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KB Home

(5084 reviews in all areas)

What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 5084 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

5084 Reviews - 294 Communities

5 ★(3771)

4 ★(736)

3 ★(305)

2 ★(156)

1 ★(116)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home - Delays have to be expected, due to the materials shortage, plus

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Luis M.
  • Manor, TX
  • October 20, 2021

Delays have to be expected, due to the materials shortage, plus too many constructions at the same time. Two months behind schedule is likely to happen. Besides that, communication flows constantly from sales and project managers.

KB Home - a true desire to get it right.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Charles Alfred W.
  • Winter Haven, FL
  • October 20, 2021

a true desire to get it right. all the kb home people I have dealt with want to make the experience positive. I have been very pleased with the whole experience.

KB Home - Very happy with our new home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • W2 Brothers L.
  • Universal City, TX
  • October 20, 2021

Very happy with our new home

Excellent experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Alfred Giovanni T.
  • Davenport, FL
  • October 20, 2021

Buying a house with KB Homes was a great experience for me and my family. Since the first day we went to the sells office to get some information about the available properties, the sells staff be so professional and shows plenty of knowledge. They keep us in contact during the construction process of the house that we choose. Every week they sent us pictures and updates of the house. By the time of the house inspections the KB inspector a nice guy took us step by step, explaining the process of the different construction phases. The inspector took care of every detail that we found on the walk-in inspection and fixed everything the same day. For us that was an excellent customer service. For all that we mention before we truly recommended KB Homes to everybody that be looking for a safety and nice house to buy. We gave KBH a 100% customer satisfaction. ... More

KB Home - wonderful house and nice staffs!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Irvine, CA
  • October 19, 2021

wonderful house and nice staffs!

What they promise, they followed through,

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • John Vincent M.
  • Salinas, CA
  • October 19, 2021

Very professional, high quality, materials, craftsmen, and finished product.

Customer service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kathryn Louise C.
  • Castle Pines, CO
  • October 19, 2021

Honestly, the customer service was by FAR better than all the other builders in our new development. I liked some of the other builders homes, but when I met the staff at KB, I felt trust, communication, personality, good service all around. Great job! Sold!! ... More

KB Home - Love how great my house look and how they payed attention to

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Guadalupe S.
  • Uhland, TX
  • October 19, 2021

Love how great my house look and how they payed attention to every detail to the house and how I want. I really like on how they always send me updated of the house it felt like I was there. I just can’t believe I finally bought my first house and the KB home help me build my dream house to which I wake up everyday just being so thankful . ... More

KB Home - Amazing staff!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Adrianna W.
  • Rocklin, CA
  • October 19, 2021

Amazing staff! Jeanne was incredible, Doug made the move-in easy and promised to fix the issues we found. Martin came through and gave us amazing insight!! We would do it all over again, but thankfully, we don’t have to!

KB Home - I appreciate Mr Mario, he is a phone call away and has addressed

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Teresa C.
  • San Antonio, TX
  • October 19, 2021

I appreciate Mr Mario, he is a phone call away and has addressed all my issues when they arise.

KB Home - KB fullfiled all of my expectations.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Hillary H.
  • Kyle, TX
  • October 19, 2021

KB fullfiled all of my expectations. It was a great experience. The whole team was great to work with.

My project foreman Ben

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Todd R.
  • Las Vegas, NV
  • October 19, 2021

Ben is the best, he answered all questions and followed through on all promises. We can't thank him enough for a smooth transaction in helping get our house finished and closed on-time, if not early.

Good

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Lianlian J.
  • Irvine, CA
  • October 19, 2021

Good support Good sales Good technician Good service Good home

KB Home - They have a good attitude and good service.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Hsin Yen N.
  • Irvine, CA
  • October 19, 2021

They have a good attitude and good service.

Amanda Humphreys

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tyler L.
  • North Las Vegas, NV
  • October 19, 2021

She went above and beyond our expectations to make sure we were taken care of!

KB is The Best

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Malik F.
  • Jacksonville, FL
  • October 19, 2021

My House is perfect these people are very good at communicating and they made me feel like family

KB Home - Our experience with Kb homes was amazing!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carlos C.
  • Menifee, CA
  • October 19, 2021

Our experience with Kb homes was amazing!

KB Home - Always available to answer my questions!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Raquel G.
  • Moreno Valley, CA
  • October 19, 2021

Always available to answer my questions! Easy to get ahold of. Guided me along the way. Kept me up to date on the progress from start to finish!

How the builder delivered the Home one month early.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Douglas D.
  • Madera, CA
  • October 19, 2021

Everything went with the build the way the sales people said it would. Home was about if not earlier than a month delivered early. No major holdups or anything that would of held up build experienced. Everything went as planned.

. Never go anywhere else

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stuart Alan M.
  • Hollister, CA
  • October 19, 2021

How amazing they were with any issues that needed sorting. Their customer service is second to none. I could not rate them high enough. Professional, price point was great and 2 months in and they still check in on our experience and anything we need. ... More

KB Home - Jim and Raphael provided the most professional and up to date

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carrin Ann P.
  • Seffner, FL
  • October 19, 2021

Jim and Raphael provided the most professional and up to date progress report on our new build, in spite of our extraordinary circumstances during the pandemic.

KB Home - Kind attention all the time from all the areas involved

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Luis D.
  • Magnolia, TX
  • October 19, 2021

Kind attention all the time from all the areas involved

KB Home - Loved the entire KB team

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kristen R.
  • Las Vegas, NV
  • October 19, 2021

Loved the entire KB team

KB Home - We love the house and everyone was very helpful at KB home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sulien L.
  • Las Vegas, NV
  • October 19, 2021

We love the house and everyone was very helpful at KB home

The quality of workmanship

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mildred O.
  • Menifee, CA
  • October 19, 2021

The quality of work from building the home to the excellent customer service provided by all sales, the kb home studios, to the contractors. Extremely happy and satisfied with the end results of my home.