K. Hovnanian's® Four Seasons Reviews in Eastern Shore, MD

We really love our new home by K-hovnanian. The quality of the workmanship is outstanding and the construction management team provided us with excellent service during the entire process. The design center was also exceptional in providing final design services. Great home at an excellent value!

In general the overall experience was very good. Khov kept us informed of the progress all along the way. The designs they offered were really good. The final product met our expectations. I will say that the quality of items such as window sills(particularly the edges) and painting could have been better. Additionally, it takes a long time for punch list items to get addressed. Also, for some reason the garage is not painted. For the price of the home, painting the garage should be included. The only other issue is the actual option selection process. Several options we wanted we were told were no longer offered yet months later they still show up as available options on their list. ... More

They made the process easy. The homes are beautifully designed. Lots of space.

Observations needed prior to settling: Don't let your guard down! Have an independent inspector or someone who knows construction go through the house with you to identify those things that need to be fixed prior to settlement. Once you have settled and moved in, it is very hard to get the repairs taken care of. Watch out for scratched sink basins and mirrors , rough cut lumber painted over, uneven window sills, imperfections on drywall painted over, broken tiles in floor of bathroom, unpainted surfaces on interior and exterior trim, concrete foundation cracks and breaks, exterior walls are 2"x 4"s not 2"x 6"s, garage floor rough finished, screens in exterior vents falling out, low water pressure in master bathroom, spray paint over spray on almost everything, Fireplace that does not work, ceiling wiring needs to be extended to safely hang electrical fixtures. Furnaces that are put in crooked and not aligned properly in drainage pan, Smashed drainage pans under CAC unit, Keep in mind these homes are built on concrete slabs not crawl spaces. I am sure if you stay on top of things prior to settling, you will take delivery of a average quality of construction house. ... More

There was misrepresentation by the selling rep on our property, Buyer pays for their mistakes, contract covers them legally from any recourse by the buyer. They can return your deposit and walk away. Closed on a home that is still not complete on many issues and no promises on when they will be completed. My painter commented on the poor finishing on drywall throughout the home. They are building homes too fast without regard for quality, they proclaim themselves a high end builder, not the case. Treat their customers very poorly.

With high demand for their product and supply chain issues, I think the team here, from sales through construction managed very well. There were a few hiccups along the way with supply chain issues, but the C.M. handled them as expeditiously as possible. Communication could be improved, but the final product was as we thought it would be. Finishes, especially the kitchen and baths were above par. You have to remember you are working with a tract developer and getting familiar with the various upgrades and what you can and cannot have done is important to a less stressful process. Waiting to recieve final offical punchlist. mostly cosmetic ... More

Horrible builder and experience from beginning of process to the end!

I am loving my new home! Through the building process, I had a stellar experience with the construction manager and the design center. All of the individuals (2 @ construction and 1@ design) took the time to listen to my questions, find the answers, and make sure I was satisfied with the quality and service I received. While each of those individuals earned 5 stars, I gave just 4 stars overall because of some issues with sales. Though everything was resolved, it was a bit stressful and didn't have to be that way. In addition, leadership should reconsider the current policy of supplying a black refrigerator to everyone--even to those purchasing the gourmet kitchen option. Other than that, I love my new home and the community! ... More