KB Home Reviews in Riverside San Bernardino, CA

Professional, easy to contact, respond promptly

The overall experience was good.

House was 3months late and was dirty didn't clean alot of issues with house paint broken window garage is a mess leaking breaker pooping just bad work all around I was promised to fix garage never fixed it saying they can't.....

Very informed during the whole process!

Buying a KB home has been an amazing experience from Cristian to Rod; they have been so helpful and very reactive with the questions we’ve had. We are very grateful for their support and with our new home.

I am very happy to have went with KB. Even after closing KB has continued to check into see how the house is.

I feel KB is professional and perfect！

Everything went well so far!

They paint over the cracks on tub to cover up.

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

The doors are crack and they just trying covering and the floor has little dots of paint and the walls have touch ups as well and if it’s a brand new home everything has to be new no tounch ups

Since day one everyone at KB Homes was friendly and helpful. I was always kept informed regarding the status of the house building progress as well as the loan process. The walk through was very informative and the builder explained everything in detail. We were also given contact information in case something needed to be fixed. Overall, it was a smooth and pleasant experience.

Great to experience! Everyone made this as easy and stress free as a home purchase could be

Very good in review lol

The process went smoothly, and everything since we moved in has been working well.

Our lender Juan and Mary were great help throughout the entire process, even when we hit some bumps. Nancy and Rick made the walkthroughs an amazing experience, answering every question we had and explaining everything in detail. Great communication from the company, so happy with our home.

Helped make the process easy and answered all our questions quickly.

My experience with KB Home was very positive. They communicated clearly, respected my preferences, and managed timelines well. The build quality exceeded my expectations, and they handled any delays professionally. I’m grateful to KB Home for making this process smooth and delivering a home to me.

K&B was very easy to work with on the purchase of our new home.

KB make everything very easy for first time buyer they always try so hard with you to make sure your loan is approved and love their maintenance team that always respond you when you call them and go to your house right away to fix your problem

KB are very professional and extremely knowledgeable. They’re there when you need anything and always willing to help you out. Our house is amazing and would recommend anyone to buy from KB. Best experience is owning your own home and will do it again if I could.

Very happy in my Desert Oasis. KB built a quality, gorgeous home in a beautiful setting. Customer service is top of the line. From the initial sale process with Joan, to the building process with Cecil, & ongoing great customer service from Rick- I am very happy & impressed with my Creekside KB team. Thank you for making this journey Beautiful for me despite the challenges along the way. I am Grateful & Blessed!

Great customer service. Had a plumber issue with in a few weeks of moving in. Plumber came out within minutes of making the call and took care of the issue. Plumber noticed that personal bath towel were used to clean the mess and took it and took it upon himself to go to target and buy new bath towels for us.

We love our new home. Beautifully designed and complemented with amazing features. We would recommend KB homes to future home buyers.The property mgt team was excellent before and after move in which was helpful. We truly appreciate our home purchase and enjoyed the process. Thanks to sales rep Kim and both mgt members Daniel and AJ.

Horrible sales experience with Kelly. Constant miscommunication with superintendent Daniel. Major issues with home finish interior & exterior. Sewer backup with 2 weeks of move in 3 calls to customer service and had to call our own plumber. Island counter top broken at install, major drywall issues, garbage disposal outlet not hooked up, dryer outlet not working, block wall damage. Tub & shower damage. Stucco damage. Sewer clean out in garage above grade and trip hazard. Customer service reps entering backyard without permission or consent with dog on premises. KB customer service rep has been at home every week since we moved in 1 1/2 months ago for repairs, with still ongoing issues not resolved. Have to move out of home for 5 days for repairs on ceiling drywall that delayed us getting our keys 5 days after close of escrow, but was not completed as superintendent stated it would be. Rushed fixed. I would not recommend KB homes to anyone. ... More