KB Home Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1170 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Riverside-San Bernardino Area
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Customer Reviews
Love my new home
- Paula M.
- Verified HomeBuyer
- July 30, 2019
- Moreno Valley, CA
Easy to work with, professional and interest in getting you what you want.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great neighborhood. Beautiful home
- Richard B.
- Verified HomeBuyer
- July 30, 2019
- Riverside, CA
We bought our home because we loved the model homes and really loved the huge backyard space. We are very happy with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
kb review
- Anonymous
- Verified HomeBuyer
- July 27, 2019
- Riverside, CA
Nice house
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent Service!
- Anonymous
- Verified HomeBuyer
- July 23, 2019
- Menifee, CA
I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience overall
- Anonymous
- Verified HomeBuyer
- July 23, 2019
- Loma Linda, CA
Everyone has been very helpful and responsive. Great people here
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
met their goals but quick and not too many bonus as all upgrades
- Raymond T.
- Verified HomeBuyer
- July 16, 2019
- Winchester, CA
We bought another new home and their customer service wasnt nearly as good as KB but their home was built better. wasnt all upgrades. Disappointed in landscape although i know some of it is controlled by the area and water shortage but more trees and color would be nice especially with a corner lot and premium lot
KB Home responded:
Hi Raymond, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – Brian
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Poor on closing the title!! Especially Alana when closing the escrow!
- Ronaldo B.
- Verified HomeBuyer
- July 16, 2019
- Winchester, CA
Your customer service representatives is not very active on following up on the issue on the house discrepancy safety discrepancy !!example thermostat programming (?i have to learned it on my own!! Same issue on the outside light programming!! He is not very responsive !!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Coming Home
- Fred D.
- Verified HomeBuyer
- July 14, 2019
- Moreno Valley, CA
Great Team at Daybreak
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Happy
- Jose L.
- Verified HomeBuyer
- July 12, 2019
- Moreno Valley, CA
The entire team has been very attentive and on top of us being happy with everything!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We are very happy that we choose a KB home.
- Jesus G.
- Verified HomeBuyer
- July 11, 2019
- Chino, CA
We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Customer service
- Queenie Y.
- Verified HomeBuyer
- July 10, 2019
- Ontario, CA
Very good and responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a happy homeowner
- Jerome D.
- Verified HomeBuyer
- July 09, 2019
- Moreno Valley, CA
In short, everything was just done to get the house off the market. Everything was mediocre. Thankful for our sales person Gina and superintendent Kevin for hearing us and doing their best to correct the errors. Tips: DO NOT sign off or accept keys till everything and I mean everything is completely done right. From paint jobs to working light bulbs. From flooring to any dents and holes around the house!
KB Home responded:
Hello, Jerome, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. --Brian
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Wonderful experience
- Stephen P.
- Verified HomeBuyer
- July 09, 2019
- Victorville, CA
Great home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Joshua R.
- Verified HomeBuyer
- June 27, 2019
- Riverside, CA
The reason I gave them a 3 was, because we have had issues with leaking pipes, electrical, and craftsmanship. Despite all that, we’ve been happy with the rest of our home, we love it. And the customer service rep assigned to us has been AMAZING! Every single problem we have had, within minutes he has contacted the required parties, and has someone in our home the same day, usually within a couple hours. That has been our best experience with KB homes thus far
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
great value
- Beilei W.
- Verified HomeBuyer
- June 27, 2019
- Ontario, CA
I will say I am so happy that purchased KB home. customer service is great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The thing I value the most about KB homes is the attention we
- Joe B.
- Verified HomeBuyer
- June 26, 2019
- San Jacinto, CA
The thing I value the most about KB homes is the attention we still get from the realtor and the superintendent after the purchase of our home not just before.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My experience with KB Homes was nothing but fantastic!
- Shelby S.
- Verified HomeBuyer
- June 21, 2019
- Menifee, CA
My experience with KB Homes was nothing but fantastic!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I am very satisfied
- Katherine M.
- Verified HomeBuyer
- June 19, 2019
- Riverside, CA
I am very satisfied
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - Best company with great team.
- Ali A.
- Verified HomeBuyer
- June 18, 2019
- San Jacinto, CA
Best company with great team. I recommend everyone to buy KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great company
- Gary C.
- Verified HomeBuyer
- June 16, 2019
- Riverside, CA
Unique community to them in
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great home and customer service.
- Nicholas L.
- Verified HomeBuyer
- June 11, 2019
- Corona, CA
House was well built and had an easy transition into our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
After sales customer service
- Jordan M.
- Verified HomeBuyer
- June 04, 2019
- Riverside, CA
Justin was awesome! Always available and goes over and beyond the call of duty
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
5 star quality and satisfaction
- Anonymous
- Verified HomeBuyer
- May 29, 2019
- Winchester, CA
KB Homes is best company when it comes to home building/buying process. They use smart and energy efficient materials to enhance the home. They also take care of everything as far as purchase paperwork, financing options, escrow service to eventually handing you keys, the process couldn't be any smoother. Great Job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Can’t go wrong with KB
- Shashanna K.
- Verified HomeBuyer
- May 29, 2019
- Menifee, CA
I’m completely in love with my house. I dealt with honest, caring people from the builder down to the saleswoman. I’m pleased
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
If it wasnt for the deal we would have walked
- Anonymous
- Verified HomeBuyer
- May 25, 2019
- Moreno Valley, CA
Do your homework and be prepared to fight with financing. Do not go off what they tell you and make sure you get a preapproval from an outside lender to compare.
KB Home responded:
Hello, we are sorry for any frustration. If you wish to be contacted to discuss your concerns, please email CustomerRelations@kbhome.com, and we will put you in touch with KB Home division management. -Brian
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 3
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