K. Hovnanian® Homes Reviews in Houston, TX

My purchasing process went fairly smoothly considering it was set to close in three weeks. The home is well built. My biggest complaints are lack of storage area and cheap finishes for the price of the home. For the price it would have been nice to not have cheap finishes (carpet, door knobs, etc.).

Lois and Carlos was such a pleasure do deal with. Every time we had a question or an issue they were Johnny on the spot to answer any questions or concerns as well as issues when we moved in. The experience as a hole dealing K Hovnanian was a great one. I would suggest a new home buyer to buy a K Hovnanian home.

The buying process went as smooth as it could possibly go I believe. This was my first time buying a house so I wasn’t not familiar with the process but I do think that Jacqui did a great job with staying in touch with me and explaining things.

The process during our home purchase process was very smooth. We are happy with what we got. The team was always very responsive and has been helpful even after our move in.

Very good experience from the very beginning of the process to buy our new house. The sales consultant, Kathy, was amazing. She worked with us to get exactly what we wanted and needed. We would have not buy our house if it was not for Kathy's amazing help and assistance. The quality of the homes built is very good, we choose KHovnanian because we had already built our previous house with them in another subdivision and were so very happy with it that decided to build another one with them again in another part of town. The entire building experience was phenomenal, Nick, the construction manager assisted us through out the entire construction, he went the extra mile for us until the end. We have nothing but good things to say about Khovnanian homes and staff. We trust Khovnanian because they have proven to be great home builders with an impressive group of employees. ... More

My wife and I met Carlos at pre-Sheetrock stage. He was very professional and easy to work with. He took his time to understand our needs and walk through each question we had during the completion of our home. He was very approachable and reachable each time we had a question and/or identified areas needing attention. His knowledge and expertise on the construction, technical topics and building codes of the home was very welcoming as a home buyer. My wife and I have purchased several homes over the years (custom and pre-builds) and the KHOV experience with Carlos as our Home/ Project Building Manager was the most pleasurable and satisfying experiencing in completing our home purchase. Thanks Carlos for the great experience. ... More

I don't like my chandelier Ace smart thermostat Cheap door knob

Both Kade and Lisa were very helpful throughout our building process and always addressed our questions promptly. Both are great assets to KHov.

very helpful and quick to response.

Overall it was a great experience, now that I have been here a couple of months I worry about a couple of small things I thought were insignificant in the beginning. My smoke detectors were bad, I have pulled them down but am not not protected. My fence is flimsy and I don’t feel It’s safe for my dog, I have to build it up. and last I have a sticking pantry door. All minor things but know it will concern me or cause issues in future.

We absolutely love our new home! Ishmael and Susan were incredible to work with and the quality of home is great! Our builder, Ishmael, was super responsive and helped us so much! Great experience!

Awesome company from start to end.

It was a good experience overall, the people were very professional and was friendly too.

Everyone was helpful throughout the entire process.

Great experience and the staff was great to work with.

From beginning to end Elizabeth made my very first home buying experience one to remember!! She was extremely responsive throughout the whole process and kept me informed every step of the way. Elizabeth went above and beyond to make sure that I understood all the information given to me, and always made it clear that I could reach out to her if I ever had any questions. She really does care! For that I am forever grateful! K. Hovanian is extremely lucky to have Elizabeth on their team!

My experience had it's ups and downs but the team that I worked with was amazing. They listened to my concerns and addressed all of them.

Love the home happy I chose khov

I love the responsiveness of the construction manager and the sales agent at Legends Bay. Awesome team

Sales team was great, once moved in I had issues with sheet rock cracking 3 times so far and just the little things missing like a screw in a light fixture, no shower rods upstairs, also no anchor in wall for the toilet paper holder. The teams responsiveness to these issues was very fast and they take care of the issues.

The construction rep, and sales agents were great. The construction rep in particular was excellent. He maintained communication and was trustworthy and friendly in addressing the few minor issues I had. I appreciate that this builder keeps the area clean during on-going construction and is considerate of those who are actively living in the community while it is being built.

Samuel and Lisa did a great job keeping me informed on every step

Great customer service and timely delivery.

My new home has been quite the process and has left me with many things to reflect on. Just like any process set-backs will occur especially during a pandemic but I’m pleased with the results. I must say that any issue that arose, KHOV resolved it in a timely fashion. If your looking for accountability and customer service, look no further.

The knowledge of the employees and the fact that they stayed on top of things at all times. They were easy to reach out to and communicate with.