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KB Home Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About KB Home.

Read all 251 verified reviews from homeowners that built a new home with KB Home in the Los Angeles area. Los Angeles homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Los Angeles Area

251 Reviews in Los Angeles Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

KB Home in Los Angeles Area

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Customer Reviews

6 windows leaking badly brand new Townhome

  • Dale M.
  • Verified HomeBuyer
  • January 16, 2019
  • Downey, CA

Very sad and upset that we failed to read all the poor reviews about KB home, the problem seems to be that they used super cheap material and cheap vendors and kick passing the buck to someone else. We have 6 windows that are failing out of 14 windows, that's almost 50% that's 43% of our windows are leaking and leaking badly at that. One room already had drywall cut out and replaced due to the leaky windows. Before you buy KB let me tell you about Green World Windows, You really need to search Green World Windows, you will be shocked about how bad their quality is. Then to make matters worst, ...

KB Home responded:
Hello, Dale, we are sorry for your frustration and would like to help. Please e-mail CustomerRelations@kbhome.com, and we will put you in touch with a KB Home division manager to assist with this matter. --Lynn

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1