KB Home Reviews in Tucson, AZ

Kristine in sales outstanding at all levels. She baked home made cookies as we took possession of the home. My first such experience

It was an experience, as a first time home buyer. The team is welcoming and helpful, with quick responses with weekly reports

We are grateful for our KB Home. We have a lovely house. The KB team will help you buy your dream home every step of the way.

Take look at the plans and options. Don’t be to quick in deciding on options.

I will recommend your company to my friend to buy house in the future

Working with sales staff was excellent. Working with contractor was easy and most helpful. Working with financial staff and title company frustrating.

The home buying process was easier than we expected with KB and the price point was reasonable for a new build. We love this house and the customer service is absolutely phenomenal. They are there for you even after the sale and the quality never waivers.

Everyone at KB Home was wonderful to work with. From my salesperson to the design studio to the construction supervisors to the mortgage representative, I was kept in the loop every step of the way. All of my concerns and questions were addressed quickly and thoroughly, and I was kept updated each week with emails, texts, and phone calls until completion. I am thrilled with the results. My home is beautiful and is exactly as I had hoped it would be!

Everything was great with KB homes. They send out to many reviews to do on them

I had some trepidation at first since it was a long distance transaction. Also our Sales representative left the company in the middle of our long distance build. However Christina jumped right in and took over like a champ. Jerry and Zach were also wonderful, kudos to both of them for seeing the build through to the end.

Following up with new home buyer would be nice!

all of the staff, from the top to bottom has been great

The KB Home staff really care for the home buyer as if they were themselves living in the same community and were your neighbor.

It was an interesting process, just know your house won't be perfect you will find things that will need to get fixed.

Mark was great! Answered all questions and organized the entire process. Did not care for KB Home Loan services.

Still having major issues with the home. And small issues. Calls were never returned notes were never updated or taken a very confusing process poor customer service. They would say they were going to do something but then go back on their word multiple times.

The overall experience was great. Just not much communication from the Loan portion of KB. I ended up using another lender, but I got the house I created which made me happy!

Was a great experience.

Despite any minimal issues I have with a new construction home; KB monitors any issues that I have arising and they address them immediately. Example, a wire came loose in the air conditioner that caused temps in the house to rise to 93 degrees. I called for help and a tech came within 2 hours. Also, Rose, the representative maintained communication with us the whole time.

No doubt buying a home with KB is a great experience. But not our dwelling on the first month, this was the time we noticed some flaws on the materials and workmanship. First, our countertop has a lot of chips on it but it has been addressed already they did some repairs. Second, I thought the paint in the interior was so thin it can easily be removed seemed like only one coating was apied.Third and the worst, within a month of dwelling, our a/c already broke twice! Installer got notified but their emergency service was not until 3 days after we called. Summertime! Who would like to spend their days inside their new house with 93 degrees inside? As I write this review, our a/c has not been fixed yet. I know this is a rare situation but I’m just sharing my experience. I still recommend KB because overall the experience was great. ... More

My preparation from Texas was great, I could not believe how smooth the process went. I was disappointed on the initial walk thru at the number of issues that needed to be done. But all the people I dealt with were awesome and willing to help in any way they could. It would have been nice if all the construction was complete, especially when the houses are so close together. I would have liked more choices on the flooring as I am not a big fan of carpet in the main living areas. I still have a few issues to be resolved and because of all the work still needed to be done in the area, it makes it harder to get issues resolved. I love the location of my house, it would have been even better if my back yard faced the mountains. ... More

The whole KB Home team made our dream possible as first time home buyers. Stress is part of the process but everybody from KB did a great job on making us comfortable and meeting our timeframe.

The whole process was much easier than I thought it would. Elaine, my sales person, was so awesome. Jeff, my loan processor, was always available to answer my questions and walk me through the process. Logan is incredible to work with for our aftercare. She makes getting things fixed a breeze.

Really appreciated the base price drop! Saved our bacon when our CA home value tanked!

Great sales in Cristina and super great construction manager Enrique!!! They kept me informed and were my advocate in all!