KB Home Reviews in Tucson, AZ
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What Tucson Homeowners Have to Say About KB Home.
Read all 285 verified reviews from homeowners that built a new home with KB Home in the Tucson area. Tucson homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Tucson Area
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Customer Reviews
Great home for a great price!
- Andrew C.
- Verified Homebuyer
- March 13, 2020
- Vail, AZ
I would have loved to have little parks embedded throughout our neighborhood however we are a small pocket within a much larger community, and not even the larger community has those amenities. We upgraded our cabinetry and it seems to chip rather easily, which is frustrating considering we've only been in the home since the start of the year.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love my new home!
- Alison S.
- Verified Homebuyer
- March 10, 2020
- Vail, AZ
The KB team did an amazing job in helping me with my first home. They were very proactive. I loved being able to pick out the colors and style I wanted. Overall it was a great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Alan and Carl have been great on the customer service side.
- Mercedes R.
- Verified Homebuyer
- March 04, 2020
- Tucson, AZ
Alan and Carl have been great on the customer service side. We are very happy with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good house
- Bernadette G.
- Verified Homebuyer
- February 04, 2020
- Tucson, AZ
Good house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love my new house
- Kimberly L.
- Verified Homebuyer
- January 21, 2020
- Tucson, AZ
Was a good experience with all the KB representatives and I was kept up to date on every phase of the building process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Good customer service, shoddy workmanship
- Rosemary S.
- Verified Homebuyer
- January 21, 2020
- Tucson, AZ
My buying experience was excellent. Very responsive and always available to answer my many questions. After being here for almost 2 months I notice that there are a lot of things are not up to par. Window that doesn’t lock, window with a very apparent hole in the frame, paint speckles on the floor, area by front door not coated correctly correctly, cover up was attempted with paint instead of fixing it right., baseboard missing in kitchen behind refrigerator, outlets with usb plug are difficult to plug in to but was told that’s just the way they are. Basically I feel there was no attention to ...
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 5
Poor Craftsman
- Anonymous
- Verified Homebuyer
- January 16, 2020
- Marana, AZ
Beautiful location, but construction of the home is not worth the price we paid. The craftsman is of poor quality. It is has been a huge headache dealing with all the issues we found around the house. The customer service has been good to send out the different trades to get the issues addressed, but some of the issues remain. The house was built too quickly and the attention to detail was horrendous.
KB Home responded:
Hello, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –James
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
Great informative experience
- Melody J.
- Verified Homebuyer
- January 14, 2020
- Tucson, AZ
From start to finish our builders did a excellent job. All involved always kept us informed and quieted our fears. Overall this was a wonderful experience, we love our house and feel the is a great investment. The quality and workmanship is outstanding. Thanks KB for making our dreams come true!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent home and service!!!
- Joseph M.
- Verified Homebuyer
- January 14, 2020
- Tucson, AZ
They are cranking out these homes and they are selling faster than they can get them done! We love the layout, quality and service! Everyone was great to work with! Cannot thank you enough!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great staff but I have had some issues
- Anonymous
- Verified Homebuyer
- January 14, 2020
- Tucson, AZ
I have had some issues with the home but the staff has been great at repairing them quickly.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Great experience
- John D.
- Verified Homebuyer
- January 14, 2020
- Tucson, AZ
Our home purchase through KB was organized, timely and very low stress. All of the staff were wonderful from the sales person to the building staff. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home, great design, great service
- Dana S.
- Verified Homebuyer
- January 13, 2020
- Vail, AZ
Sales staff is amazing! Service after purchase is just as amazing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Lawrence J.
- Verified Homebuyer
- January 08, 2020
- Tucson, AZ
Every part of our home buying experience was professional and made simple. Great staff at Sonoran Ranch II. Thanks again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
3rd KB Home
- Eddie K.
- Verified Homebuyer
- January 08, 2020
- Marana, AZ
We enjoyed our first two KB homes so much we end going with them again.This was our third time buying a new KB home over the past 30 years. We have always been very happy with the value for our money.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my home
- Tracy B.
- Verified Homebuyer
- January 07, 2020
- Tucson, AZ
My KB home is so gorgeous! I’m completely satisfied with my purchase and the excellent service I received from everyone at KB
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home
- Stephen R.
- Verified Homebuyer
- January 07, 2020
- Tucson, AZ
Enjoying our new home. I like the energy saving appliances and lights. Also the pantry is huge!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my new home!
- Blanca S.
- Verified Homebuyer
- January 07, 2020
- Tucson, AZ
The whole process from beginning to end was an amazing experience. Absolutely love my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful experience
- Kelsey M.
- Verified Homebuyer
- December 04, 2019
- Marana, AZ
Loved the quality and service of KB.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The mortgage piece was terrible.
- Tammy G.
- Verified Homebuyer
- December 03, 2019
- Tucson, AZ
The mortgage piece was terrible. After move in , had several repairs, takes a lot of my work time. Used my electricity to build the neighbors house. The stucco walls are not flat.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
KB Home - Great quality and amazing service.
- Yesenia S.
- Verified Homebuyer
- December 03, 2019
- Marana, AZ
Great quality and amazing service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful experience!!
- Keya E.
- Verified Homebuyer
- November 19, 2019
- Tucson, AZ
Miss Elaine is the best!! She made the whole experience a positive one. Even when I would get frazzled she always knew how to keep me positive and keep moving forward. It was so much fun getting to design the house and watch it build. I would recommend KB to anyone and everyone. We looked around at several other builders before choosing KB and I’m glad we did.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The home buying process was smooth. The craftsmanship on the home seemed poor.
- Anonymous
- Verified Homebuyer
- November 12, 2019
- Tucson, AZ
The workmanship looked rushed. Lots of imperfections. Hire an inspector.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 5
Gladden farms
- Phillip P.
- Verified Homebuyer
- November 05, 2019
- Marana, AZ
Convince KB homes to lower the price when you want to upgrade from flat to eggshell it was $2300 so I opted to repaint it my self for less than $250 that would have saved me some time if they made that upgrade at a reasonable price .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great home and home buying experience
- Patrick L.
- Verified Homebuyer
- November 05, 2019
- Tucson, AZ
Great home and home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- Kathleen M.
- Verified Homebuyer
- October 29, 2019
- Tucson, AZ
We are very pleases with our new home. The only reason I didn’t give a higher grade on the workmanship is that I feel whoever laid our tile eas a city cares less. There are all kinds of steaks that won’t clean properly because The grout and cement was done either too fast or carelessly. Some streaks won’t come out and I’m still finding areas that need special attention.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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