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KB Home Reviews in Tucson, AZ

What Tucson Homeowners Have to Say About KB Home.

Read all 285 verified reviews from homeowners that built a new home with KB Home in the Tucson area. Tucson homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Tucson Area

285 Reviews in Tucson Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Tucson Area

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Customer Reviews

Disappointed

  • Stephen F.
  • Verified Homebuyer
  • January 24, 2019
  • Vail, AZ

We are still waiting for our shower floor to be fixed, our final termite inspection and I have a paint issue we would like to discuss.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

KB Home - Poor experience

  • Bryan L.
  • Verified Homebuyer
  • January 24, 2019
  • Tucson, AZ

Poor experience

KB Home responded:
Hello Bryan, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Best wishes. --Brian

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Somewhat disappointing

  • Marc T.
  • Verified Homebuyer
  • January 24, 2019
  • Marana, AZ

Home seems well build.. we have an outlet that should be half hot that is not, so we have a wall switch that does nothing. We never got a 60 day walk thru we were told we would get..

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Covers the Bases

  • Trust R.
  • Verified Homebuyer
  • January 21, 2019
  • Tucson, AZ

As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Homeowner!

  • Barbara K.
  • Verified Homebuyer
  • January 20, 2019
  • Tucson, AZ

Loving the small gated community of single story only homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love our new home.

  • Cathy C.
  • Verified Homebuyer
  • January 17, 2019
  • Tucson, AZ

Love our new home. Cassandra has been amazing with our questions, concerns and follows up by checking in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first house

  • Thomas C.
  • Verified Homebuyer
  • January 17, 2019
  • Marana, AZ

I would say the majority of our buying experience was positive. We did not enjoy the financing part much. But when we switched to a different lender we were approved to buy in just under a month. The house is beautiful and the quality of craftsmanship a d attention to detail was more than what we expected. Our sales person was Susan O she made our process as easy as can be. Tom the Superintendent explained the whole building process to us and was able to get the house built a month ahead of schedule. If we had any issues and yes there were some. But that is to be expected Tom an Henk made ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice design, well-built, easy to deal with

  • Anonymous
  • Verified Homebuyer
  • January 16, 2019
  • Tucson, AZ

Many upgrades, even construction ones like a covered patio, are offered through the design studio. They handled the process very well I thought.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent!

  • Antonio E.
  • Verified Homebuyer
  • January 08, 2019
  • Tucson, AZ

Excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experiance

  • Edward M.
  • Verified Homebuyer
  • January 07, 2019
  • Tucson, AZ

Everyone I had contact with were very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5