K. Hovnanian's® Four Seasons Reviews in Riverside San Bernardino, CA

We felt it was a rush job to get this home closed and it showed in workmanship. There were delays due to supply chain issues which is understandable but when it neared the end of the month, it seemed anything outstanding was rushed or not finished (cabinets). Alison in sales and the service manager were very professional and helpful.

The buying experience was great. We were kept informed of the building progress every step of the way. There were some issues after we moved in, but they are being worked on. Yes, we would buy from KHovnanian again.

The KHov Sales Team was very responsive to any and all questions and issues. Once construction began, I was introduced to the Construction Foreman who stayed in communication with me throughout the build. As with any new build their are always mechanical and structure issues which the KHov is very responsive to. The only real complaint I have is the upgraded cabinetry that we purchased through the design center. It is flimsy and obviously slight in quality. Aside from that we are extremely please with our new KHov Starlight 39 home in beautiful Indio, CA

Barbara was extraordinary and kept in touch with us weekly, since we lived 461 miles away. She kept of abreast of all aspects of our build, took pictures, and answered any questions that we had during the entire process. She was our eyes and ears onsite. Froy's customer service is excellent .Great working with him.

From the time we bought our house until we moved in, everything has been an excellent and seamless experience.

While I am very excited to be in my new home, I am very disappointed with the fact that the laundry room water connections were clogged with dirt. This required multiple appointments with the plumber which resulted in the wall being opened. I am still waiting for the drywall to be repaired and the washing machine to be replaced. It has been 5 weeks since I moved in.

I love the active community with many events. I love my new house, it's perfect for me.

Purchasing our new build home @ K.Hov has been an amazing experience. Wendy has been very attentive, kind, and informative. We honestly, stuck with K.Hov despite the COVID-19 delays, because of her. She is fantastic and very professional. We would highly recommend considering purchasing @ K.Hov. Upon our final walk-through and move-in, Tom and his crew were detail oriented and extremely helpful. We are blessed to be a part of the K.Hov family. Thanks, Team!

the homes are really beautiful and reasonably priced

My wife and I had an exceptionally good home buying experience with K. Hovnanian's Four Seasons at Terra Lago development. From the first visit with Allison, the sales person who became our main point of contact, to the actual move in day after the close of escrow, we found the communication to be excellent all the way through the process. Communication was the key for us, as we were also looking at resale homes in the desert area, literally for several months. We visited a number of 55 and older communities after we decided that was our goal--to live in a gate guarded, 55 and older community. We maintained communication with Allison throughout our search process, as we kept coming back to resale homes in the Four Seasons development. At some point, the development's model homes went up for auction, and we were successful in securing one of the homes after our bid went in. Allison was the person to inform us of our successful bid, and we entered escrow. When we were close to the closing date, Tom led us through the walk-through to insure that all systems in the house were either working properly or would be repaired if needed. He was also excellent in following through and communicating with us regarding that process. In conclusion, we were very satisfied with the entire buying process with the K. Hovnanian Team. ... More

It was smooth sailing from beginning to end with Barbara, our sales agent who sent us photos and updates regularly during the different phases of the building process. She was professional, knowledgeable and informative as well as personable and genuine. What a pleasure to work with Barbara!

Good Job. The staff was great. Quality is very good. There is no such thing as a perfect house. I'm very satisfied.

Sales Rep was only satisfactory; difficult at times. Would not ever buy again without my own realtor. However, Valet, Tom was extraordinarily helpful at pre-move in and post closing, VERY responsive, as was John, the project superintendent. Head landscaper was also extremely helpful with front yard landscape plantings.

Everything went well, and I was kept abreast of everything that was going on. I really appreciated that. The staff was excellent, any questions or issues that I had the staff took the time to answer and explain the process to me.

Homes are very well made

The purchase of our home was very easy and Wendy in the sales office was always available

Overall great experience, some delays due to supply chain issues but the builder did everything they could to get us into the home in a timely manner. We were updated every week by Wendy in the office along with pictures of building progress. Wendy was very responsive to any communication we had with her and if she didn’t know the answer she used her resources to get this the answer. Great builder to work with and would recommend buying from them.

The sales office was very helpful in keeping me informed about the entire process and answering my questions.

Great experience with everyone involved from sales to service manager. All very friendly with consistent response punctuality.

Been pleased so far, but only time will tell!

These homes are put together quickly. Pre-fab. Workman ship is okay but not great quality. Still missing the main garage door. Delayed due to shipping.

The professional of the entire staff at K. Hovnanian Four Seasons Terra Lago. Starting with the sales consultant who is extremely knowledgeable on all aspects of the new home buying process - including all the details related to closing costs. The construction manager provided me with periodic updates on the status of my home while it was being built. The attention to detail on the construction is superb which accounts for the QUALITY WORKMANSHIP of the final product. I would highly recommend K. Hovnanian Homes.

The builder and all personnel who were involved with the construction and closing of our home did an excellent job, in spite of extra difficulties created by the ongoing Covid pandemic.

Anna and Wendy kept me informed during the whole process. Ross in the loan department also helped me a lot on the financing end of things. Overall outstanding team.

Great experience, easy transaction and transition.