K. Hovnanian's® Four Seasons Reviews in Vallejo Napa, CA

was told back yards were not being completed by builders but every single neighbor had a completed by builder back yard.

From start to finish, everyone that I encountered was very pleasant and professional.

I’ve had no interaction with the builder. So far my home is good.

Jennifer, the sales consultant, is so kind and made my buying experience so special. I can tell she loves her job and is trying to get the right fit of home for the buyer. I am disappointed about the backyard, but I hope to make it my own. The cost will be expensive and I think that should have been adjusted in the total price somewhat. The maintenance crew is dependable and fixed my needs promptly and efficiently. I love my house so much. It’s beautiful.

Sales representative was courteous, knowledgeable and professional. The finance representative was courteous, knowledgeable and professional. Whomever is responsible to punch list the home ( in my opinion ) should look at the finished product as if they were the customer. There are numerous amateur and less than professional examples of the workmanship in this home 1) a) as soon as you enter the home you can easily see that the barn door at the den is not parallel to the wall and when you view it from the front view you can see that the barn door hardware is improperly installed. b) The millwork spacer used to hold the barn door guide is constructed from scrap material and appears amateur in workmanship at best c) the rollers hangers on the den barn door are improperly installed. Another example of amateur workmanship. 2)Checking the plank flooring it was littered with tiny paint specs on all plank style flooring throughout the house and most of it is still there. b. As you make your way into the living area the plank flooring appears to appear cupped at many of the but joints in the plank flooring. Moving into the kitchen,There is a tiny dent in the top left corner of the microwave . 3)Checking out the guest bath, a)the light fixture is not centered on the mirror .b)there is a crack in the finish of the tub. C)The tub drain is already broken and the tub or shower has not been used. d)the tub appeared not cleaned on move in day 4) regarding the windows ,In our purchase order there is a line Blinds whole house but there were blinds only installed in the living room and master bedroomwith only 5 of 9 window blinds installed. 5) Moving into the master bedroom, a)the barn door that we ordered at a cost of $2,900 is also improperly installed but functional. ( the hardware is not square on the $2900 barn door.b)In the master shower, the no curb design is a bad idea because shower water does not stay in the shower and there is a trip /slip hazard upon leaving the shower. c) there is a broken tile and missing grout the shower floor tile d) The drawers in the vanity do not fully close flush with face of the cabinet as designed. e) there is a crack in at least one tile in the master bath f) there is a permanent stain in at least one tile in the master bathroom. 6) the fence a) the stain on the fence poorly applied and there are runs in the finish.b) there are gaps in the fence and the top is not properly secured in places 7) a) the driveway is not wide enough to get in and out of vehicle on the passenger side without stumbling into the poorly designed and sloppily installed landscaping..b) the lack of a pre installed walkway from the front yard to the backyard leaving dirt for the homeowner to navigate through is also a trip hazard and a hazard for homeowners of whom a large percentage of homeowners are elderly or disabled. At some point point a need for a wider driveway to facilitate the use of a walker or wheelchair. Remember this is where seniors live. Why were the driveways not designed to accommodate wheelchairs and walkers ? 8) the system by which a homeowner has available to submit a plan for walkway improvements is not streamlined for quick approvals making living and waiting anxious and stressed. 9) landscape is poorly designed and poorly installed. Who gives seniors low thorny plants to keep maintained. Yes I would love to share my experience with potential buyers in this neighborhood. I personally don’t appreciate the way seniors are treated in this neighborhood. If no street parking is permitted then why are the streets littered with parked vehicles overnight and 24/7 I challenge you to publish this review. ... More

Jennifer and John are doing a great job.

Price is good but ... shop carefully before buying.

I am very happy with the quality, floor plan and over all value of my new home!

Great place to live in,. it's quiet and has a lot of activities for residents.

When purchasing a brand new home, do not assume everything will be perfect just because it’s new!! Do not assume everything works like it’s supposed to work. When you do your walk-through to see if their are any issues, take all the time you need to thoroughly, in great detail, to check out everything. Flush toilets, run the water in every sink to make sure you have hot water, try the air conditioner/heat system, open and close drawers, try the garbage disposal, check the overall workmanship of windows, flooring, etc. Talk to neighbors that moved in before you to get their input on their experiences when they moved in, their input is very valuable to you as you may experience some of the same issues or you may learn something you didn’t think of considering would be an issue. Example: Paint spatter all over the floor is something you may not see until you start cleaning your floors. We experienced this issue and it’s not an easy or quick fix! Also, ask about how the solar works, what kind of water is in the area, does our new home require a water softener system which is very costly. What type of internet/tv options are available in the area. Overall, just don’t assume everything will be perfect simply because it’s a new home! ... More

Jennifer was a godsend. She stayed close at hand to answer any questions and help me with the very confusing process. John in maintenance has been trustworthy and quick to respond to any issue I have found since buying my home.

John was and still is my initial contact person who knows how to get things done. Even if he has to research the information. He is so responsive and always follow up with service that’s been requested. This is a great place for new homeowners that need to be assisted with a new build. I even applied online and still get the same quality residential treatment..I feel very welcomed in the “Four Seasons” community resort living.

both Jenn and John have made this move seamless and a smooth transition from Vacaville to Dixon

I’ve been in the building industry for over 35 years and was impressed with the attention to detail

We were not very sure what to expect because the last time we bought a home was almost 23 years ago but Cheryl at the Khov office make the whole process palatable and exciting. The whole staffs we had encountered during the buying process were kind and very professional.

Our sales agent was excellent. She answered all of our critical questions in a highly responsive manner with the highest level of integrity. Only wish that items like the finishing of the interior of the garage and backyard landscaping design had builder available options to make the initial delivery more turnkey. Just my preference.

It’s my first time to buy a brand new construction. My other houses were either custom made or older. My experience was made smooth and easy by the great staff service I received from the beginning of the sale to the final move. They were courteous, knowledgeable and helpful. Thanks KHOV staff!

Our experiences with Jennifer Castaloni and Forest Brazletin have been awesome. They are friendly, professional and extremely competent in what they do and in resolving issues.

Cherryl the sales woman (realtor) was and still is the best at a helping us!

My wife and I saw the sign and decided to stop and look at the models. The sales staff was so inviting and helpful. The models were high quality and beautiful but we were not in the market for a new home. When we returned home we continued to talk about what we saw and returned to look again. Jennifer, our sales rep took time and was so helpful. Six weeks later we closed on our dream home. The entire process was effortless. Jennifer helped even before issues arose. We are so grateful for an stress-free home buying experience.

Forrest is the go to person for things on my house that are not working. He is quick to respond, listens carefully to what is wrong and schedules. Workman needed in a timely manner. I have a whole year to make sure everything is working, which takes a lot of stress out of the homebuying. this attention to customer satisfaction. By K Hov Is impressive.

Ww moved in 3 months ago and are enjoying our new home. We have experience greta service and care with every need. Job well done!

Jennifer and katlyn are the best. Everything else, buyer beware

Great experience with sale agent Jennifer the best. The loan person in Florida no very good. The solar company contracted is very bad with their customers service.

Overall we like our house. Construction unfortunately over promised and under delivered!!!!