What Homeowners Have to Say About KB Home in Tucson

Read the 88 homeowner reviews of KB Home's new homes in the Tucson area. Tucson homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the Tucson area

star-rating

88 Reviews - 10 Communities

5 ★(62)

4 ★(15)

3 ★(7)

2 ★(3)

1 ★(1)

Quality 4.4

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Great quality and amazing service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yesenia S.
  • Marana, AZ
  • December 03, 2019

Great quality and amazing service.

star-rating Gladden farms

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Phillip P.
  • Marana, AZ
  • November 05, 2019

Convince KB homes to lower the price when you want to upgrade from flat to eggshell it was $2300 so I opted to repaint it my self for less than $250 that would have saved me some time if they made that upgrade at a reasonable price .

star-rating KB Home - Great home and home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick L.
  • Tucson, AZ
  • November 05, 2019

Great home and home buying experience

star-rating Wonderful home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marny W.
  • Marana, AZ
  • September 24, 2019

Couldn't be happier with the workmanship, the customer service (esp Henk and Tom N.), the overall experience. I am in love with my home! Highly recommended.

star-rating Excellent Home Buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas W.
  • Marana, AZ
  • September 23, 2019

Ensure you provide all documents needed promptly to loan officers justifying any balances on loans past and present. This will enable underwriting to process and approve your loan much quicker. The process may be a little stressful at the end, but rest assured as your provide all detailed information, KB will ensure that they doo all they can to get you approved. ... More

star-rating Pleased with our buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oakley L.
  • Tucson, AZ
  • September 18, 2019

Our sales contact was Lee. He was an excellent communicator who updated us on a regular basis. His depth of knowledge has been outstanding. The design studio experience was very valuable. Great information and advice from Melisa. The construction Manager Dave was excellent in follow up with us. and Ben is still helping us with Customer service. ... More

star-rating Completely Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony D.
  • Marana, AZ
  • September 18, 2019

Buying a house can be a stressful process, especially when it’s a new build. My wife and I are from San Diego. When we first decided to move to Tucson we drove the entire city looking at new build construction sites. KB, by far, had the best prices and the best customer service. They took the time to make sure that we understood the models and pricing. They didn’t look at my wife and me as just another number. Throughout the process they were accommodating with us being out of state and expecting a new baby. They delivered a quality home on schedule as promised. Not only did they deliver us a quality home as promised, but they are still there when we need them. No matter what time or what day it is, they will always respond to a text and take care of any issues. Henk and Tom have been amazing. We are completely satisfied! ... More

star-rating KB Home - Great customer service 10

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Skye D.
  • Tucson, AZ
  • September 10, 2019

Great customer service 10

star-rating Love every inch of my house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cynthia W.
  • Tucson, AZ
  • August 13, 2019

Everyone at KB was fantastic.....my house is absolutely beautiful!

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Fanny C.
  • Tucson, AZ
  • July 17, 2019

Awesome experience, with an awesome team. Desiree and Alan were awesome, informative and helpful.

star-rating Great family home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Amy A.
  • Marana, AZ
  • July 16, 2019

Smooth process in finding our home, closing and moving in. Follow ups were quick and thorough. All KB employees have been a joy to deal with. First two months have been very positive!

star-rating First Time Home Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kyndel R.
  • Marana, AZ
  • June 04, 2019

This was my first time buying a home and there was a wonderful KB person helping us every step of the way! Everyone was so understanding of our questions and went out of their way to explain processes. When everything went through, they were just as excited for us as we were. By the end, they were our family! ... More

star-rating KB Home - Great team of people to work with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yvonne C.
  • Tucson, AZ
  • May 17, 2019

Great team of people to work with

star-rating Awesome staff and very responsive!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jennifer I.
  • Tucson, AZ
  • May 02, 2019

KB Home Montaretto staff, especially Ben and Rose, has been nothing but amazing. They are very responsive to our concerns or questions.

star-rating Excellent Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael K.
  • Tucson, AZ
  • April 23, 2019

KB makes excellent homes!

star-rating KB Home - All good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lihao G.
  • Tucson, AZ
  • April 23, 2019

All good

star-rating Great experience--first time buying a brand new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cathy H.
  • Tucson, AZ
  • February 07, 2019

This was the first (and probably the only time) I have had the opportunity to purchase a brand new home. My sales person was very knowledgeable and responsive. She was able to quickly get the answer to all my questions. There were a couple of small glitches I found, but they were addressed and taken care of right away. I especially appreciated the weekly status update. I was able to go over to my home site to verify that things were the way I wanted during each phase of construction. ... More

star-rating Covers the Bases

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Trust R.
  • Tucson, AZ
  • January 21, 2019

As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all quickly and efficiently. ... More

star-rating Happy Homeowner!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barbara K.
  • Tucson, AZ
  • January 20, 2019

Loving the small gated community of single story only homes!

star-rating KB Home - Love our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cathy C.
  • Tucson, AZ
  • January 17, 2019

Love our new home. Cassandra has been amazing with our questions, concerns and follows up by checking in.

star-rating My first house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas C.
  • Marana, AZ
  • January 17, 2019

I would say the majority of our buying experience was positive. We did not enjoy the financing part much. But when we switched to a different lender we were approved to buy in just under a month. The house is beautiful and the quality of craftsmanship a d attention to detail was more than what we expected. Our sales person was Susan O she made our process as easy as can be. Tom the Superintendent explained the whole building process to us and was able to get the house built a month ahead of schedule. If we had any issues and yes there were some. But that is to be expected Tom an Henk made sure they were fixed and got them around my schedule. Henk has been a good person to work with after the house is built Tom hands over the warranty work portion to Henk who will schedule whatever job needs done. Overall this was a great experience and you will be in great hands with the KB Homes team in Gladden Farms. My wife and I hope to welcome you to the neighborhood. ... More

star-rating Nice design, well-built, easy to deal with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Tucson, AZ
  • January 16, 2019

Many upgrades, even construction ones like a covered patio, are offered through the design studio. They handled the process very well I thought.

star-rating KB Home - Excellent!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Antonio E.
  • Tucson, AZ
  • January 08, 2019

Excellent!

star-rating great experiance

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward M.
  • Tucson, AZ
  • January 07, 2019

Everyone I had contact with were very helpful.

star-rating KB Home - Our experience in purchasing our home through KB Homes was very

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joe G.
  • Tucson, AZ
  • December 22, 2020

Our experience in purchasing our home through KB Homes was very easy and smooth overall very satisfied with the outcome of our new home.