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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

So far so very good.

  • Barbara C.
  • Verified HomeBuyer
  • February 26, 2026
  • Nampa, ID

It has been a very nice experience. I have several children in the design, construction, etc business and they kept a close eye on the construction. Their overall opinion was I was getting a nice solid home. Their weekly communication was very good. Meetings with the construction supervisor were very informative and insightful. The design team was very patient. The finance team went above and beyond helping me assemble all the paperwork that was needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience!

  • David L.
  • Verified HomeBuyer
  • February 25, 2026
  • Henderson, NV

From start to finish, KB was amazing. We are so pleased with our new home and especially with the whole team. This is our third home purchase from KB and there is a reason we are back.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes = Great Home Purchasing Experience

  • Cheryl W.
  • Verified HomeBuyer
  • February 25, 2026
  • Manor, TX

I was very impressed from my 1st encounter with my sales counselor. He went over & beyond providing me the information needed to make my decision. I am very, very satisfied with the look, quality & workmanship of my home. The entire team was awesome & responded timely to all questions & concerns. I would highly recommend KB Homes to future buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB homes family

  • Brenda B.
  • Verified HomeBuyer
  • February 25, 2026
  • Georgetown, TX

Since day one that we entered into our KB home family. The entire experience and team was absolutely amazing. We could not be happier about becoming a part of this community. We are home. We love each and every single one of our neighbors and KB family members. Exciting to be a part of such a wonderful community. WE LOVE our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Linda K.
  • Verified HomeBuyer
  • February 24, 2026
  • Durham, NC

My husband and I were very impressed with the whole KBHome experience. We would highly them to any new home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A very smooth process with wonderful people throughout.

  • Joshua L.
  • Verified HomeBuyer
  • February 23, 2026
  • Las Vegas, NV

From the very beginning, the process was amazingly efficient. All of the employees were incredibly helpful and answered any and all questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fadh

  • Fadhl O.
  • Verified HomeBuyer
  • February 23, 2026
  • Tucson, AZ

Great home and customer service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Buying Experience!

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2026
  • Corona, CA

Happy we decided to go with KB Homes. The process was made easy and simple with their available resources and teams. Walker was an expert in selling, while Tony was an expert in managing the building of our home. We also used their loan services and Melanie, our representative was wonderful to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House buying at its best!

  • Richard H.
  • Verified HomeBuyer
  • February 19, 2026
  • Denver, NC

Normally I'd rather have a root canal that go through than buy a house. KB Home made the entire experience an complete delight! From my Sales agent -> Building Supervisor -> Loan agent and staff -> Underwriting -> Closing I received superior services. Everyone was professional, engaging and friendly. I could' t ask for a better experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loan Officer of the Year!!

  • Bobbie M.
  • Verified HomeBuyer
  • February 19, 2026
  • Texas City, TX

Shomari is THE BEST!! he is so caring and takes his time explaining everything to make sure I understood and was comfortable. He also always made sure all our tasks were completed in a timely manner and He was always on top of it! So thankful for Shomari during this process and all of his help!!! My home buying experience was awesome because of Him!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fabio

  • Fabio S.
  • Verified HomeBuyer
  • February 18, 2026
  • Arcola, TX

We have great experience with KB Associates

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shaya

  • John S.
  • Verified HomeBuyer
  • February 17, 2026
  • Haines City, FL

My experience with KB has been so phenomenal. I love his community the builders, especially Hector Wilford. These guys are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Flawless

  • Timmothy B.
  • Verified HomeBuyer
  • February 17, 2026
  • Maricopa, AZ

Everyone was great to work with, plenty of communication and if I needed anything everyone was willing to help!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Theresa

  • Sandy R.
  • Verified HomeBuyer
  • February 16, 2026
  • Commerce City, CO

Every body it’s so great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Perfect Custome Sevice

  • Yongjian O.
  • Verified HomeBuyer
  • February 16, 2026
  • Castro Valley, CA

KB Home has a professional team to provide great Customer service and address our issues very timely and efficiently. Very grateful to work with Nancy, Don, Vidal, Kathy and Mericela

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Andy

  • Andy M.
  • Verified HomeBuyer
  • February 12, 2026
  • Fuquay Varina, NC

Our experience from beginning to end has been amazing. Can’t say anything negative about KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good service from everybody

  • Oscar Y.
  • Verified HomeBuyer
  • February 12, 2026
  • San Antonio, TX

Good service,good quality on materials

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2026
  • Casa Grande, AZ

We have not had any issues at this time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Right Home, Right Team

  • Jessica T.
  • Verified HomeBuyer
  • February 10, 2026
  • Las Vegas, NV

My experience with KB Home at Quail Cove in Summerlin was truly exceptional. I honestly didn’t think I would qualify, but my sales agent John encouraged me to apply and reassured me there would be no harm to my credit. Thanks to his support and the dedication of the KB Home Loan team, I was able to get into my dream home. I chose the 2226 floor plan with phenomenal upgrades and now enjoy a beautiful view of the Las Vegas Strip and surrounding mountains. Even better, my home was completed in mid-December instead of the originally estimated mid-January timeframe, which gave me extra time to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Timothy T.
  • Verified HomeBuyer
  • February 10, 2026
  • Caldwell, ID

Definitely a 10 out of 10 experience. The crew with KB Maple Hill are amazing people. Having a sales and building team that walk side by side with you through the entire process and worrying about the details as much as the consumer is a major deal.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extraordinary Home Purchase Experience

  • Rogie F.
  • Verified HomeBuyer
  • February 10, 2026
  • Antioch, CA

We are very satisfied with our decision to purchase our home with KB Home. From the very beginning, the experience has been smooth and positive. The team at the sellers office was welcoming, professional, and helpful every step of the way. A special thank you to our loan agent, Ms. Susan, who made the financing process clear and stress-free. She was patient, responsive, and truly supportive throughout the journey. We’re also very impressed with the quality of the construction and the overall customer service. John especially exceeded my expectations — he went above and beyond to make ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Tammy L.
  • Verified HomeBuyer
  • February 10, 2026
  • San Antonio, TX

This was such a great experience for our family and everyone that had helped throughout the process. Starting with Jorge /mireya/Juan and Tony those 4 really helped every step of the way and we are so grateful we had them

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Diego M.
  • Verified HomeBuyer
  • February 09, 2026
  • Moreno Valley, CA

Carlos and Rod have been really helpful, we moved in late December and had minor Details with our electric, they both made sure everything was well taken care of. Very responsive when I called them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Didn’t meet the builders

  • Monty S.
  • Verified HomeBuyer
  • February 09, 2026
  • Tucson, AZ

Beautiful flooring and great appliances, the mgr came and met us after we moved in and so polite and big help and have any concerns or issues to call them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Miranda R.
  • Verified HomeBuyer
  • February 04, 2026
  • San Antonio, TX

Sergio and Joshua were very kind and knowledgeable through the whole process. As a first time homeowner/builder they made it easy to understand how the process worked. They made sure my questions were answered and followed up with any concerns that were raised. Overall I had a excellent experience with KB homes, and would recommend them to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5