K. Hovnanian's® Four Seasons Reviews

Four seasons is a great development. Homes are well designed and offer above average options. There are several improvements that are needed to improve the buying and acceptance process.

OK with punch list items

Diana and Bret keep a tight schedule and our home finished 2 months ahead of the original estimate. Anthony jas picked up on the warranty issues and is quick, attentive to detail, and manages the contractors almost effortlessly.

Design is very good. Location is good if not a little remote, Cannot say enough good words about the sales staff, Mike & Adam, especially Mike. Homes are built quickly using specialized subcontractors, that do ONLY their thing, and will overlook any previous contractors shortcomings, Otherwise, if You stay on top of things, its great.

Appliances is too difficult using every day. Too complicated. Specially elderly people.

When the house was being built, we were not contacted at the different mill stones. We did not meet the builder until final inspection.

First the good; our Superintendent Tim Burns has been terrific through the process of the two homes we bought this year at Four Seasons. He has been responsive, informative and extremely helpful with any issues we have had. Please extend our appreciation to Mr. Burns. Now the not so good; while most of the workmanship is fine there have been a few things that were not acceptable even for a non-custom home. Trim work was fair at best, paint was simply not very good. (awe had our home completely repainted inside), stair railing has glue marks that did not take the stain and it is very noticeable. Some walls are bowed and not flat. ... More

My home purchasing experience with K. Hovnanian has been a remarkable journey. My wife and I searched so many residential communities in Virginia and other states, before settling in Four Seasons at Kent Island in Chester Maryland. Our newly built spec home already included many of the features we desired. Marvelous flooring, up-to-date appliances, high ceilings, and a beautiful loft style kitchen. Throughout the entire home purchasing process and there after, we have received exemplary professional and courteous service from all the different components that makeup the Four Seasons at Kent Island. We are truly happy with K. Hovnanian residential building style, our spacious Kelly home, and the amenities that are available and associated with this wonderful community. Who could ask for more! ... More

From the day we put our deposit down, we were told the date the house was going to be ready for us to receive the keys, and they were right on the date. Having 45 years of construction experience myself, K Hovnanian Builders are by far the most impressive builders I have experienced. Quality workers, materials, and clean jobsites. We had a list of items that were needed to be completed before the house could closed, and they were all taken care of, with `15 minutes to spare, thanks to the efforts of everyone, from the workers, foreman, supervisors, all the way to the main man in the office. Thanks again to all. ... More

We love our home. We had a few things that were not quite ready at settlement but were taken care of promptly. Dylan is an outstanding job supervisor. He took care of everything we needed done.

This was a challenge for us and the folks helping us did their best to make it successful.

Overall workmanship and materials used in construction build have been very satisfactory. Khov staff and warranty personnel have been accessible and very accommodating.

Overall our buying experience was good and we enjoyed working with the KHOV staff. Thanks to our builder Michael for all of his efforts to do things right and to Alex for working hard to handle our warranty issues.

All phases went smooth from sales, to delivery. Some items like sink in the laundry area, and some light switches were located not in the best pace Construction coordinators was very helpful

Good experience so far. New and not full time yet.

The closing process is very clunky and unorganized. The Design center needs to be more detailed, especially with electrical. Otherwise, it was an overall good experience. Mike was the best on construction site.

We love our new home! However, we have a few complaints. They are as follows: - The appliances are of cheap quality considering we paid ¾’s of a million dollars for this home. The dishwasher especially is all plastic & noisy with a decibel level of 55. The noisiest & least expensive on the market. - The dryer door is not adjustable & each time you open it you pull the dryer across the room. - We have had 3 leaks since we moved in on April 12. Two were minor; we were able to catch it before any demand occurred. The third has been a problem. They needed to drill holes in the laundry & ½ bathroom to find out what the problem was. Remove sheet rock, repair the pipe. They have since replaced the sheetrock but have not sanded or painted as of yet. Also, the laundry floor & part of the ½ bathroom need to be replaced. That hasn’t happened yet. It has been at least 3 weeks. Can you assist with any of the above? The service folks (Rick from Homeowners Services, plumbers, lead contractor) have been quick to respond & have been great. Except for this last problem we are experiencing. ... More

The construction time was smooth thanks to John our appointed go to guy. There were hiccups along the way but he responded to us promptly and fixed any issues. This would have been a much better experience if our sod was better and yard was attended to better. Sod was such low quality it is taking a long time to get it to grow etc. Also had a lot of dead grass when I moved in. Landscaper not good at all. Choices of plants and trees were awful and well as well he placed the trees in the backyard. I almost walk right into them when I walk out my porch.

Comfortable and satisfying experience of house buying with sale woman and construction manager (Rebecca and Kenny)

All building contacts were great. Very responsive and professional.

We are very pleased with our K-Hov condo

Adam was very professional and helpful during the buying period. Rosa was excellent in helping us with our design selections. Dave was very responsive and helpful during the build. Justin has been responsive in addressing post closing warranty issues. Grading of ground to ensure proper drainage of water towards the common area should have been better and was not adequately addressed post closing.

Waiting for a new home to be built (in my case, a condo), is difficult. You're anxious and always wondering what the status is and if you may be delayed from closing. Dylan was exceptional in communicating a true estimated closing date, setting my expectations appropriately for the right time. Not only did he let me know when i truly should expect to close, but also, he always made himself available to me when i wanted to pop in for a visit to see the property and re-see all the models for home decorating ideas and to dream about what my finished condo would look like! Not only that, he sent enthusiastic emails weekly documenting the build progress with pictures! It is so nice to have photos of my new home at each stage of it's construction! My walk-through was extremely informative and the builder provided me with all kinds of tips on how to best take care of appliances, pipes and the like. I enjoyed the process and am happy in my new condo. Of course, there are a few hiccups, but K Hovnanian's team have been responded to my issues in a timely manner. And, i do think some of the interior paint & trim & nail pops need some clean up work - but i'm hopeful that's what the touch up time will take care of in about 10 months! ... More

Overall homebuying experience was very good. Response to minor problems with construction or materials was swift and Thorough

Front end process was great from initial visit through closing. As the buyer, I had good communication with sales and builder. We relied on third parties (our real actor and inspector) to act on our behave and key points in the build process. A feedback that I have provided before was that I wished there had been better communication with them. No major issues found at the final inspection and they were corrected quickly. No major issues on our 45 day list. A few items have been open for a while, but absolutely no impact to our enjoying the home. Warranty team has great communication from day 1. Amenities are great. HOA team provides weekly communications on clubs, events, and activities. They use a web based tool that ties the owners in with the community and amenities. They are very helpful and have a great presence in the club house. Members of the community are extremely nice and helpful. They make it very easy to integrate into the community. We are very happy that we are members of the Four Seasons community. ... More