KB Home Reviews in Tucson, AZ

The services were great, everyone was very helpful make you feel comfortable. We asked a lot of questions and they had the answers. We had amazing experience thank you.

I liked that they always staid in contact with us and walked us through the hole process.

The whole KB team was so great to work with. From when I first walked into the office, the salesperson was very friendly and helpful. They were there to help me with the process of the application to getting qualified and even being excited for me in the end. Thank you all so much for all of your help!

You are in great hands with the team. They will take care of you and always respond promptly to calls and text. Any concerns that have been brought up they immediately take action.

Only problem in the Vail area is wind and the dryer vents are very noisy

From the extremely attentive salesperson and loan officer..Elaine and Phil, to the follow up and caring nature of the construction and customer care team, I couldn't be more pleased with KB Homes. I have purchased new homes in the past, and this was by far the best experience I have had all along the way. Thanks! I Love my home, and the overall value and stylish options.

Excellent customer care. Competitive builder incentives for the times.

Great, friendly staff. Respond to any and all questions promptly

Responsive to issues are handled quickly.

Great staff, helpful with any issues

KB Homes was great. From the very beginning they were very transparent with everything, costs, work that was pending, etc. We went ahead and got an inspection although it was not needed and KB Homes honored all of the work we requested from the inspection and post work as well. Their financing team was on it, they didn't skip a day in trying to get us into our new home. The best part about financing with them was better rates, deals, and guidance on a lot of programs. Keep in mind, new homes stilll have to sit so there will be minor defects here and there but nothing that that won't take care of. ... More

Everything was great. Especially Pete.

Great process in actually getting the house we wanted instead of settling for just what is offered.

They were very accommodating. They said we would be in here within four months and we were. They fixed everything that was brought to their attention and more. Everyone was very pleasant.

Response time is slow for minor repairs.

Troy, Sharlin and jackie did a great job

Yes I would like other home buyers to know please no more surveys thank you very much for your help

Moving in i had little stuff to be fixed here and there but still love the house,

Great service by all Teams!

OVERALL NO COMPLAINTS. IT WAS A PRETTY PAINLESS PROCESS.

Jerry, superintendent, Derrick, Kat (cust service) 5 stars; quick response to issues.

I appreciated all the updates and saw my house built from the ground up. I had the opportunity to design the way that I wanted inside and outside which gave more control over what my house was going to like.

Everything has been really great from all members of the team, the only real complaint I’ve had is with the hoa. Some members of the community have left their broken down cars on the side of the road and left the yards with lots of weeds despite the neighborhood not being that old. It’s a bit disappointing for how much we are paying but the overall home buying and designing has been great

Moved to Tucson in March. Discovered after months of searching new & pre-owned homes with top realtor Peter that KB offered a sound value, contemporary design, quality location for a commuter to downtown as well as to Davis-Monthan Air Force Base, competent build, and hired outstanding can-do staff (including but not limited to Elaine (who introduced me to KB) in sales, Eddie in sales, Rose in walk-through, and Jack the construction supervisor). No regrets!

We were both amazed at the professionalism and attention we received from everyone we encountered. From the buying experience to move-in to quality of the home to follow-up…all has been great.