K. Hovnanian's® Four Seasons Reviews

My new neighbors are awesome, and I am VERY happy with the friendships that we are developing with everyone-awesome. Overall, my home and the community common areas are of high quality, for a production builder, despite the Clubhouse and Pool not being complete. My home buying experience with Bill (Sales), was very good, (A+), he is a good man. Service after the sale has NOT been stellar (C-),and could easily be with the right staff, doing what they say they will do, by improving their follow-up and communication with the new owners. Improvement is needed in this area.

Very disappointed in the overall process, I paid for an upgraded kitchen only to later find they would not supply a refrigerator. The concrete was not laid properly and is cracking like a spider web. The workmanship was poor, no oversight of sub-contractors, and responses from the builder were nonexistent or spotty at best. Never got the feeling they even cared about the client once they had your deposit. Do not close on your home if there are any issues outstanding...getting them resolved after you move in will be a miracle if they even respond. Their staff is overwhelmed and does not have the ability to manage issues or situations. So disappointed with the overall process and the workmanship of the contractors they hire. There is so much more but I don't have time to write and explain it all. ... More

it was great everytime we had questions or needed help thet were there.

We have bought several new homes with several builders. This is our worst. 3 months in the house and cabinets still have holes in them. Shower stilll leaks. Gate needs repairs. House needs painting. Nails are popped out and walls need sanding and painted. Etc. B

What we thought was going to be our dream home, turned into a nightmare of horrors. In my opinion, KHOV is a low grade production builder that utilizes general labor instead of skilled tradesmen. Their end state product is extremely low quality. I would NOT recommend this builder.

Where do I start? Outside of taking my deposit and signing the purchase contract there has not been one step that went as promised or without a fight. The workmanship and attention to finish detail is ZERO. We moved in on April 27th, roughly 90 days ago and it has been a nightmare. Yesterday I came home in time to stop them from painting the house next door as they did not properly protect my home before painting. Last month while building the home next door, the laborers shot nails through my screen enclosure by accident. Still another example of no regard or respect for property and my guess is that KHOV feels that they have are money, we are committed so deliver whatever we feel like and the buyer has to close. I will never recommend a KHOV home again. I do know Peter Hovnanian personally from Cherry Hill NJ and I fully intend to someday reach out to him to let him know about my experience. As for the maintenance of the grounds and sprinkler systems and the clubhouse; that is a whole other story. Gym has no AC, grass is rarely cut or maintained, sprinkler systems not working, Cafe at the clubhouse was a sales gimmick and nothing more than that. The whole thing is a horrible experience. I will give positive credit to Michael Rassi who has been extremely helpful in getting post closing warranty issues resolved. Other than him, the entire KHOV team from top to bottom does NOTHING ... More

Sales should provide house blue print including Receptacles and possibility of adding wires for electric range and water heater. Homeowner should visit the site every week to check the progress and point out defects, since construction manager doe snot do his job! Too may homes are being built at once and not enough construction managers to cover quality control.

The 2 areas for comment are: 1) the quality of finish work was marginal. Sloppy painting and woodwork. 2) KHov has also been a less desirable partner for when they turnover operations to the HOA. Unkept promises to repair items like the HVAC, issues with the proper venting of the Cafe etc. Our project manager was responsive and did the best job he could but he had to rely on the sub contractors, which had to come back for multiple issues. They really need to focus on doing the job correctly the first time. It seems unskilled labor was used for finish work. Messy caulking on baseboards and floors which has been very difficult and at times impossible to clean up. ... More

My home buying experience was less than ideal. Both my salesperson and my construction manager were replaced halfway thru the process. Although the kitchen appliances are very nice, the AC unit is rated "least efficient." I have had someone out here twice in 3 months due to issues with the AC unit. I am pleased with my neighbors and with the community center, including activities available. I would recommend Four Seasons with several caveats - buyer beware.

Our home-buying process with K Hov was a great experience. They were very responsive and fast and took care of any issues that we had.

We love our new home!

My husband and I purchased our home site unseen. Paul, our builder helped navigate every step of the way and Curtis in the office couldn't have been any more responsive than he was. Very thorough on everything of importance. Top notch.

Mike our sales representative was responsive to our questions & great to work with.

The buying experience was professional. The overall quality of the build and workmanship was below standards. Disappointing. I would not recommend K.Hov to friends or family. I paid for a custom home and have had a number of issues. I feel like I have a factory built home.

We love our new home! However, we have a few complaints. They are as follows: - The appliances are of cheap quality considering we paid ¾’s of a million dollars for this home. The dishwasher especially is all plastic & noisy with a decibel level of 55. The noisiest & least expensive on the market. - The dryer door is not adjustable & each time you open it you pull the dryer across the room. - We have had 3 leaks since we moved in on April 12. Two were minor; we were able to catch it before any demand occurred. The third has been a problem. They needed to drill holes in the laundry & ½ bathroom to find out what the problem was. Remove sheet rock, repair the pipe. They have since replaced the sheetrock but have not sanded or painted as of yet. Also, the laundry floor & part of the ½ bathroom need to be replaced. That hasn’t happened yet. It has been at least 3 weeks. Can you assist with any of the above? The service folks (Rick from Homeowners Services, plumbers, lead contractor) have been quick to respond & have been great. Except for this last problem we are experiencing. ... More

New house not clean. 4 months after closing still fighting builder to fix things on punch list from walkthrough.

Was not impressed with the quality of the materials or the workmanship

The construction time was smooth thanks to John our appointed go to guy. There were hiccups along the way but he responded to us promptly and fixed any issues. This would have been a much better experience if our sod was better and yard was attended to better. Sod was such low quality it is taking a long time to get it to grow etc. Also had a lot of dead grass when I moved in. Landscaper not good at all. Choices of plants and trees were awful and well as well he placed the trees in the backyard. I almost walk right into them when I walk out my porch.

Nothing is perfect. So goes the home buying experience. Could it have been better? YES In the long run, all said and done, we are getting settled in and are happy with our purchase. They do follow up on any problems quickly and efficiently. Is the grass greener on the other side of the street? It never is.

The entire experience up until now (6 months later) has been challenging. The Project Manager, is not trustworthy and is slow to respond when it directly affects his "bonus" or incentive to complete a job and totally non communicative on any and every other issue. i.e. during the walk-thru in December 2023, a issue was brought to his attention with a promise to have it address within a couple of days, to date has not been resolved, last visit to my home on 4/25/2023, he again promised to resolve an issue, have not heard a word from him as of today 7/3/2023. Issues directly affecting his bonus are all resolved. His direct supervisor is also non-responsive when copied on this issue. At this point, I don’t want him anywhere near my home. My sales rep, beautiful personality however, in my opinion, is over worked therefore unable to thoroughly provide the information and services needed in making informed decisions in the buying experience, which could have ultimately resulted for me a disaster I would have had to live with in my forever home. i.e. clarity on options, placements and costs... letting the clients know the selection of model homes extend beyond the model homes on site. Satisfactory ratings for the Warranty and HOA (First Service) dept. Overall, the home now meets most of what I was looking for as my forever home, however it has been the process (service) of making it the completed forever home that was and still is most disappointing. ... More

Quality of home construction is good. Value is good. Antionette is very competent professional!

HOA is dis-organized. K. Hov does not have quality control personnel to inspect home construction before each home is delivered to its buyer. K. Hov expects homeowners to be thoroughly familiar with technology (appliances, internet, wifi, security and etc.) used in their home, K. Hov's use of third -party contractors and subcontractors could benefit from closer supervision.

Beware of the tactics to lure you in with incentives then they rip them away at the final stages and end up thinking your home was 1 price since all the early contracts have the incentive then they shave it away until you end up being $30,000 over. The incentive line is BS!!

Comfortable and satisfying experience of house buying with sale woman and construction manager (Rebecca and Kenny)

Curtis in the sales office made purchasing our home an easy transaction. Carlos made sure that all of our concerns were addressed and repaired, even after the home purchase was complete.