K. Hovnanian's® Four Seasons Reviews

We are very happy in our new home. We made the right decision to buy here

Overall workmanship and materials used in construction build have been very satisfactory. Khov staff and warranty personnel have been accessible and very accommodating.

Our salesperson made the buying experience very unpleasant. We had several issues with the build of our house, including a mold issue, which took over 6 weeks to resolve. Our house was not ready when scheduled, as a result we had to spend $8,200 for the month of June 2023 to continue to rent. KHov took no responsibility for this, nor did they try to expedite the delivery date in any way, in fact scheduling our settlement for the last day of June, despite our house being ready and our repeated requests to move it by even one day. KHov has also been very slow to respond to the numerous deficiencies in our house since we've moved in, and 3 1/2 months later there are still quite a few major items that haven't been resolved. Overall, we would not recommend KHov to anyone, because they have demonstrated over and over again that they don't care about their customers, despite them spending hundreds or thousands of dollars on a home. ... More

Carlos was extremely helpful and informative for pre closing and even after The house closing staff was helpful and accommodating Even in switching our closing from in person to online and still making sure we had the keys (although only the master key worked properly- not a big deal we just made our own) everyone was professional I do wish they had concentrated on the old lake Wilson road entrance which still does not work fully over 3 months after we closed; I feel for those who closed even earlier Still I would heartily recommend khovnanium builders to all And have already done so twice ... More

Overall our buying experience was good and we enjoyed working with the KHOV staff. Thanks to our builder Michael for all of his efforts to do things right and to Alex for working hard to handle our warranty issues.

Helpful staff, options could be improved.

Fred, Rick, Tom and Ryan are all great.

I was very happy with the ease of buying a K. Hovnanian home

The entire experience, since I put purchased this alone, as a retirement home, has been more then scary.

The experience was smooth and easy.

KHov responded first thing Monday after a weekend notification that our fascia trim had come off during a storm. Workers came out the same week to replace the missing pieces. Only concern was that it was not correctly installed in the first place.

All phases went smooth from sales, to delivery. Some items like sink in the laundry area, and some light switches were located not in the best pace Construction coordinators was very helpful

Fixed right the First time -fast response-good communication

Kathryn from the sales team and Nicole from the design team were outstanding. They made our experience number one!!!

Some of the construction was not any where the quality I thought was supposed to be. When an individual pays $700K plus you are expecting high quality, but not here. Four roof trusses were either cut or severely broken to make the roof system fit. One floor joist is bent about 15 degrees creating creaking when walked over, The electrical system was poorly designed. One 20 amp circuit for 12 outlets in the kitchen is at best a joke. In today's world many appliances are operated at the same time but not in this kitchen the way it was designed. Mike in the sales office lied on a consistent basis. No gas meter, but when I drove through the house there was one installed. And so on. He stated after telling me that the settlement date had to be pushed back 2 weeks on three different occasions, one being there were only 2 building inspectors working for the county and on was out sick. Getting items fixed has been a nightmare until very recently. Fixing the trusses have still not been addressed after a third party inspection found the problem in the first few minutes approximately 8 weeks ago. And the list goes on and on. ... More

Good experience so far. New and not full time yet.

Enjoyed working with the Sales Team. Everything delivered as promised. Great Location and a Great KHOV Four Seasons Community.

The Hovnanian team was great to work with all around!

Everyone involved in our buying experience have been great! From sales to mortgage handling to construction manager communication to closing, everyone was excellent. The follow through on issues after closing have been prompt and complete. Especially pleased with Carlos, Otto and Nick.

We enjoyed the friendly sales staff, Barbera Wagner, she was very helpful in providing available lot information. Tom, was thorough during our walkthrough education and provided service after our closing

Terrible detail on cabinets in kitchen and granite

This buying and building experience was far better than anticipated. We've all heard the horror stories of working with builders - this was not the case here. We were kept informed throughout the process and while there were a few minor issues, the KHov staff was very responsive in addressing those issues - and continue to be after moving in. Would we do it again if we had the chance? You bet! How many times have you heard that?

A great experiences ,asafest place to live highly recommended to home buyers

All the above staff where amazing and did what needed to be done to get us into our home in a timely matter

VERY difficult to get repairs scheduled and issues are never resolved in 1 visit. Repairmen cause damage when they come.