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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1162 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1162 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

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Customer Reviews

KB Home - We love our new home in Beaumont California.

  • Michael C.
  • Verified HomeBuyer
  • January 19, 2019
  • Beaumont, CA

We love our new home in Beaumont California. Be home as dunny great job at responding to any of our needs for repairs in a timely manner and done the repairs to our satisfaction completely.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Just a great experience overall

  • Ryan S.
  • Verified HomeBuyer
  • January 17, 2019
  • Winchester, CA

We watched our house be built from the start... everyone was so nice! From the sales office, design center, construction workers and now the customer service rep! Everyone answered our questions quick and with total understanding! It has been a great fun experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the new home personalizes built.

  • Chantha P.
  • Verified HomeBuyer
  • January 09, 2019
  • Riverside, CA

I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied!

  • Daniel H.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy HomeOwners

  • Rubye R.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

I must say that we were completely happy with our new KB home and how professional the KB team has been. Tonya was exceptional throughout the entire process. We're new KB owners because of her and we appreciate her help and reassurance. You rock Tonya! I highly recommend KB homes to any potential home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great craftsmanship.

  • Lance H.
  • Verified HomeBuyer
  • December 28, 2018
  • Riverside, CA

Great craftsmanship. The proofs in the details. Corner walls calked through out. Modern and efficient building materials like exterior insulated walls and radiant barrier throughout the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent correspondence with workers and all associated personnel

  • Yvonne M.
  • Verified HomeBuyer
  • December 28, 2018
  • Beaumont, CA

Everyone very efficient in their job and/ or positions....

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very satisfied with purchase.

  • Leanora D.
  • Verified HomeBuyer
  • December 27, 2018
  • Menifee, CA

Very happy with our lot location, size and city location. Very quiet at night. Love my floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience.

  • Gabrielle A.
  • Verified HomeBuyer
  • April 29, 2026
  • Chino, CA

Our hime buying experience with KB Homes is very smooth and stress free. We were able to purchase our first home with the help of our amazing KB Homes sales agent Ben R. and KB Homes Loans agent John F. They provided excellent service and they made home buying easy and stress free for us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Jesse R.
  • Verified HomeBuyer
  • April 09, 2026
  • San Jacinto, CA

I want to send a shout out to Hope and Heather for assisting me and helping me accomplish my goal. They were 110% supportive always took my phone calls and coached me with really good advice for the first time. I actually felt like somebody was on my team and it feels really good when you’re going through the process of purchasing a home thank you Heather and Hope, you guys are amazing. I couldn’t have done it without you guys.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Rhonda

  • Kevin N.
  • Verified HomeBuyer
  • February 03, 2026
  • Homeland, CA

Best experience with representative Rhonda.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The people are great

  • Douglas A.
  • Verified HomeBuyer
  • January 24, 2026
  • Chino, CA

The people working for KB are great. The Sales team was amazing and always kept us informed. After move in the Customer Service team was great addressing issues in a timely manner.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Great Customer Service After Move In

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2025
  • Ontario, CA

Rick is very responsive and takes care of the issues promptly we find after we moved in less than two months ago

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Great Workers

  • Eric S.
  • Verified HomeBuyer
  • September 24, 2025
  • Moreno Valley, CA

Carlos of KB was an amazing point person for everything related to the home. He was able to talk phone calls of questions and concerns in a positive manner and always got the issue resolved timely. The experience with him leading the way for KB was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Working with excellence

  • Yvette B.
  • Verified HomeBuyer
  • September 12, 2025
  • Lake Elsinore, CA

Working with KB Homes team is a full service builder from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Hany B.
  • Verified HomeBuyer
  • May 14, 2025
  • Riverside, CA

Thank you for having an amazing team. Team made us feel we are home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Easy to work with

  • Josephine B.
  • Verified HomeBuyer
  • May 07, 2025
  • Menifee, CA

Sorry forgot her name but easy to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New Haven

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Ontario, CA

We moved in to our new condominium recently and it has been a warmth of solace which KB home has provided. Our minor concerns have been addressed structurally speaking, and grateful for the extra attention rendered to make it worthwhile living. Thank you KB for the beautiful experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2025
  • Chino, CA

Overall my experience was great. There was a few hiccups along the way, but the sale and loan processing team went out of their way to make you feeling at ease.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Christian Z.
  • Verified HomeBuyer
  • December 21, 2024
  • Homeland, CA

The overall experience was good.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Experience

  • Reginald W.
  • Verified HomeBuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Good experience, loving our new home

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2024
  • Nuevo, CA

The process went smoothly, and everything since we moved in has been working well.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Daniel

  • Brandon N.
  • Verified HomeBuyer
  • October 21, 2024
  • Lake Elsinore, CA

Daniel made this experience GREAT!

KB Home responded:
Thank you for taking the time to share these kind words with Daniel and the rest of our team, Brandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Not happy about my solar panels

  • Javier O.
  • Verified HomeBuyer
  • October 08, 2024
  • Homeland, CA

Everything was smooth sailing on buying the house processing so I like to thank Hope and Tracy. Especially my man realtor John. But what i hate about this is my solar panels haven't activated for atleast 2 months and still going on. They also file bankruptcy and i am more bummed out so I'm not sure what's gonna happen

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

there is nothing i wish to add now

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2024
  • Wildomar, CA

there is nothing i wish to add now

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5