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KB Home Reviews in Fresno, CA

What Fresno Homeowners Have to Say About KB Home.

Read all 177 verified reviews from homeowners that built a new home with KB Home in the Fresno area. Fresno homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Fresno Area

177 Reviews in Fresno Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

KB Home in Fresno Area

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Customer Reviews

Robbed me of the joy in buying my first home

  • Keith P.
  • Verified HomeBuyer
  • September 07, 2021
  • Fresno, CA

The entire experience was/is horrible. From the start a salesperson giving wrong information about home options & solar programs, sales/customer service people not showing up to home walk through appointments, to multiple building delays. After a 11 month wait l moved in & it took five weeks to gain access to my mailbox. Not to mention, after two appraisals the house still came in almost $30k under the purchase price. Highly recommend using another builder.

KB Home responded:
Hi Keith, I’m sorry that you are disappointed with your experience. We would love to have somebody contact you regarding these and any additional concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Too bad too late

  • Chetan S.
  • Verified HomeBuyer
  • January 26, 2021
  • Fresno, CA

Too bad too late

KB Home responded:
Hi Chetan, We're very sorry for any frustration. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1