KB Home Reviews in Riverside San Bernardino, CA

This is my first home and it was a great experience working with KB homes.

Very nice from the start to finish. It’s been a great experience. I highly recommend buying from KB Home.

Nice house

I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!

We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location

I am very satisfied

Justin was awesome! Always available and goes over and beyond the call of duty

I think that no other builder can beat KB in terms of price, value, and customer service. I do admit that the quality of materials and craftsmanship can be rough, crude, or careless depending on your luck, but KB's quick response and accountability makes up for it. And the competitive house prices also make up for it. I've been fortunate to work with some great people from the sales, to home design, to construction foreman. These people really live up to fulfilling the KB name. The only complaint I have is the high price of the options to add to the house. But overall, I'm very satisfied with the house. It's beautiful, modern, and well-insulated in terms of sound. ... More

craftsmanship

Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest.

Great price, quite, and safe community. Only issue is contacting KB for work orders can be a bit difficult, but it's understandable with the amount of work going on within the community.

We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes.

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

KB names go long way. Great home buying and customer service from Jane and Joseph.

Looks like my home was just built fast and easy because you can tell on the smaller details

Very responsive to questions and inquiries and some issues

It may not be the best quality of work and materials, the loan process was great!

Great customer services but the material they use to build is not great. Finished are bad, no detail on finishing the job especially when they use local suppliers they used knockoffs materials. for examples, the granite they use on my island was cracked and glued and what they claimed it ( the supplier) fissures. Well I m sorry, that is not fissure that is cracked and glued granite. So the site manager should check on the projects when it’s done and not signed off until you actually see the material. Other than that, customer service is great

Our house is very nice and we are satisfied overall, but quality of some of the base options for the home are ridiculously cheap and undesirable as compared to KB Homes' competitors. Options are over priced. The actual build materials leave something to be desired as they tend to feel flimsy and low quality. I am basing my opinion on a comparison to Lennar. The only reason we chose KB over lennar is because the lot sizes in our new community met our needs better than those in Lennars new communities like over at Shadow Rock.

The process of purchasing the house made it easier with the help of rom Kelly Hasawy to Diana Vargas. I understand due to Covid19 everything was on hold and late but with the reassurance, everything made it possible.

The experience was good but the quality and materials can get better, I feel like kB used cheap materials just to put the house together.

Great homes, the only complaint I have are the closet door are flimsy and fall off track just by opening the door. Cabinet doors are flimsy as well one of the cabinet doors in restroom fell off completely.

Both my sales person Mark and my customer service guy Justin have been fantastic they have been responsive to our requests and always willing to help answer our questions and find solutions. Their customer focused attitude is a rare thing now a days, it was those two guys that made this experience pleasurable.

Do a more thorough final walk through.

We love kb homes! And our sales rep! We just have problems with the construction manager since he had promised that he would get our sliding door fixed before moving in, but 2 months later it’s not fixed yet. But overall great! My sales rep Was amazing! She helped up with the house buying process since it was our first home!