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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1170 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1170 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

New House

  • Beatrice W.
  • Verified HomeBuyer
  • January 25, 2019
  • San Jacinto, CA

Great plans to choose from

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Thelma P.
  • Verified HomeBuyer
  • January 24, 2019
  • Menifee, CA

Do not rush. Give them plenty of time.

KB Home responded:
Hi, Thelma, if we can help with anything, please let us know at CustomerRelations@kbhome.com. -- Brian

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

KB Homes Rocks!

  • Sam B.
  • Verified HomeBuyer
  • January 24, 2019
  • Riverside, CA

Just moved into my new home about 2 months ago. I figured I would be spending the next 6 months "finishing" the house (I.e, fixing al the little things missed) but the KB client care team has been calling, stopping by, and doing everything to make sure the house is to my satisfaction. Very positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome home and awesome experience!

  • Michael B.
  • Verified HomeBuyer
  • January 24, 2019
  • Menifee, CA

The construction team did a great job getting everything fixed and completed for us as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home

  • Zachary P.
  • Verified HomeBuyer
  • January 24, 2019
  • Menifee, CA

Great home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Quality of construction best we came across.

  • Michael R.
  • Verified HomeBuyer
  • January 22, 2019
  • Winchester, CA

Quality of construction best we came across. We looked at many homes ant this was the best. They have promptly fixed all our issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We have had an issue with mail box.

  • Jesus R.
  • Verified HomeBuyer
  • January 19, 2019
  • Riverside, CA

We have had an issue with mail box. It was mislabeled and have gone back and forth between post office and sales office with blame being put on the other. The problem is still not resolved and I haven’t gotten any mail since I moved in 6 weeks ago.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

KB Home - We love our new home in Beaumont California.

  • Michael C.
  • Verified HomeBuyer
  • January 19, 2019
  • Beaumont, CA

We love our new home in Beaumont California. Be home as dunny great job at responding to any of our needs for repairs in a timely manner and done the repairs to our satisfaction completely.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Retirement home

  • Keith M.
  • Verified HomeBuyer
  • January 17, 2019
  • Winchester, CA

We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just a great experience overall

  • Ryan S.
  • Verified HomeBuyer
  • January 17, 2019
  • Winchester, CA

We watched our house be built from the start... everyone was so nice! From the sales office, design center, construction workers and now the customer service rep! Everyone answered our questions quick and with total understanding! It has been a great fun experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We have lived in our new KB home for 2 months.

  • Joseph R.
  • Verified HomeBuyer
  • January 16, 2019
  • Winchester, CA

We have lived in our new KB home for 2 months. We have noticed and continue to notice things that weren’t done correctly or were/are damaged during the construction process. What we do appreciate is the responsiveness of Jodi over at KB. He makes sure that whatever issues arise get resolve in a timely manner.

KB Home responded:
Hi, Joseph, thank you for your comments. Let us know if we can put you in touch with a representative to look into any concerns at CustomerRelations@kbhome.com. Enjoy your home. --Lynn

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Love the new home personalizes built.

  • Chantha P.
  • Verified HomeBuyer
  • January 09, 2019
  • Riverside, CA

I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied!

  • Daniel H.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy HomeOwners

  • Rubye R.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

I must say that we were completely happy with our new KB home and how professional the KB team has been. Tonya was exceptional throughout the entire process. We're new KB owners because of her and we appreciate her help and reassurance. You rock Tonya! I highly recommend KB homes to any potential home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality poor workmanship

  • Russell F.
  • Verified HomeBuyer
  • December 29, 2018
  • Beaumont, CA

KB has a reputation of poor workmanship. No surprise this is what we bought.

KB Home responded:
Hello, Russell, we're sorry for any frustration. We'd like to help. If you wish to speak with a manager of KB Home, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes -- Lynn

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Unsafe

  • Huili Y.
  • Verified HomeBuyer
  • December 29, 2018
  • Chino, CA

Unsafe and The process quality is not good

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

KB Home - Great craftsmanship.

  • Lance H.
  • Verified HomeBuyer
  • December 28, 2018
  • Riverside, CA

Great craftsmanship. The proofs in the details. Corner walls calked through out. Modern and efficient building materials like exterior insulated walls and radiant barrier throughout the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent correspondence with workers and all associated personnel

  • Yvonne M.
  • Verified HomeBuyer
  • December 28, 2018
  • Beaumont, CA

Everyone very efficient in their job and/ or positions....

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied with purchase.

  • Leanora D.
  • Verified HomeBuyer
  • December 27, 2018
  • Menifee, CA

Very happy with our lot location, size and city location. Very quiet at night. Love my floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied KB Home customer

  • Bryan J.
  • Verified HomeBuyer
  • December 20, 2018
  • Murrieta, CA

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5