What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 294 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

star-rating

294 Reviews - 23 Communities

5 ★(232)

4 ★(35)

3 ★(13)

2 ★(9)

1 ★(5)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

star-rating KB Homes sweet Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Don P.
  • Menifee, CA
  • November 24, 2020

KB Home Builders are the best. Their team of professionals- from Sales Agent, The Studio Design, Loan Officers & the Superintendent who watches our home building are thorough and right on time. They took us hand by hand from purchasing, seeing an empty dirt lot to a very sophisticated and very functional high tech home. They are built sound and well and are so concern about every aspect of our home journey, that it felt like I was home with family who cares about us. ... More

star-rating KB Home - Overall a great buying experience from everyone involved.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Winchester, CA
  • November 21, 2020

Overall a great buying experience from everyone involved.

star-rating KB Home - From the very beginning when dealing with the sales rep Lizette

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel G.
  • Corona, CA
  • November 17, 2020

From the very beginning when dealing with the sales rep Lizette my experience was fantastic. She was excellent when it came to dealing with my realtor. Lizette answered the phone anytime I called with questions. She keep us up to date with everything that was going on with our home. Till this day she continues to call and follow up. The foreman in charge (Ricky) is an amazing dude. Any questions I had he was there with a quick response. Anything I needed touched up or fixed he was on top of it! I also can’t forget about Jean! His customer service is the best I’ve dealt with. Whenever he is around the neighborhood he swings by and makes sure we are satisfied with our home. ... More

star-rating KB Home - Very positive buying experience from start to finish.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Murrieta, CA
  • November 05, 2020

Very positive buying experience from start to finish.

star-rating Customer Service by everyone we worked with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward C.
  • Menifee, CA
  • November 05, 2020

we have purchased several new homes and KB Homes above all of the rest was superior in everything they did from sales to the finished product.

star-rating KB Home - Our purchase experience with KB was exceptional.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Allen J.
  • Winchester, CA
  • November 05, 2020

Our purchase experience with KB was exceptional. They build a quality home, we had very few “to do” items after we closed and KB responded and quickly fixed those when we contacted them. We had a very quick escrow and our sales person was in constant contact the whole time. ... More

star-rating KB Home - Great team with great communication!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jonathan S.
  • Moreno Valley, CA
  • November 03, 2020

Great team with great communication!! Highly recommended!!!

star-rating Great customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ivan C.
  • Winchester, CA
  • October 28, 2020

The best experience, professional, responsible and great customer service. The go the extra mile for you as a customer. Builder works with you.

star-rating My mortgage loan officer-Dan was great and easy to work with!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephanie P.
  • Riverside, CA
  • October 28, 2020

My mortgage loan officer Dan was amazing and very easy to work with!

star-rating KB Home - always available to answer any question about the house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Riverside, CA
  • October 28, 2020

always available to answer any question about the house.

star-rating KB Home - We had a great experience buying a KB home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Moreno Valley, CA
  • October 28, 2020

We had a great experience buying a KB home.

star-rating KB Home - Tonya was incredible.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Elizabeth T.
  • Riverside, CA
  • October 28, 2020

Tonya was incredible. Jeff was incredibly helpful as well.

star-rating Above expectations!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeremy C.
  • Winchester, CA
  • September 23, 2020

KB Homes facilitated my first home buying experience with ease and reassurance.

star-rating Buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Melissa L.
  • Riverside, CA
  • September 17, 2020

Any issues that arises David Superindent response right away. Great customer service.

star-rating Home review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Miguel J.
  • Menifee, CA
  • September 10, 2020

My wife and I had originally planned on buying in the Westpark community but were never given a build date even though we were guaranteed a home by July. Once we were referred to the pepper tree community the customer service we received was a huge difference from that of westpark. Jody and Steve have been amazing through out the transfer process and attentive to all our needs. ... More

star-rating KB Home - Love our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Esgar G.
  • Riverside, CA
  • September 10, 2020

Love our new home. Thank you kb

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Russell B.
  • Winchester, CA
  • September 08, 2020

I have had a wonderful experience from everyone at KB Homes. From the sales staff, loan department, and contractors, I have had a great experience across the board. The staff has been very proactive in contacting me, and any issues have been resolved quickly. ... More

star-rating KB is doing great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Riverside, CA
  • September 06, 2020

KB makes the home-buying process easy. Everything was explained clearly and we were taken through the process with a expert all of the way.

star-rating Outstanding Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcus G.
  • Menifee, CA
  • September 02, 2020

Every representative from KB was great and provided me excellent service. Jodi (Sales) Steve ( Managment) Jody ( Maintenance ) all exceeded my expectations. They all made my home buying experience a little less stressful thanks again to the KB team.

star-rating KB Home - Thank you

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos V.
  • Perris, CA
  • September 01, 2020

Thank you

star-rating Best service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan A.
  • Riverside, CA
  • September 01, 2020

What a customer service

star-rating We love our new KB Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gina M.
  • Riverside, CA
  • August 31, 2020

A truly memorable experience, from the first step to the last. We loved watching our home being built!

star-rating Completely Satisfied Homebuyer!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Taka W.
  • Riverside, CA
  • August 13, 2020

Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in. ... More

star-rating Home at last!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kiran S.
  • Ontario, CA
  • August 05, 2020

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last. ... More

star-rating Excellent Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tingting L.
  • Chino, CA
  • July 21, 2020

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.