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KB Home Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About KB Home.

Read all 189 verified reviews from homeowners that built a new home with KB Home in the Los Angeles area. Los Angeles homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Los Angeles Area

189 Reviews in Los Angeles Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.2

KB Home in Los Angeles Area

View Homes

Customer Reviews

Process

  • En C.
  • Verified HomeBuyer
  • January 27, 2024
  • Valencia, CA

The entire purchasing process from the beginning to the end went very smoothly. And they provided relevant services along the way, from loans to escrow closing. And they were excellent in following up at each step of the process. In addition, the house design looks good and modern.

KB Home responded:
We're thrilled to hear that you had a smooth, enjoyable experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner Valencia

  • Christian W.
  • Verified HomeBuyer
  • December 26, 2023
  • Valencia, CA

The entire process went fantastic. The following people were incredible: Julie, David, Sonny, Dennis, and Cindy. I would highly recommend buying a home from KB homes.

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Christian! We're so glad to hear that all of these team members were able to make your journey so fantastic.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes was a worthwhile and positive experience

  • Richard W.
  • Verified HomeBuyer
  • October 27, 2023
  • San Pedro, CA

While I purchased a model home, and so did not complete the process with KB Homes studio, Aubrey and Danielle on the sales side and Ben and George on the support side post-purchase, have all been fantastic. The build quality is five-star and so is the responsiveness of the KB Homes support staff. Highly recommended.

KB Home responded:
We're glad to hear that you had a fantastic experience, Richard! Aubrey, Danielle, Ben, George, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome buying experience

  • Sarah J.
  • Verified HomeBuyer
  • October 03, 2023
  • San Pedro, CA

I had a great experience throughout the buying process, starting with meeting Girlie in the sales office. She was patient and kind, and made sure every hurdle that came up was taken care of. After move in, when we needed a minor issues fixed, Ben and George were very responsive and took care of concerns quickly

KB Home responded:
Congratulations on your new home, Sarah! We're glad to hear that you had a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent of Construction

  • Richard B.
  • Verified HomeBuyer
  • September 13, 2023
  • Valencia, CA

The superintendent made walkthrough appointments, followed up, left his phone number for immediate help if needed. A perfect experience, totally recommend KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great would recommend

  • Gloria H.
  • Verified HomeBuyer
  • July 21, 2023
  • Torrance, CA

Would recommend . Great quality for great price !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Experience from start to close and beyond

  • Scott H.
  • Verified HomeBuyer
  • May 09, 2023
  • Valencia, CA

Latanya, Chris, Sonja and entire team at KB was amazing during the entire home buying experience. The team continues to bring outstanding customer service during our first months of ownership. I am a branch manager of Coldwell Banker Sherman Oaks and Studio managing close to 300 RE agents and clients And have been a RE profesionall for many years. The KB team continues to impress me and my family! I am so grateful and lucky to own one of these truly beautiful and well designed homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Happy and Satisfied Home Buyer

  • Praveen T.
  • Verified HomeBuyer
  • April 20, 2023
  • Valencia, CA

As a first time homebuyer - the whole process with KB homes - Sage Valencia has been a hassle free and an excellent experience. Right from the very beginning of home sale and building process sales, finance and construction teams have been guiding us at every-stage. We were able to negotiate a deal and book our home in one of the initial phases just in a matter of a week without needing a buyer agent. Daniel has been of great help so has been the whole team - from finance to construction. It has been a wonderful journey with KB for us!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rolanda, LaTanya, and Tito are the best!

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2023
  • Valencia, CA

I love KB Home because of their employees Rolanda, LaTanya, and Tito. They are so kind and helpful. They made the home buying experience so fun! They respond so quickly. They always make sure everything with our house is okay. And most importantly, that make us feel at home.

KB Home responded:
We appreciate you sharing these kind words with Rolanda, LaTanya, Tito, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice experience in buying house

  • Qingcai Y.
  • Verified HomeBuyer
  • March 28, 2023
  • Arcadia, CA

wonderful design, good quality, and well provided service

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Qingcai! We're glad to hear that you had a great time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team! Great experience!

  • Michelle J.
  • Verified HomeBuyer
  • January 11, 2023
  • Santa Clarita, CA

I can't stress enough how happy I am with my experience. The team from Betsy, to Andrew, to Christian to Jose were all super helpful. 2 months after the close of my escrow they continue to check up on me, amazing customer service.

KB Home responded:
Thank you so much for sharing these kind words, Michelle! We're thrilled to hear that Betsy, Andrew, Christian, Jose, and the rest of our team were able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lots of support

  • Brett D.
  • Verified HomeBuyer
  • January 11, 2023
  • Inglewood, CA

Larry was very helpful and gave us lots of information as we got started and George has been super helpful as we get settled in.

KB Home responded:
We're glad to hear that Larry, George, and the rest of our team were able to provide an enjoyable experience for you, Brett!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommended

  • Erik M.
  • Verified HomeBuyer
  • January 11, 2023
  • Inglewood, CA

I had the best home buying experience with KB. Vanessa the sales rep, David in design, Larry the supervisor and Jerry his right hand were all incredibly professional, knowledgeable and helpful throughout. I’d buy with KB again and recommend them highly to my friends and family. Thank you so much for making my dream come true!

KB Home responded:
We're thrilled to hear that you had a fantastic home-buying experience, Erik! Our entire team was thrilled to help you find your dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team overall

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2022
  • Torrance, CA

We have received great service from Jenee and Jennifer at sales, Jay at loan processing and Alex at construction throughout the buying process. Even after moving in, they are all available to answer any question and made the process easy. Thank you all very much.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales/Construction/Escrow/Customer Service - All Superb!!

  • Henry W.
  • Verified HomeBuyer
  • August 16, 2022
  • Valencia, CA

From sales and throughout the entire experience, I have had one of the best buying experiences with KB and their team of professionals. I was well informed from beginning to end and there hasn't been any significant issues with the construction.. This has been my first new home purchase and I look forward to perhaps more KB future opportunities...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Jose (Superintendent) from Construction answer all my questions

  • Jaybee S.
  • Verified HomeBuyer
  • July 27, 2022
  • Valencia, CA

Jose (Superintendent) from Construction answer all my questions and accommodate me at all times. Very knowledgeable and professional. Overall, I highly recommend KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home and all the people we worked with to help make this possible

  • Lauren O.
  • Verified HomeBuyer
  • July 12, 2022
  • Inglewood, CA

Overall the workmanship of the home is top notch The tile floors are truly awesome, as are the cabinets, vinyl plank flooring, etc. The contractors are practically superhuman, talented, responsive and compassionate but spread way too thin! KB would be wise to hire more with the frenetic pace of building.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Happy with KB homes.

  • Pucharee C.
  • Verified HomeBuyer
  • July 05, 2022
  • Valencia, CA

Happy with KB homes. Quality of homes being built now have been improved matching those builders at the top level may be even higher. Pricing is more affordable which also included those necessary upgrades. Customer service is fast and effective compare with other builders in the same community. For future investment in housing I would look and recommend KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stonefield

  • Marissa M.
  • Verified HomeBuyer
  • June 14, 2022
  • Gardena, CA

Great service. I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great and staff friendly service and responsive.

  • Eden D.
  • Verified HomeBuyer
  • April 19, 2022
  • Santa Clarita, CA

Great and staff friendly service and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The KB team makes the home buying experience very comfortable,

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Santa Clarita, CA

The KB team makes the home buying experience very comfortable, especially as a first time home buyer. We had a lot of anxiety going into the buying process, especially in today's market. The KB team provided us with the information for all our questions. They were great partners to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Katrina and Becky

  • Jennifer R.
  • Verified HomeBuyer
  • March 04, 2022
  • Santa Clarita, CA

It was such an amazing experience and a blessing to have Katrina and the team there . Everyone made the experience an unforgettable one and I will forever be greatful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - They continue to work with us after our move in to address small

  • Kelley M.
  • Verified HomeBuyer
  • March 02, 2022
  • Inglewood, CA

They continue to work with us after our move in to address small things, such as touch up paint after movers knocked the walls; answer questions, etc.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism and attentiveness

  • Deji S.
  • Verified HomeBuyer
  • January 04, 2022
  • Santa Clarita, CA

Great customer service and quick response time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone was responsive and helpful in the home buying process.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Gardena, CA

Everyone was responsive and helpful in the home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5