KB Home Reviews in Sacramento, CA

Buying your first home can be a stressful process but grateful to have the team at KB Homes guide us through it. Eric and Veronica were both always there to help and super responsive. We never felt like we were alone or confused during the process.

Craftsmanship is horrible. Cheaply build house for a lot of money

While we are overall happy with our home we are tired of hearing ‘that’s an issue with trades’, sorry the manufacturer is not helping you with that. 3 months into our home and the wrong size blinds, the broken cabinet and the dishwasher that will not dry remain a problem that the builder can’t/won’t fix. The builder hired the blinds company, the cabinet company and selected the manufacture of the dishwasher. Time for the builder to take responsibility for getting things fixed.

Everybody in K homes are very kind, accomodating and helpful for us as nee home buyer.

Thank you for getting us into our dream home smoothly!

So easy from the start to the end

Everybody was very friendly and professional.

Home is delivered in time and Sales team co-ordinated very well through out the process. Kudos to the team. Move in was smooth and the same quality of service continue through customer service team. Thank you for the team for prompt responses and timely fixing things.

Great community. Very quiet neighbors.

Since we moved in we had issues that needed attention but it is such a reassuring experience to know that Customer Service was always there quick to respond to our concerns then always does a follow up. Customer Service has gone above and beyond our expectations!

So happy to have moved in! Martin has been so helpful and we are grateful for all the coordinating he’s done to help us fix our house to be in tip top shape. Any errors or malfunctions we find, he is there to help us find a solution! Thank you!

good job, they do what they promised

The staff at KB Homes has been kind, knowledgeable and extremely helpful throughout our entire home building process. We loved having the opportunity to create and customize our home's interior at the KB Home Design Studio. And it was easy, seamless and comfortable to work with and obtain our home loan through KB Homes. In addition, the Construction Staff has been amazing at building and delivering us a home that we could fall in love with. Thank you KB Homes for our beautiful new home!

Walk in inspection and warranty representative were great.

Great experience throughout the process. Did took almost a full year to built but due to supplies/demands and shortages nationwide but made it less anxious for us because of great communication/feedbacks and progresses every month. I’m a first time homebuyer and the team broke down and explain/walked me through the whole process and I was in a budget plan which was great to help me stay on track with saving and expenses/etc. once moved in to the home, the other part of the team took over to make sure my home is what we expected and answered my question and concerns immediately! I would and have recommended this to my friends and everyone I know and talked to about buying a new home through KB in twelve bridge Lincoln, California! ... More

Great follow up and communication.

I found a lot of mixed reviews on KB Homes and was initially very skeptical. Now being in our home for 2.5 months, it was the best choice for us at the time. All of the KB Homes employees we worked with and continue to work with are wonderful. Many things happened during our journey that were out of their control, mainly worker shortage and supply chain issue due to the pandemic. We understand all of this so choose to judge based on the quality of care and information we got from the KB team. The strengths of the team we worked with are communication, friendliness, informative, and patient. KB Homes isn’t going to build you a custom home with every single little detail you could ever want. The contractors they use are probably local and could be hit or miss. We accepted this and we’re luckily able to be close enough to our new build that we went to see it multiple times per week, taking hundred of photos. During the building process, we found several items that needed to be corrected and KB worked with the contractors right away to fix them. There will be bumps in the road as with any project of this magnitude. Overall, we have a brand new home for a great price considering the area we live in. We are pleased with the experience and general quality of the home. ... More

KB home met my dream. Sales counselor is wonderful and very helpful. I was helped from the very beginning all the way to reach my goal and meet my dream.

KB builder team is very professional. My experience with them was really good

KB has excellent customer service

KB rocks! They help you in every way and they follow up in a timely matter. I’m a Happy customer and a very Happy KB homeowner!!!!

Very responsive and caring team throughout the entire building and buying process.

Debbie was a great part of the process but that is really all. Rest of the process really frustrating.

Be ready to wait with all the C-19 issues

Seamless process from lot selection, to loan approval.