K. Hovnanian's® Four Seasons Reviews

The model we chose suits our lifestyle; it is beautiful. However, many issues were not dealt with prior to closing. Could be the victims of not enough help; however, the quality control was surely missing in this home buying process/experience. For nearly $700K home pricepoint, I would have expected better quality from the trades. Even the windows are subpar. Even now almost 4 months later, the customer service follow up on this side alone is not good. I am still waiting on cabinet fixes and between the customer service center and vendor they cannot get orders right. No timely follow up either. I may escalate this yet. My advice do not close until 100% right (small things at 11 month ok but not the MAJOR!). ... More

Building a home is a stressful situation. If I am to describe our experience I would have to say it was lacking in many areas. The sales group was wonderful. The building portion was the worst I have seen. The craftsmen ship that was allowed to occur was horrendous. The after the sale care has been good. It is hard to keep tabs when contractors don't show up for their appointment to fix shoddy work.

Disappointed with the details for price paid

The experience that we have had so far has been unsatisfactory in my opinion. We closed on the new home over a month ago with outstanding issues that are to be taken care of by KHov. To this point in time they are still outstanding. Quality of products used are average at best.

Should inform clear don’t wait until last time

It was too much stress, KHOV is not a small company, I don't understand how they can keep changing closing dates not knowing that the buyer is coordinating their move with others. When I said I could close by end of month, after spending almost 700K on a house,, they threaten to charge me $500 only to cancel and move the closing date 2 more times! We are not totally dissatisfied, just not as thrilled with our purchase as we expected to be for the money spent.

We we're extremely disappointed the home (after pushing our settlement date back) was not completely finished, nor was it clean. It's not a situation we wanted to be in, and though very disappointed in the readiness and cleanliness of our new home for our final walk-through on the morning of settlement, we could not push our settlement date back again. The impact on us would have been worse than the first delay. We do love our new home, but my husband has made many repairs already, to include installing towel and toilet paper holders and repairing the a bathroom door. The door would not close, so the quality team clearly didn't check it. The bathroom was never 100% completely finished, as it was apparent it was a rush job to get the walls finished and painted (no accessories) once the plumbing and electric was finished a couple days before settlement. The appraisal came in much lower than the sale price, so that increased our settlement charges, which is obviously very disappointing for us. We spent almost $750K on the home, so we expected to get that value in our home, but the quality is nowhere near that and the low appraisal is evidence. ... More

Buyer's Remorse...The juice is not worth the squeeze. Product is not worth the cost and aggravation.

Constant change of Constuction managers left out of town buyers on a lurch

Dawn the sales person and Pam, the selection specialist we’re great. The settlement experience was frustrating and disappointing.

Since these were not normal times, there were supply issues, which delayed getting into the house.

Sales staff unresponsive after we contracted. Construction crew stretched way too thin with so many simultaneous builds. Still waiting for many punch list items to be addressed.

The workmanship is below any reasonable standard of home building. The builder clearly maximizes their profit while cutting corners on construction wherever possible.

I’ve already shared my disappointments but nothing is correcting my concerns

We were very pleased with the quality of the framing and overall construction, but very disappointed with the finishes, attention to detail and poor execution of the appliances, cabinets and trim.

Workmanship could have been better. Sloppy final touches and preparation. Poor communication and follow up to issues by work team.

No attention to detail in the build. Splatter on brand new flooring. Marks on exterior. Damaged cabinetry. Missing appliance manuals. Missing garage door openers. Shower not as promised. The cheap labor they subcontracted shows quite clearly.

K Hov is a Great Choice for the Belle Terre Community. If you choose K Hov for Belle Terre - Be Cautious - For many reasons in this 2020 /2021 experience and not defending K Hov- Your Home experience may be less than you expect as K Hov is facing difficulties to deliver a Quality Product. My home purchase has become a disappointment with K Hov but one that I hope finishes well. TBD

moderate response to indoor work not completed.Painting not completed in bathroom and other areas--Return visit etc.

Pushed me to close before the house was ready and still have not resolved issues.

During the buying and building process, we felt KHov lacked flexibility and did not seem to care about our individual concerns and desires. After closing, the customer service was excellent thanks to Alyssa in the Warranty Department and Mike, Project Manager. The trades also did a great job completing our punch list!

Khov is just okay. Nothing more, nothing less.

Having researched KHovnanian we felt somewhat confident in our choice. We would give the financial aspect of our purchase an A. Everyone was helpful and responsive and made this an easy straightforward process. When we put in our offer to purchase we had an expectation that we would receive good communication and the layout provided in the model. Just after our framing was completed we discovered our garage was 7 feet shorter then the model. No one including our sales agent told us this would not be included in the elevation we chose. Later we learned our sales agent was not aware of this. The floor plan shown with the elevation did not indicate the shortage. We felt this was very dishonest. My husband has experience in building and as we watched our framing he was very satisfied with the work. That part of the process would receive a B+. We were patient as we saw the exterior and interior take shape. However as our closing day grew closer we were very disappointed at the very poor quality of work, the dirt, and the poor quality of painting and attention to detail eg. crooked light fixtures, crooked handles, crooked electrical outlets and damaged drywall in several places. On closing day the house was not cleaned. We had told our builder our movers would arrive at 11am and he said he would have a cleaning crew early to be done before 11. The crew arrived at 10:45. To date we still have several outstanding items waiting for attention. ... More

They should have taken more time to do things correctly then rush just to complete the building. Couple more weeks or maybe even a month was probably needed. The workmanship is horrible on some items - they completed things so carelessly just to say it was done. Now as the homeowner I have to follow up, send emails, and follow up again to get everything corrected when it should have been done correctly from the beginning. Everything from painting not being completed, things not sanded prior to painting, cleaning paint from floors, crooked lights and walls, towel and toilet papers rods not hung properly, things not centered, doors that don't lock or lock and you can't open, two different sides on the balcony, and the list goes on. With all of these issues, how did it ever pass inspection? Surely someone should have noticed, isn't that their job? I can't be the only unit like this. Kenny has been responsive to my problems however there are still so many items that need attention. ... More

Wendy at the sales office is AWESOME