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KB Home Reviews in Fresno, CA

What Fresno Homeowners Have to Say About KB Home.

Read all 207 verified reviews from homeowners that built a new home with KB Home in the Fresno area. Fresno homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Fresno Area

207 Reviews in Fresno Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Responsiveness 4.3

KB Home in Fresno Area

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Customer Reviews

Great Company, but too many moving parts...

  • Marcus M.
  • Verified HomeBuyer
  • August 27, 2019
  • Fresno, CA

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

KB Home responded:
Hi Marcus Anthony, thank you for this feedback on your experience. Please let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good price homes.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2019
  • Fresno, CA

Good price homes.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New home buyer

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Fresno, CA

On your final walk through make sure everything works. So, there is no hassle for any maintenance issue.

KB Home responded:
Hello, we are sorry for any frustration. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

KB Home - Love my new home!

  • Ellie L.
  • Verified HomeBuyer
  • July 19, 2019
  • Fresno, CA

Love my new home!!! Big and spacious!! Would recommend to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Triple check ever step of the process!

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2019
  • Fresno, CA

Triple check ever step of the process!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bitter! Sweet!

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2019
  • Fresno, CA

The house is up to our standards. It's perfect for our family. We love it. However, sales person who was "helping" us was deceiving in what she said we would get in incentives. Read the fine print...Don't take any employees word as truth unless it's in writing. Made our first time home buying experience bitter sweet. We went through a lot to get our house, but since we moved in, It has been good. It helped that our lender was outside of KB or we would have not bough our house. Hope others experience is much better than ours was. The house is absolutely great thought!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Sales agent made the home buying experience so much easier.

  • Felipa R.
  • Verified HomeBuyer
  • January 12, 2019
  • Fresno, CA

Sales agent made the home buying experience so much easier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5