K. Hovnanian's® Four Seasons Reviews

I was influenced to give K. Hovnanian an excellent rating because of the quality of my new home, the professionalism of the team, their attention to detail, and their commitment to making the building process a positive experience. I'm very happy with my new home and the overall service I received.

KH Switch type of patio doors with doors that are not the same quality as what we first saw in Models, when we signed on bottom line. told we would be getting handles but we are still waiting... For rest of house issue is wall switches are too far from door frame, example to turn on great room lights after leaving Master Bedroom need to walk across half way across room? yes some items are covered by MFG Warranty. Problem with ***** since early Aug last message sometime in Oct?????

The sales representative made it seamless and made sure that everyone was aligned through every step of the way.

This has been the most stressful year of my life as my initial home in Summerville was delayed AFTER i sold my house in Boston. Had to rent an apartment and pay for storage for 10 months and live out of boxes.I finally purchased at ***** and was treated horribly by Crystal who negotiated the pricing. I have never had such a horrible experience in my life. I move here and am told that amenity center will be ready next Spring. Then I find out from a buyer that it is the end of next year. Oh no put we will have a temporary gym, freall? where is it. Why are we paying the $400 hoa with no amenities? ... More

The salesperson Ryan ***** was excellent, I feel that some of the work being preformed on the new houses needs to be better supervised .

I love my house and my selections do your homework and be prepared to make decisions. Ask questions to make sure you get what you want

Lack of builder coordination to get a professional cleaning crew to the house prior to final inspection.

Alyssa ***** navigated us through a sales/closing process made tortuous by last-minute unforseeable contingencies. Alyssa and her associates went above and beyond the call of duty to get us to closing on schedule. A lesser team would simply have abandoned the transaction.

Home designs and pre-selection of interior design and finishes. Responsiveness and support to issues that arose, including the proactiveness, and the community that the home is a part of.

Quick responses

We shopped the rest and believe in the quality of our KHOV home, thrre are do many options in our area, this is the best.

We bought this home for being in a 55+ community. The sales rep didn't know much about "options" or his own company's policies, because we learned after signing the very "one-way" contract (benefiting the builder, of course) that they won't change or accommodate ANYTHING, not even the simple request of not putting up wire shelves in closets or that we had an option of flooring in the office, and we were never offered that. The house was delivered pretty dirty and I've found glue spots that don't come out, all over the floors. The cabinetry is really cheap in quality, although we chose the "top of the line" options they'd offered. A couple of weeks after settlement a tree died on us, and their response is that they don't cover landscape in their warranty. We were promised the club house and the rest of amenities would be ready this summer. Well, we are mid August and is not ready The only good thing I can say is that for other minor issues we've had, they have responded and solved it in a timely manner ... More

Loan process horrible

Overall it was a very smooth experience. This was our first new build home so we didn't no what to expect. The whole buying and construction experience was awesome.

During the actual build process the sales person coordinated with us first any questions very professionally. However the items discovered during the last walkthrough 4.27/26 , one item has taken 3.5 months to maybe resolved as it is scheduled for 8/10.

We purchased a home from K. Hovnanian with high expectations, but unfortunately our experience has been disappointing from start to finish. The home buying process itself was frustrating due to repeated paperwork errors, incorrect dates, poor communication and lack of attention to detail. What should have been an exciting milestone became unnecessarily stressful. The quality of workmanship and materials has also been well below what we expected from a new home. Many of the finishes and fixtures appear to be the lowest quality products available and we encounters numerous issues that should have been addressed prior to closing. Perhaps, the most concerning issue has been the lack of honesty and accountability.. we were explicitly told that our irrigation system had been started and was fully operational.. in the spring, when Davey came out to do the startup, we were informed they could not do so because of incorrectly sized water lines. This means the system had never been functioning as represented. Experiences like this have made it difficult to trust any information we receive. The warranty and customer service process has only added frustration. Warranty claims are frequently marked as complete even though the work has not been performed, and responses to outstanding issues are slow or nonexistent. We have had to repeatedly follow up on items that should have been resolved the first time. We understand that no new house is perfect and that issues arise. However, what has been most disappointing the consistent lack of communication, accountability, and follow through throughout the entire process. Based on our experience we cannot recommend K. Hov. Homes. We hope the company takes meaningful steps to improve its construction quality, customer service and commitment to standing behind the homes they build. ... More

Great sales staff and initial repair. But have a severe issues with the way the lot was graded and its like a swamp between the 2 houses. I brought this up even before i purchased the house and they said it was sump pump drainage. But sump pump was running because the lot was not draining properly between the lots. And that was in spring when it was bone dry. A work ordered was submitted and that was the answer. Probably wound not recommend signing until the problem was fixed. Buyer BEWARE. GET EVERYTING IN WRITING! This house is in Lewes DE Scenic Harbor

•The sump pit continues to go off every couple of minutes keeping my wife awake! Because the work isn't done I'm holding off getting the fence installed! •The repair people removed the bubble from the floor but now it creaks when you walk on it. Everyday we wait for more to buckle. • Hard to rate performance when repair items are open for more than a month and we have no idea what is next? •. The team gets a 4 star for responding but honestly who cares how quickly someone responds? Sure, call within 24 hours but again if the issue is open for months who remembers or cares about the response????? ... More

My new home is very poorly constructed. The trusses were not installed properly and, as a result, the walls are cracking. I have been told that a repair might be started in the next two months. The outside air conditioner unit was not properly installed and had to be repaired in order to operate. The floor is bubbling up in several places. Floor moulding is pulling away from the wall. The garage floor is cracked in several places. I paid a substantial premium for a ***** of the water, only to find that a large dirt pile with a black plastic cover has been placed just in front of my back yard. This list represents only the defects that have appeared in the five months that I have owned the home. ... More

The KHov staff was great, and the process was good. However, the sub-contractors lack attention to details. Paint overspray everywhere (siding, living room and kitchen floor, all the door hardware, outdoor lights) , poor quality concrete, leaving packing material on stove trim, improperly installed fresh air system, incorrectly installed coax and ethernet. There is an overall lack of attention to detail and quality.

Very responsive to the addressed issue. Overall I'm very satisfied with the house and their service.

We love our new home and we are lucky to have wonderful neighbors surrounding us!

Things like the molding around the flooor meds better finishing and the floor doesn't always meet the wall… so u have a small crack! I would of liked a little more finishing outside with landscaping ( other new homes seem to have more) It seems like being one of the first 20/25 homes… u would of really done a nice job!I have only been here since the end of April and everyone seems delightful and helpful! Sorry, the water takes way too long!!! To get hot! We have never been in an over 55 development and it does seem very nice! Thank u for asking g me for a review! *****

Over all experience was good but a few bumps along the way. The sales staff was quick to get them resolved and any problems with the house were resolved quickly by the field representative.

Builders are responsive to home construction is*****s. Love the house layout especially the kitchen. ***** not buy here again as not a fully gated community as was advertised. Trouble everyday with high speed bike riders from next neighborhood over. Open access and frequent trespassing with no response from the builders to secure the community.