K. Hovnanian's® Four Seasons Reviews

Lisa N was outstanding and very supportive during our entire process. James was outstanding addressing all of our questions and explaining the entire process until we moved in and then was extremely helpful with issues we had with some of our appliances contractor. I would say because of the two of them they took a lot of stress off of our experience.

Sales person was always available to answer questions and was very helpful throghout the purchase process. All mortgage issues were addressed and assistance was provided when needed. All issues of delivery of residence were completed for closing of purchase. Would do it all again with K. Hovnanian company. A very positive expierience.

On our pre-settlement walk thru, we commented on the dirt left on the floors. Nothing was done. We had a list of issues that were supposed to be resolved before we moved in 6 days later but not a single one was addressed. Our front door looks like it was painted by a 5 year old and the floor in the master bath is covered in caulk. I still do not havee a working dishwasher one full month after settlement. I could go on........

I was a bit apprehensive at first, only because being single, and recently building a new home in another state! Kelsey and Mike ( and my wonderful Real Estate lady) made this very easy for me! I don’t know how I would have ever done this without them! They have become my friends! I highly recommend them!!!

Curtis helped us secure our desired lot and was responsive to our inquiry. Kristen helped us design the home of our dreams and assisted in the selection of the perfect combination of products - she was so easy to work with. Mike was the definition of a perfect Project Manager - he was responsiveness while we were building from a distance - always taking calls and sending much appreciated pictures. He helped us get the home to be our home in every way possible. Jessica in KHOV Mortgage was a godsend! From the very beginning she made herself available to answer every question about the financing process and was an absolute professional! She helped us navigate through the approval process and interest rate determination and was a therapist, too, calming our nerves all the while keeping us updated with the latest statuses. Marcia in the closing and settlement department is a top-notch asset to your organization. She knows her job thoroughly and was able to assist us at every turn making sure we settled on time! In summary, every customer touch-point in your organization was an absolute pleasure to deal with and we'd be pleased to provide a great recommendation for the purchase of a KHOV home - we certainly love ours! ... More

As closing got nearer and issues found after closing still not resolved and it’s been two months. Two major things I paid for were never installed and I am still fighting to get them. Hired my own inspector during build. He found a few major issues and KHov refused to fix. For price of home I feel quality is not there. Once you sign on dotted line they become very independent. Also despite what they say you have to use their lender or it’s a different contract with lots of restrictions. Happy with community but not with building experience

The experience was very professional.

Sales process by Dylan has been extremely professional — attentive and transparent. Stephanie and Dylan at Homeowners Services take pride in solving issues — and they do. The opportunity for improvement is the sit down settlement. You should prepare a folder with labels separating and identifying each set of documents. We simply got a huge amount of documents that were not even stapled by category, and sorting it out by ourselves was not easy. It gives the impression you simply don’t care enough or you are saving money. Glad to talk about it.

There were many difficulties with the process of getting to settlement. Many unfortunate mistakes and delays.

Home buyers can really trust the work and level of craftsmanship of the builder. Questions are quickly answered, and you can trust that the builder wants you to move into a nice home. That is clearly one of his goals.

I had a very good experience when purchasing my home. The home was just starting to be built and was only a foundation when I purchased it. The process of having the home built was relatively simple Michael the project manager kept me up to date on progress through phone calls, text messages, and emails. The home was completed within the time frames I was originally provided there were no delays. The home seems to be good quality with appropriate thought going into the small details.

We had a good amount of resistance with the construction manager. But once we involved Jenn, things improved. As an example we still have issues of water retention at our front driveway-not yet sorted out

M. Dylan, sales representative, went way above & beyond during & after the purchase of my condo. So grateful.

Stacey is awesome James is great, once you get passed his hard shell So many little things were not well done. If it was just a few, it would have been fine. But add them all up and it doesn't make for a great experience. We are moved in for a month and still finding things that shouldn't be.

Spend more time asking questions during the initial purchase time. I was disappointed that certain areas were extra and did not know about them-example completion of the garage interior and extra charge for second outside fixture. There were other areas I am not aware existed until after talking to other residents.

Buyer's Remorse...The juice is not worth the squeeze. Product is not worth the cost and aggravation.

While the quality of materials was as I expected from a large developer in a booming development, there were occasional lapses in the quality of workmanship that would have been a problem, if not for the excellent customer service provided by our construction manager, Nick. He was always ready to listen - even when I was a little frustrated -- and always saw to it that the concern / problem was addressed to my satisfaction. Great representative for K. Hovnanian.

the homes are really beautiful and reasonably priced

For the most part, living at Belle Terre KHov has been wonderful. I love living here and enjoying the beautiful club house and the nice neighbors. Being here a month I would say I still have some things to get done, but they are in the works of getting resolved and I have nothing major. I would have to comment on my design center experience. I felt extremely rushed on big decisions, and of course Covid limited a lot of the choices. I don't think 3 hours is sufficient to make all the choices that need to be made. I had a very stressful experience while spending a lot of money. I also think the house needs more sound proofing insulation. I have a loft and basement, and you can hear a lot from each floor. Other than that, the house is wonderful. I like the lay out and the closet space. I wanted to add that I think getting the option of putting a well in during the construction would be a nice plus instead of incurring the high water bills until you get one lined up after all the move and settling in. Up north we don't have this issue and are not aware of the high water bills incurred for watering the lawn. It would be nice to give another review after one year of living here. So far I really enjoy the entire neighborhood and the layout of all the amenities. It is resort living! ... More

Our experience from start to finish went very smoothly. No major issues at all and just a few normal questions along the way. Settlement date was as they told us and we are very happy with our home.

We moved from our of state and could not be here for all phases of construction, I would not do that again. I should not have closed when I did. I love our builder Brent though, he is still working with us to work through issues.

The Project Manager, Sales, and Finance Team ensured that we achieved our key milestones during the home buying and settlement process, and the experience was smooth. We highly recommend it to anyone looking to buy a house in the Middletown area!

My wife and I had an exceptionally good home buying experience with K. Hovnanian's Four Seasons at Terra Lago development. From the first visit with Allison, the sales person who became our main point of contact, to the actual move in day after the close of escrow, we found the communication to be excellent all the way through the process. Communication was the key for us, as we were also looking at resale homes in the desert area, literally for several months. We visited a number of 55 and older communities after we decided that was our goal--to live in a gate guarded, 55 and older community. We maintained communication with Allison throughout our search process, as we kept coming back to resale homes in the Four Seasons development. At some point, the development's model homes went up for auction, and we were successful in securing one of the homes after our bid went in. Allison was the person to inform us of our successful bid, and we entered escrow. When we were close to the closing date, Tom led us through the walk-through to insure that all systems in the house were either working properly or would be repaired if needed. He was also excellent in following through and communicating with us regarding that process. In conclusion, we were very satisfied with the entire buying process with the K. Hovnanian Team. ... More

We were not able to see our home being built, however we were kept informed along the entire process. Home was actually completed a month earlier than promised. The staff was always helpful, assisting with any minor issues that arose. Would certainly recommend Khov to people in the market.

My objective was to find a 55+ gated community near to Disney. From the start of purchasing of my Sandpiper Villa with an honest salesman (Curtis) who guided me through the pricing of the lot, upgrade options, and still stays in touch with me to this day. The build process with my Construction Manager Carlos, kept me updated via weekly FaceTime, pics, and walk thru's, helping to ensure the quality of construction was over the top. I love living here - one of the best decisions I ever made especially into retirement. Everyone is so friendly and couldn't be happier how the each step of the project was professionally handled. ... More