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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1182 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1182 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Excellent experience.

  • Brian C.
  • Verified HomeBuyer
  • June 09, 2020
  • Perris, CA

The Superintendent sent specialist teams out to fix a couple of minor issues we noted during the final walkthrough. A stripped screw in a drawer, some MINOR paint issues, and some imperfections on the flooring. All were fixed. All issues were MINOR. Great home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You guys fought for me to get this be a tiful home

  • patrick M.
  • Verified HomeBuyer
  • June 04, 2020
  • Riverside, CA

Nice place..d aniel your salesman was exceptional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Totally Satisfied

  • Theodore J.
  • Verified HomeBuyer
  • June 02, 2020
  • Riverside, CA

We have purchased 3 houses, including this one. This was by far the best experience we have had with a builder. The entire process was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Incommunicado

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2020
  • Ontario, CA

Stipulate your issues from the start and demand contact at least once a week for updates. Do not stand for getting bullied for using your own lender. I recommend Rocket mortgage. After your deposit with KB, you have 30 days to back out, threaten them that there are other builders waiting for your business.

KB Home responded:
Hello, I’m very sorry for any frustration. We would love to have somebody contact you regarding these concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 3

Good overall

  • Andrew V.
  • Verified HomeBuyer
  • May 25, 2020
  • Fontana, CA

Some things you could tell were rushed and I don't think there should of been so many things that didn't work when I moved in but they were fixed quickly and all the staff has been nice.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Construction crew was awesome.

  • Christopher O.
  • Verified HomeBuyer
  • May 19, 2020
  • Riverside, CA

Construction crew was awesome. Sales staff and loan group was less responsive. Once moved in, we have noticed a lot of small issues that seem to be from rushed work.

KB Home responded:
Hello Christopher, thank you for your feedback. We are sorry for any frustration if you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –James

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

great customer service

  • Donald D.
  • Verified HomeBuyer
  • May 12, 2020
  • Moreno Valley, CA

Have had a great experience with KB homes. They are very customer friendly and willing to make everything right for the purchaser.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Neighborhood is amazing and home is okay, much better now due

  • Bryan G.
  • Verified HomeBuyer
  • May 12, 2020
  • Ontario, CA

Neighborhood is amazing and home is okay, much better now due to our upgrades. Due to Covid 19 we have several issues in our home that have gone unfixed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

KB Home - There are little things here and there that needs to be fixed.

  • Zabi M.
  • Verified HomeBuyer
  • May 11, 2020
  • Murrieta, CA

There are little things here and there that needs to be fixed. The Garage door is loose, some of the plugs are loose the bedroom doors have pints all over it and chips, also pint on tiles that we tried to take it off and it’s noticeable. Nails on carpets my little one got poke couple times.

KB Home responded:
Hi, Zabi, thank you for your feedback. If you have not already contacted Customer Care regarding the issues you mention, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Great Customer Service

  • Anonymous
  • Verified HomeBuyer
  • May 07, 2020
  • Chino, CA

KB was great at responding to concerns and inquiries. The work was a bit sloppy. We noticed some minor details that were not painted or done properly.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Very nice service!

  • Chengping L.
  • Verified HomeBuyer
  • April 28, 2020
  • Chino, CA

Very nice service!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and painless experience

  • Noel C.
  • Verified HomeBuyer
  • April 23, 2020
  • Perris, CA

Great experience from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good price

  • Alice L.
  • Verified HomeBuyer
  • April 23, 2020
  • Chino, CA

Good price

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Helpful staff.

  • Paul B.
  • Verified HomeBuyer
  • April 21, 2020
  • Perris, CA

The staff is friendly and professional. We were notified on the progress of our home step by step. After moving in the staff has called to ask if we were comfortable in our home and if there were any touch ups needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forever Home

  • Courtney L.
  • Verified HomeBuyer
  • April 21, 2020
  • Riverside, CA

We are so grateful that KB gave us our dream home that our family can grow in and never have to move again. Grateful for the people like Jeff and Junior who went above and beyond to make us fill included with every step of the build and move in process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Sara in sales is very knowledgeable.

  • Dolores E.
  • Verified HomeBuyer
  • April 21, 2020
  • Menifee, CA

Sara in sales is very knowledgeable. I don’t remember Steve’s title but he also is very knowledgeable in answering my questions about my house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home purchase

  • Edward G.
  • Verified HomeBuyer
  • April 21, 2020
  • Corona, CA

Home buying at KB Home's was easy going and the people where vary knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The best home buying experience ever.

  • Edelwina L.
  • Verified HomeBuyer
  • April 21, 2020
  • Victorville, CA

The best home buying experience ever. All my concerns were address before moving in. I love my new KB home. It's a dream come true.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New hone

  • Mystique S.
  • Verified HomeBuyer
  • April 21, 2020
  • Fontana, CA

Love my new home great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people to help you with your home

  • Jose R.
  • Verified HomeBuyer
  • April 21, 2020
  • Riverside, CA

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great people and great value

  • Richard P.
  • Verified HomeBuyer
  • April 21, 2020
  • Riverside, CA

The sales staff, lending staff and crew are wonderful people and we were pleased to work with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Awesome experience from beginning to end

  • Celia A.
  • Verified HomeBuyer
  • April 21, 2020
  • Moreno Valley, CA

Awesome experience from beginning to end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job!

  • Markus T.
  • Verified HomeBuyer
  • April 21, 2020
  • Corona, CA

Garage broke, they come the next day and fixed quickly. Amazing work!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Dream house

  • Hao J.
  • Verified HomeBuyer
  • April 19, 2020
  • Ontario, CA

Dream house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - great experience with everyone on the KB team.

  • Mark A.
  • Verified HomeBuyer
  • April 17, 2020
  • Ontario, CA

great experience with everyone on the KB team. always followed up and answered all questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5