KB Home Reviews in Fresno, CA

Because here are lot of antsand roaches coming in and out

They responded to all questions in a timely manner and worked very hard to make sure that our needs were met. This team was awesome, and I am grateful that I was able to buy a KB Home.

From day one "Hello, Welcome" till "Congratulations! Your keys are ready for you!", it has been an exciting journey. We had the opportunity to pick our home location, home size, and wide options of upgrades to our desire. They were very friendly and professional and also reassure me of warranties for any imperfections. My second KB home and will Recommend to anyone!

Everything was great throughout the whole process

Staff from Kb home were very knowledgeable and helpful during this journey.

We put our names in for this house before it was built. It was awesome to see the progress of our home. Our attentive sales rep and construction team were with us every step of the way!

Over all we are pleased with our home. It’s too bad we could not have more privacy the way they build the houses. The neighbor can see into our backyard and we can see into theirs. It does not seem I concern for the builder.. Also, we may have an electrical problem and we have a brand new whirlpool dishwasher that doesn’t work. It quit working after about three or four washes. Maybe they should be a little more concerned of what brand of appliances they put into their homes.. They are sometimes a little slow on warranty repair work so I give them four out of five stars with the prior complaints I have mentioned before ... More

The KB sales team did a great job guiding us through the home buying process.

The entire process, from initial purchase to final move-in was perfect. KB home team was very helpful.

There is a lot to say but I will summarize. The construction staff are great. Attentive to fixits. The lender process was stressful due to a lack of communication and difficulty initially getting responses and requested information. The last portion of the process went well. The garage has a large crack in the floor already due to the water heater pole being initially placed in the wrong corner and the concrete poured appropriately in that wrong corner, then the heater pole was moved to the opposite corner and placed after the concrete was already poured, so now there is a crack. Other than that, the construction staff has repaired anything necessary, T he builder offered a survey at the end of the process, saying if I rated them with all 10s, the would include an incentive where the construction staff did a small home improvement such as install ceiling fans or paint an accent wall. To me it seemed more like a bribe. They did not get all 10s from me. Also, the construction superintendent is apparently a 23-year-old according to the office staff, of whom they are all proud due to his huge success at his young age. He drove his extremely loud red Dodge Charger down the residential street at a high rate of speed, then screeched his tires as he drove recklessly onto the main road. He did this more than once and after residents had already moved in. Very immature and unprofessional, and a terrible image for the company. I've been in the house for a little over a month now and everything seems to be well-insulated and put together after the little repairs were done. No complaints so far with the quality of the house or any of the appliances. ... More

Everyone who made our home buying experience was great. From sales to loan office and customer service and the supers, nothing but great things to say. Everything was done timely and with great customer service.

Fast & easy transactions with her, friendly & accommodating

Very pleasant experience starting from initial Sales rep tour of the homes to choosing right home. Very happy with the final outcome and closing the home.

We love the house & any issues that have come up have been taken care of very quickly & thoroughly. Mike & Armando have been great to work with.

Helpful staff very nice

Great experience and was able to get me into a home very quickly

The experience was good but not great. The sales rep Petra was really responsive and was answering questions great until the sale was finalizing. Toward the closing of the property, only information given was delays after delays with no explanation. Had to get construction supervisor involved to get information that was supposedly passed on to the rep. On closing day, sales rep was no where to be found and we had to ask another rep for a sign and take our own picture. It’s been almost 2 months since closing and not a single follow up other than automated emails. For a huge multi million builder, please do better in the sales department and have people who actually care about people. ... More

It was a roller coaster ride of back and forth but in a good way!! Overall experience with the team was great. Thanks to the whole team for making the experience wonderful.

First time buying a home is an experience for me. KB Home walk me through the process and help answer questions I have. Overall, I’m proud to be a KB Homeowner.

The process was easy and the staff was great. Lots of options to pick from.

STAY AWAY WHILE YOU CAN. DOWNSTAIR RESTROOM IS FLAWED.....44 DEGREES DURING THE WINTER? KB BLAMES THIS ON THE BUYER FOR SELECTING TILES..BECAUSE THAT IS WHAT MAKES IT COLD.

The team that helped purchase the home were supportive, and when small issues came up they problem solved and made sure I felt supported and things were going to be ok.

Loans are expensive compared to other new home builder loan options. Loan agents are not responsive

Great customer service and fast response times.

The gentlemen fixing things after I moved in were fast and efficient