K. Hovnanian's® Four Seasons Reviews

There was misrepresentation by the selling rep on our property, Buyer pays for their mistakes, contract covers them legally from any recourse by the buyer. They can return your deposit and walk away. Closed on a home that is still not complete on many issues and no promises on when they will be completed. My painter commented on the poor finishing on drywall throughout the home. They are building homes too fast without regard for quality, they proclaim themselves a high end builder, not the case. Treat their customers very poorly.

Quality of construction is poor.

We love the community and had a great sales experience. Ask for Ken Gennett in the sales office. Unfortunately, we had a horrible project manager who failed to manage his subcontractors. On multiple occasions, we found the home unlocked and open to the elements after contractors were off site, even after walls, cabinets and appliances were installed. Our project manager did not communicate consistently and was unresponsive when we identified issues during construction. As a result, we had a multiple page punch list when we closed, and over one month later, we are still trying to get K. Hov to resolve the open items. The good news is the K. Hov. warranty person is great, but it is all a huge waste of everyone’s time. ... More

Design and layout of the home is very nice. Workmanship looks good for now. At time of closing, home was not up to standard. Floors and carpet was not clean and lots of minor touch ups to be accomplish throughout the house. Trying to schedule work to be accomplished has not been good.

The sales person was pretty much useless, would not communicate with us, dropped the ball several times with other areas of khov. There was no supervision by the construction manager during our build process, except maybe to come in the morning and leave notes for the construction crew. We had to make sure we came in to clean up before counter tops were put on, so construction crew trash wasn't left behind. The house was not delivered in move in ready condition, still in need of much cleaning before we could move in.

nice home but with deficiencies that have not been corrected. as always they say they will get to it asap. that means you'll have a long wait till the corrections are made.

Spend more time checking workmanship of people doing the work just to get it done. Don't just do things and expect the homeowners to accept it as "that's the way it is and there's nothing that can be done about it".

Build craftemanship is very poor. We paid for a “deluxe kitchen” yet appliances are mid-level at best, and cabinetry is low-end builders grade. Same can be said of vinyl windows. We love the neighbors and the location, but at $768k, the house is a big disappointment.

We were dissatisfied. Workmanship not great. Paint over sand dust, terrrible caulking, siding reversed, trim work fair. Not willing to change any item if a spec home. They have this attitude - any issue must be seen beyond 6ft from every angle in order to be considered for repair. Problems are passed along.

To Quick Did not notice Sorry Review above.

I've had to use a contractor to correct the shoddy work that went into the building of this house. My question is: Who is paying off the inspectors to pass the "pop and slop" that goes into the construction of these homes.

VERY difficult to get repairs scheduled and issues are never resolved in 1 visit. Repairmen cause damage when they come.

Very disappointed in the overall process, I paid for an upgraded kitchen only to later find they would not supply a refrigerator. The concrete was not laid properly and is cracking like a spider web. The workmanship was poor, no oversight of sub-contractors, and responses from the builder were nonexistent or spotty at best. Never got the feeling they even cared about the client once they had your deposit. Do not close on your home if there are any issues outstanding...getting them resolved after you move in will be a miracle if they even respond. Their staff is overwhelmed and does not have the ability to manage issues or situations. So disappointed with the overall process and the workmanship of the contractors they hire. There is so much more but I don't have time to write and explain it all. ... More

Sales should provide house blue print including Receptacles and possibility of adding wires for electric range and water heater. Homeowner should visit the site every week to check the progress and point out defects, since construction manager doe snot do his job! Too may homes are being built at once and not enough construction managers to cover quality control.

The entire experience up until now (6 months later) has been challenging. The Project Manager, is not trustworthy and is slow to respond when it directly affects his "bonus" or incentive to complete a job and totally non communicative on any and every other issue. i.e. during the walk-thru in December 2023, a issue was brought to his attention with a promise to have it address within a couple of days, to date has not been resolved, last visit to my home on 4/25/2023, he again promised to resolve an issue, have not heard a word from him as of today 7/3/2023. Issues directly affecting his bonus are all resolved. His direct supervisor is also non-responsive when copied on this issue. At this point, I don’t want him anywhere near my home. My sales rep, beautiful personality however, in my opinion, is over worked therefore unable to thoroughly provide the information and services needed in making informed decisions in the buying experience, which could have ultimately resulted for me a disaster I would have had to live with in my forever home. i.e. clarity on options, placements and costs... letting the clients know the selection of model homes extend beyond the model homes on site. Satisfactory ratings for the Warranty and HOA (First Service) dept. Overall, the home now meets most of what I was looking for as my forever home, however it has been the process (service) of making it the completed forever home that was and still is most disappointing. ... More

I've had seven homes built in the pas 35 years This is by far the worst. The quality is the worst of the worst

Cheap materials but worse of all the worse contractors we have had in our home buying experience. This was our 4th home and we have never seen anything this bad.

Not at all a good experience. It took 2years to build this house and it was done terribly. I had to fight everyday just to get part of what I paid for.

Bought home in September 2022 Moved in January 2023. Still trying to find out why I had to pay the whole year properly tax in 2022. I didn't own the property until September. No one has a answer. Should have been prorated.

I was taught to start with a positive, so I will say the sales staff at the on-site sales office was alway responsive and available. From there everything went down hill. Months of delays and poor craftsmanship has been then norm. After 3 months of ownership we still are waiting to have our house finished. Examples: first time the tub was turned on it flooded our main bedroom because the contractor forgot to connect the water. Our entire backsplash in the kitchen needed to be removed and replace due to poor craftsmanship, and we are still waiting to have our garage doors painted.

We came several times before purchasing and were very excited to relocate. Sales staff was very good. Design person was excellent. Builder not so much. It took 3 months after closing to get brick on front porch...Still not done. Even though houses yet to close getting done. A lot of excuses. No quality control. The folks that live here that we have met are great, so just know that there are frustrations with the building and it hasn't just been with us. Standard has dropped.

Rebekka is Honest and Trustworthy.

Just about everything in the house was done poorly with no attention to detail. They slap the houses together as fast and cheaply as they can. Floor is out of level, horrible drywall work, voids in the concrete, things out of square, cheap materials and building practices used and on top of that the house was dirty when delivered to us. Very disappointed in our experience.

The lack of attention to detail and ensuring that the subcontractors did quality work leaves a terrible taste in my mouth. There were multiple delays with no explanation for most of them. I am considering selling my home and moving to put this behind me.

The quality of the workmanship was very poor. There were structural issues, finish issues, grading issues, landscaping issues, and rainwater management issues that were unsatisfactory at the time of the closing date. In addition, the responsiveness of the construction management team was initially very slow and very poor. However, there has been a change in the construction management team and responsiveness has improved. However, K. Hovnanian often tries to hide behind warranty limitations when the issue is defective material and workmanship. The issues are be addressed but only after extended delays and excuses. I need to spend significant amounts of time administering all of the work tickets that are required to identify, schedule, & manage the required work. This has been very disappointing. The community is a beautiful one, however the experience with the original construction management team was very disappointing and time consuming. ... More