The entire experience was/is horrible. From the start a salesperson giving wrong information about home options & solar programs, sales/customer service people not showing up to home walk through appointments, to multiple building delays. After a 11 month wait l moved in & it took five weeks to gain access to my mailbox. Not to mention, after two appraisals the house still came in almost $30k under the purchase price. Highly recommend using another builder.

KB Home responded:
Hi Keith, I’m sorry that you are disappointed with your experience. We would love to have somebody contact you regarding these and any additional concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1

Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Too bad too late

Chetan S.
Verified HomeBuyer
January 26, 2021
Fresno, CA

Too bad too late

KB Home responded:
Hi Chetan, We're very sorry for any frustration. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Display

KB Home Reviews in Fresno, CA

What Fresno Homeowners Have to Say About KB Home.

KB Home

Customer Reviews

Robbed me of the joy in buying my first home

KB Home - Too bad too late