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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1170 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1170 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Very professional and responsive. Great customer service

  • Wen H.
  • Verified HomeBuyer
  • May 24, 2019
  • Chino, CA

I think that no other builder can beat KB in terms of price, value, and customer service. I do admit that the quality of materials and craftsmanship can be rough, crude, or careless depending on your luck, but KB's quick response and accountability makes up for it. And the competitive house prices also make up for it. I've been fortunate to work with some great people from the sales, to home design, to construction foreman. These people really live up to fulfilling the KB name. The only complaint I have is the high price of the options to add to the house. But overall, I'm very satisfied ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Happy

  • Ryan K.
  • Verified HomeBuyer
  • May 15, 2019
  • Corona, CA

Everything is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb people are great!!!!

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2019
  • Corona, CA

So far everything is good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Get one!. Enjoy it!

  • Tim B.
  • Verified HomeBuyer
  • May 08, 2019
  • Menifee, CA

Bought 2-3 months ago. Love it. Good fit for us. New homes selling quickly. Easy process to go from look at what's possible to move-in. Lots to offer. Convenient to North San Diego, between 45"-65" to Oceanside (ocean). Good prices.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Owner

  • La W.
  • Verified HomeBuyer
  • May 01, 2019
  • Moreno Valley, CA

Homeownership has always been a childhood dream of mines. Thank you KB for making my dream come true. I love my KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OUR NEW KB HOME IS GREAT!!

  • Joseph J.
  • Verified HomeBuyer
  • May 01, 2019
  • Riverside, CA

Most of the standard options are not bad to live with for a while. Standard vinyl flooring and carpet is a must change if you have the chance to do so. Living space is great and most areas are open enough to serve with great functionality. 3 car garage is enough room to work with if you need to park cars and still store things. I'm not sure I would be able to work with the size of the 2 car garage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job!!

  • Joyce C.
  • Verified HomeBuyer
  • April 30, 2019
  • Upland, CA

KB Home offers quality services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Ryan B.
  • Verified HomeBuyer
  • April 30, 2019
  • Ontario, CA

Issues gets immediate attention.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communication and quality

  • Dana D.
  • Verified HomeBuyer
  • April 23, 2019
  • Riverside, CA

We continue to have electrical issues after the electrician came out and there has been no responses to emails to customer service.

KB Home responded:
Hello Dana, we are sorry for your frustration and would like to help. Please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

KB Home - craftsmanship

  • Joseph L.
  • Verified HomeBuyer
  • April 23, 2019
  • Corona, CA

craftsmanship

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great home at a great price in California

  • Jesse J.
  • Verified HomeBuyer
  • April 16, 2019
  • San Jacinto, CA

If your picky about a few things let it be known before the construction begins. That way it’s done to your standards.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Our experience has been extremely positive

  • Richard G.
  • Verified HomeBuyer
  • April 09, 2019
  • Winchester, CA

The quality of the home is excellent. The few flaws were corrected immediately when pointed out. The personnel at KB couldn't have been more helpful. They listened and acted right away. The sales office folks (Pat and Mary) were and are wonderful, to the design center where Marlena and Sonny persevered thru our indecision's, and the followup by Barry and Carlos on site could not be surpassed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First class experience

  • John N.
  • Verified HomeBuyer
  • March 28, 2019
  • Riverside, CA

Thanks for all the follow through to make this home our home! KB staff provide professionalism from the time you enter their door. Everything was on schedule and there was great communication to close the escrow in one month with follow up visits and calls. No issues, love the neighborhood and love the home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy to be home

  • Judson B.
  • Verified HomeBuyer
  • March 26, 2019
  • Menifee, CA

Last home for retirement.. Lots of room.. Nice area... Everyone involved went out of there way to accomplish this event. I will recommend this for anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied

  • Heidi W.
  • Verified HomeBuyer
  • March 26, 2019
  • Riverside, CA

Having purchased homes in the past, our experience with KB Homes, from beginning to end, was very straightforward and everyone we worked with along the way was helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home delivered on time!

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2019
  • Upland, CA

Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome experience

  • Janine S.
  • Verified HomeBuyer
  • March 12, 2019
  • Menifee, CA

I’m an extremely busy person. Rhonda at KB homes was so helpful and made sure the experience was as easy and quick as possible. Jean, the Superintendent was awesome at following up with minor issues. This team wants you to have a good experience. It showed in their above and beyond customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service!

  • Latasha J.
  • Verified HomeBuyer
  • March 10, 2019
  • San Jacinto, CA

I'm very happy with your service. Curtis is awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good investment

  • Roy W.
  • Verified HomeBuyer
  • February 13, 2019
  • Riverside, CA

Good value with lots of options and upgrades

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love this place nice and clean.

  • Antonio P.
  • Verified HomeBuyer
  • February 07, 2019
  • Moreno Valley, CA

Whole staff are nice and helpful when I need something to fixed the ladies always was there to help Me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great price but some of their material aren’t the best with their

  • Edgar Z.
  • Verified HomeBuyer
  • February 04, 2019
  • Riverside, CA

Great price but some of their material aren’t the best with their comercial home building over all I’m happy

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Dont get any upgrades.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2019
  • Victorville, CA

Dont get any upgrades. The materials are cheap and fit and finish is horrible.

KB Home responded:
Hello, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. --Brian

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 2

Excellent Experience

  • Michael C.
  • Verified HomeBuyer
  • January 29, 2019
  • Menifee, CA

The best home buying experience ever. I would recommend KB Homes to anyone. Love them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far so good.

  • Jason R.
  • Verified HomeBuyer
  • January 28, 2019
  • San Jacinto, CA

Great price, quite, and safe community. Only issue is contacting KB for work orders can be a bit difficult, but it's understandable with the amount of work going on within the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Very great customer service

  • Katheryne C.
  • Verified HomeBuyer
  • January 25, 2019
  • Riverside, CA

I really enjoyed the process of buying my home with KB , also they have been very helpful even after the purchase anything we need they are there for us !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5