K. Hovnanian's® Four Seasons Reviews

Over all happy but major problems exist. Noise in HVAC system keeping my wife awake at night. Been addressed but not fixed. Shower pan cracked multiple places yet we are told its not under warranty. We have only been here 3 months. Stove top not secured to counter.

Khov is not interested in customer satisfaction. I had to fight to get things right and still lost even though they were safety issues.

Amy was a Pro at sales. Well trained and experienced.

Beware....there is no interest in quality of the build and the interior....they just want to turn out as many homes as they can in a short time frame without regard to what the issues. Very disappointing

Fire Place not a functional fireplace-very low grade. Not worth the money. No warranty on plants that are dead in landscaping( every reputable landscaping company will give you at least a 1 year warranty) Hire a pre inspection company for pre-drywall and final inspection The contractors K Hov uses for finish work cut corners which you will see in the final product. ( they do not miter inside corners on trim molding) Do not believe furnace is sized to square footage of house (BTU's are minimal) Do your homework!

At the start, it was very good. But once it came time for review of the construction sheet no follow thru was done. Issue was pointed out 3 times, before, during and before last 2 home previews. Told it was addressed after the first time it was pointed out, but not with us nor was it done right. The finance team was magnificent. Currently the warranty team is slow but getting issue addressed (Thank you). Over all experience, OK. We do love the location and the care done on the facilities and common areas.

Great community! Beautiful home. Sales and follow up on small builders issues outstanding. DO NOT use their mortgage broker or their recommended legal attorneys. Unless you want your confidential information shared— Very Unprofessional!!! And cost you thousands of dollars in taxes! Even though both the mortgage broker and attorney practice in S.C. Does Not mean they understand the requirements or law! Costing the buyer unnecessarily thousands of dollars.

General consensus amongst almost every resident here is dissatisfaction with their homes. Some minor cosmetic whiles others experience numerous inspection fails.

The sales process was poor at best. Salesman was either not knowledgeable about the product, lazy or downright deceitful. The number of “misunderstanding” were unacceptable. As to our home, it was rushed to completion to meet a fiscal year end deadline as its condition reflected it. To be fair most of the issues have been resolved and we do like our home and community. It is just a shame that the process was so painful.

I felt that during the process, Dawn cost me money by her incompetence and lack of communication. I asked her to send me a contract and she did not, then the price went up, which i was trying to avoid. I was irritated at the entire process. The ugrades were terrible and all cost a lot!

There were several major issues that my wife an I encountered during the home buying experience. The first involved getting a mortgage, where we clearly were not treated as home buyers. It was made clear that our mortgage would be immediately sold upon closing and what was important was the fitting into the cells on a spreadsheet. We came from Canada and have a home that we are selling, but any Canadian assets were not recognized. I am a dual citizen and spent the majority of my life living and working in the US. My credit score is about as high as you can get, I have never missed a mortgage payment in my life, made a large down payment and have $1 million equity in my Canadian home and a healthy retirement account. There were several blatant discrimination actions on the part of the builders so called mortgage company; national origin, age and gender. During this nine month ordeal, I did not receive final mortgage until two days before closing. This was an extremely stressful time, that took its toll emotionally and physically. As part of our package we purchased a pool option. We have been in the home for three months and only a few days ago our pool was totally functional. On the other hand we love the house, we had outstanding service from our salesperson, design person and a major shutout to our construction manager (clearly a true asset to the company). We are disappointed with the major internal partisanship and politics within the community. As much as we love the product, getting to this point made this one of the most stressful years of my life. If I knew what we were going to have to go through to get to this point we would have made different decisions. ... More

This has been a very frustrating and disappointing new home buying experience. The easiest part was writing the contract. The closing date was more than 2 months from the date promised. I feel there was little to no builder inspections done prior to my walk-thru/closing and I have been left with completing the builder punch list. I've had to deal with siding, interior and exterior doors, paint finishes, trim work, damaged woodwork, HVAC and appliance issues. The warranty portal system is misleading and inefficient with the homeowner not knowing what the outcome will be. After more than 3 months in this home, I'm still dealing with warranty issues. ... More

Cheap builder grade paint and carpet. Shower heads need lowering. Buyer should have option of additional cabinets instead of 2 ovens. Need ladder to change battery in smoke detectors.

You have to make yourself a priority with the home warranty department and continually bother them to schedule appointments The contract was poorly written, and also contradicted itself when highlighted the conflicting terms nothing was done Quality of materials is quite disappointing for example, the flat walls, air conditioning unit vents and surprising how many problems at close where things were not working such as the garage door electrical lights, master bathroom, drain exterior drain and my names were highlighted in the punch list. They were still not addressed with two weeks to go till close. ... More

Disappointing experience. Our builder Tim was great. Kept us informed and was a pleasure to work with. The final product has a lot to be desired. Horrific sheetrock work, cheap paint job, overspray, tape lines everywhere. There should be major concerns at K Hov with the quality of their homes. Wouldnt do it again. Service responsiveness has been good but there shouldnt be this many items that need to be fixed on a new home, Quality rating is a 2 out of 10. Sad.

Everything was moving along nicely and any issues were dealt with quickly and to our satisfaction. THEN, we closed and paid KHov. After that we were pretty much on our own. Items that were told to us after closing; Khov will deliver a new air filter after 30 days in the house. Never happened Khov will do a 45 day walk through to address any issues. Never happened. Showed the ceiling joints were cracking in great room area, Khov will get someone to fix the joints. Never happened. Irrigation did not cover entire yard. Area was 24 feet wide, Khov installed 15 foot fan head. That left 9 feet of yard with out water. Sod died. Nobody would install the proper heads.Khov did not send an irrigation guy to correct. ( our neighbors on both sides have rotator heads covering the wider yards, our yard had a fan head. Khov would not fix it, an employee recognized it was wrong and worked hard to help. Washer and dryer are not side by side, there is a huge gap between them. Hookups in the wall were installed too far apart. Again. We were told that it would be checked out to see what can be done. Never happened. Seems to me that Khov did about anything to close our house and get paid. Once they received the money, we were not that important anymore, Always about the money, do whatever to get the money, once you get it, no urgency or concern. ... More

Buying a new home with KHOV was extremely stressful.

Follow through and execution of items promised, was disappointing. We would have hoped that K. Hovnanian would have done the right thing.

From the beginning, promises were not kept. We were out-of-towners and that really hurt us. They blamed the poor workmanship on sub par contractors. At the price point charged, they should not be hiring poor contractors. We heard way too many times, "we can't fix that, that is just how it is". Also, design choices were very limited. We would not choose them again.

We found the purchasing process quite frustrating. We can not example how many emails and texts went unanswered. The sales team promised everything and then the operating group indicated that they had no knowledge of facts presented. An example. An application for the install of a pool was made apparently denied with no reasons given other that we dont grant approval before the completion of the house. All that was wanted on our part was the ability to start construction once the house was closed on so we could enjoy the summer. This just went on deaf ears Second the whole closing process was a mess. No leas than three closing documents were created all in correct just days from closing. Lastly no explain of the repair process was ever made when the house was finished. No list of number, no contacts no anything. This left us days trying to get thru to people. When we inquired about having the lawn mowed 6 weeks after closing we were told no one informed that department the the house was finished. If asked we would NOT recommend you to any new buyer. Or would tell new buyers to do hold backs on the final close. That you would now ask, months after close for our opinion examples the problem We do not expect to bear anything back from you on this. No sr management seems to care. Poor experience ... More

Features are less than what purchased, such as no ability to set water heater temperature. Some workmanship extremely sloppy (painting, caulking for e.g.). Washer lid hits cabinets (model version doesn't). Some windows won't stay open. Definitely love the floor plan and hope all issues get resolved. Other people say that the issues do get resolved.

Where do I start? Outside of taking my deposit and signing the purchase contract there has not been one step that went as promised or without a fight. The workmanship and attention to finish detail is ZERO. We moved in on April 27th, roughly 90 days ago and it has been a nightmare. Yesterday I came home in time to stop them from painting the house next door as they did not properly protect my home before painting. Last month while building the home next door, the laborers shot nails through my screen enclosure by accident. Still another example of no regard or respect for property and my guess is that KHOV feels that they have are money, we are committed so deliver whatever we feel like and the buyer has to close. I will never recommend a KHOV home again. I do know Peter Hovnanian personally from Cherry Hill NJ and I fully intend to someday reach out to him to let him know about my experience. As for the maintenance of the grounds and sprinkler systems and the clubhouse; that is a whole other story. Gym has no AC, grass is rarely cut or maintained, sprinkler systems not working, Cafe at the clubhouse was a sales gimmick and nothing more than that. The whole thing is a horrible experience. I will give positive credit to Michael Rassi who has been extremely helpful in getting post closing warranty issues resolved. Other than him, the entire KHOV team from top to bottom does NOTHING ... More

My home buying experience was less than ideal. Both my salesperson and my construction manager were replaced halfway thru the process. Although the kitchen appliances are very nice, the AC unit is rated "least efficient." I have had someone out here twice in 3 months due to issues with the AC unit. I am pleased with my neighbors and with the community center, including activities available. I would recommend Four Seasons with several caveats - buyer beware.

Was not impressed with the quality of the materials or the workmanship

Beware of the tactics to lure you in with incentives then they rip them away at the final stages and end up thinking your home was 1 price since all the early contracts have the incentive then they shave it away until you end up being $30,000 over. The incentive line is BS!!