K. Hovnanian® Homes Reviews in Houston, TX

I had a very professional experience with K. Hovnanian from the time I first checked out the model home until my closing date. The staff involved also continue to be responsive to my post sale queries.

Nothing to add than K. Hovnanian Homes are the best in the market with well cultured and proper approach.

Had a amazing experience from Katrina and Buudy..they both went above a beyond..referring many family and friends

The contractor/builder responded very well before final closing. house closed on time

Excellent experience working with real professionals, easy process from sales to closing, 1-1 customer service and quick response to all major concerns. Great location to live and construction was seamless, on-time and with the prime quality overall.

We bought our new K. Hovnanian home almost 2 months ago and it was the best decision we have ever made. From finance to closing with the sales professionals, they made the process as painless as possible. The sales staff walked us through the home as it was being built, and we were very impressed with the quality and price we were able to get it for. The house’s HVAC, appliances, plumbing, and electricity are working great. It has been our pleasure working with the sales staff, finance and the construction manager who have been incredibly professional and friendly.

I love this community. Working with Shelby and Jake has been a wonderful experience. Jake is very thorough and professional. Shelby is so kind and resourceful. Working with them has been a pleasant experience! They make a great team.

The home is built to what I would consider to be high standards. Only a couple small issues appeared after closing but the company was quick to handle those issues and followed up frequently. I have to say the only problem I've had is a few too many weeds the new sod, but that is trivial at best.

Our experience is different than most as this is a second home and our primary home is out of state. With that, we found several pieces of the processes were less than satisfactory. For example, the cabinetry in the home is unacceptable. We did not realize this until after closing. Because the poor quality of the cabinets, we are now remodeling the entire kitchen. We took every upgrade possible with the home, I am not sure why were not told the widest kitchen drawer would be 12". Perhaps if I had asked more questions during the design phase, this would have been uncovered. I also asked the building supervisor to leave the towel rods and not install, as I had ideas of where I wanted them placed and did not want to repair sheet rock and paint. After viewing the home, none of the rods were left. I've called and he says he will re-order and bring by .... waiting. In addition, we closed 6 weeks ago and there are several punch list items that have not been corrected by the team. Again, all of this is extended due to second home and we are only able to visit 1-2 x a month on the weekends. The overall construction and quality of the home is good - however, you need to be knowledgeable about construction and a sqeaky wheel to get resolutions. ... More

The key to Westwood is Brandi in sales. The weak point in Westwood is Brent in the building process. Brandi sets just a great platform for Khov and tries to maintain the balance and clean up brent’s messes. He needs to be retrained, take a time management class or be able to do what he says he will, when he says, which is few and far in between. Nice guy, but not trustworthy and gives homeowners an uneasy feeling when making the biggest purchase of their life. Please fix the issue and try to resolve at the lowest level. Brandi works too hard in Westwood to be destroyed by Brent’s actions.

More concerned with closing then getting it right

It’s hard to give a review when there are still pending issues that we’re going back on forth on, hence the reason why I held off on doing this survey.. so this is the best I can give at this time

Happy and greatly satisfied of my new home with K. Hovnanian Builder and KH American Mortgage.

Myself and my wife are extremely satisfied with KHovanian’s team in making our dream house a reality. We have shared our positive experience with our Freinds and family motivating them to choose KHovanian for their home needs.

Great attention to detail by construction Mgr. Matthew

Everyone at KHov works with sincerity and tries to make the buying experience a great one. Thank you for a non- pushy sales pitch that looked out for the buyer

This rating is ONLY for the Project Manager!!! The lenders were good as also.

Private inspection for peace of mind.

Very pleased with my new home. Neighborhood is coming along nicely and it will be a great place to raise our family.

Nate and Rebecca were very helpful

The house was in a good condition

Overall we had a great experience building a home with Khov. Our construction manager Kirk did a good job making sure our home was build to our satisfaction.

bad response from managers, very unprofessional, I had a bad experience talking and complain for issues or mistakes that sales person made, giving a different floor plan to constructor, then I was trying to get what I choose and pay, but no luck with the manager that was very unprofessional to solve issues. also company use very cheap material, Im still having issues with door nobs falling off.

From the Sales office with Adrian to the construction with Terence, the entire process was smooth. Terence and Adrian were both very responsive to any issues reported and we're proactive in providing me with updates throughout the building process. Would definitely build with them again.

I love the help and professionalism