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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Such a Smooth Homebuying Process

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2024
  • Raleigh, NC

Working with the sales team at Liberty Station was so convenient because they were always available for all my questions and concerns.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Stephanie R.
  • Verified HomeBuyer
  • March 13, 2024
  • San Antonio, TX

We had a great experience building with KB. The process was explained to us thoroughly by the sales rep and we were able to get everything we wanted in our budget from the design studio. The building process went faster than expected and our project manager kept us updated weekly. I would definitely recommend building with KB!

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home, Stephanie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Khris M.
  • Verified HomeBuyer
  • March 13, 2024
  • Lockhart, TX

Overall great experience with while process

KB Home responded:
Thank you so much for taking the time to share your positive experience with us, Khris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Matthew B.
  • Verified HomeBuyer
  • March 13, 2024
  • Laveen, AZ

No issues. Everything went well.

KB Home responded:
We're thrilled to hear that everything went well with your KB Home experience, Matthew!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was wonderful experience.

  • Rakesh G.
  • Verified HomeBuyer
  • March 12, 2024
  • New Hill, NC

It was wonderful experience throw out overall process. Jeneal is very nice lady as sale person. Mortgage person May Ann was very nice and keep updating every steps. Bashar as construction manager went through every step explaining very well and clearing all doubts during orientation.

KB Home responded:
We appreciate you taking the time to share your positive experience with the entire team here at KB Home, Rakesh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with builder! Construction Manager Dave was GREAT!

  • Ashton Jamison K.
  • Verified HomeBuyer
  • March 12, 2024
  • Wesley Chapel, FL

Everything was great each step of the way. Very enjoyable process and very professional! Thank you very much! Dave was amazing and very detailed. He took his time to explain everything to us and walk us through each step! Thank you Dave!

KB Home responded:
We appreciate you takin the time to share these kind words with Dave and the rest of the KB Home team, Ashton!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

AWESOME Superintendent, sales rep and loan officer

  • Audrey J.
  • Verified HomeBuyer
  • March 07, 2024
  • Clermont, FL

KB is a phenomenal builder. I highly would recommend this builder to anyone. The construction superintendent is AWESOME. He is did a phenomenal work on the houses. He is trustworthy, honest and very respectful. The superintendent, sales representative and loan officer contacted us once or twice everyweek on updated issues.

KB Home responded:
Thanks so much for taking the time to share these kind words with the entire team here at KB Home, Audrey!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive Collaboration

  • Anonymous
  • Verified HomeBuyer
  • March 07, 2024
  • Plumas Lake, CA

Comprehensive, Cooperative, Insightful, Supportive, Productive

KB Home responded:
We're glad to hear that you had such a positive experience working with our KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Builder

  • Anonymous
  • Verified HomeBuyer
  • March 07, 2024
  • Richmond, TX

The builder had been great during the process. The staff are wonderful especially the site Engineer. He is such a great guy.

KB Home responded:
We appreciate you taking the time to share your positive experience with the entire team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great sales team and community

  • David C.
  • Verified HomeBuyer
  • March 06, 2024
  • Las Vegas, NV

Had a great experience working with KB homes. Communication and Service was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Honestly

  • Daylan W.
  • Verified HomeBuyer
  • March 06, 2024
  • Parrish, FL

I wouldn’t blame KB Homes for some of the issues we’ve had, or any of the managers doing everything we can to make sure we are satisfied. It’s more so the vendors and their workmanship needs a lot of work. Even when you make the warranty claim, they will do everything they can to explain that is how it’s suppose to be. That’s the targeted area of work needed. Overall 5 stars

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My KB home

  • Theresa M.
  • Verified HomeBuyer
  • March 06, 2024
  • Denver, NC

KB was terrific from start to finish on the whole process. They are upfront and clear on providing information as well as explaining points if you don't understand.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Noland and He

  • Christina B.
  • Verified HomeBuyer
  • March 06, 2024
  • Henderson, NV

The experience with the new home has been amazing from meeting with Jen to Noland with the build. Everything turned out amazing and they were so helpful. When things needed fixed they were done quickly and efficiently

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It’s great to have a home from KB

  • Yuvraj Singh S.
  • Verified HomeBuyer
  • March 05, 2024
  • Round Rock, TX

KB home is a wonderful builder who provides their services even after the delivery if required.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homebuilder!

  • Modesta U.
  • Verified HomeBuyer
  • March 04, 2024
  • Las Vegas, NV

We enjoyed working with the KB Home team in Las Vegas. Everyone was amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The product was worth the wait.

  • Kris W.
  • Verified HomeBuyer
  • March 04, 2024
  • Nuevo, CA

Overall, we had a positive experience. The crew at KB were unquestionably helpful and assiduous in the care and creation of their product, as well as their outstanding customer service which is superior to most companies of any stripe. The foreman and his assistant are very attentive to their customers needs and to the needs of the home. They carry themselves with a gravitas that supports their professional care and attention to their customers. I’m very impressed with Tommy and Efron. They are stand up guys. The negatives in our experience were pretty minimal. Although we had numerous ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Jacqueleen Mara S.
  • Verified HomeBuyer
  • March 04, 2024
  • Fresno, CA

Great customer service and fast response times.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our new KB home!

  • Brittany B.
  • Verified HomeBuyer
  • February 28, 2024
  • Marana, AZ

We enjoyed our home buying experience with KB Home in Tucson! The entire KB Home team was with us every step of the way and made the experience smooth and enjoyable!

KB Home responded:
We're thrilled to hear that you love your new home, Brittany! Thank you for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Perfect!

  • Hyuk K.
  • Verified HomeBuyer
  • February 28, 2024
  • Las Vegas, NV

It is first time purchasing a newly built home and we are so pleased! Even though we purchased a quick move in home, floor plan and builder selected options were just perfect for our family.

KB Home responded:
Congratulations on your beautiful new home! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Eduardo S.
  • Verified HomeBuyer
  • February 28, 2024
  • St Johns, FL

This house exchange our life

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Eduardo!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Baijun W.
  • Verified HomeBuyer
  • February 27, 2024
  • Riverside, CA

Their services were good and satisfactory!

KB Home responded:
We're glad to hear that you're satisfied with your KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Follow up items

  • Jennifer K.
  • Verified HomeBuyer
  • February 27, 2024
  • Clovis, CA

The gentlemen fixing things after I moved in were fast and efficient

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Jennifer!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Angela

  • Bonney Leone D.
  • Verified HomeBuyer
  • February 27, 2024
  • Homeland, CA

Thank you for the wonderful experience in purchasing a new house. The overal is great and happy with the house that my family and I enjoy staying in our new house.

KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Bonney!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

they are extremely good people

  • No Name Given V.
  • Verified HomeBuyer
  • February 27, 2024
  • Clovis, CA

nice touch up clean work

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great to work with!

  • LaDawn T.
  • Verified HomeBuyer
  • February 27, 2024
  • Palmetto, FL

Everyone at KB Home from our sales rep to the maintenance guys have been great. They are very friendly and responsive. We had a short list of minor things that needed fixing when we moved in and they got right on it. All of the workers are very friendly and helpful. Our home is beautiful and energy efficient. Haven't turned the air conditioning on yet.

KB Home responded:
We're thrilled to hear that our entire team were able to provide such a positive experience for you, LaDawn!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5