KB Home Reviews in Sacramento, CA

Great experience working with KB!

Pleads for ratings of 10 for perfection is predominant but be careful AFTER their surveys. Verbal promises are forgotten and you end up looking dumb for making requests based on non written commitments. A definite shift of attitude begins. I'm hoping I'm wrong. And your follow up appts are always during your working hours-which means lost wages each time you have issues. Make sure to test flush toilets for longtime running water.

KB homes was a great experience. Great customer service and very helpful.

Joanna is very patient and helpful the whole time.

customer service manager Rob is an excellent manager giving him 10 stars really concern with buyers and constructor supervisor Steven is the same thing 10 stars rate but the materials are cheap a lot of things to fix for a brand new house

An awesome home buying experience with excellent service guaranteed all through out before and after .. thank you KB homes

Sales was excellent from the beginning to the close of escrow. New construction warranty crew have been excellent with follow ups.

It was a very smooth and comfortable experience. All staff were very knowledgeable and responsive. Always willing to respond to any questions or concerns that come out through the entire process. After the property was ready, KB team continues to be beyond responsive and very proactive, paying attention to even the smallest details. Constantly checking in making sure all is as it’s supposed to be.

Great experience from purchase to close! Great builder.

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

Response is fast.

We migrated to the US 5 years ago and it has been a dream to have our own home. With KB Homes, our dream came to a reality and we couldn’t be more happier. It was nerve wrecking process but with KB Homes, the home buying experience was made easier by the entire team that helped us through each step. We are loving every inch of our new haven. Thanks KB Homes.

Great customer service from start to finish.

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

Honest quality home. Wonderful experience.

Here's my experience, I never had a issue with the contractors. They were probably the shinning star of this company. Everything we talked to them about was done promptly and handled accordingly. We had issues come up with framing and they were promptly handled with the proper care I would expect from a company bidding for my business. The design studio gets a A+ also. I forget the name of the woman who helped us, but she was also a rockstar. She helped us explaining the cost differences and what to expect down the road. Now the face of the company was horrible and will make me never buy from this company again. Becky was rude at times, short and was never very sympathetic for issues that came up. Some of the issues: I had questions about the contract and she talked over me instead of discussing it with me, we had issues with our first Lender and had to start the whole process over again, Becky continued to hound my wife and I about our lender, eventually cc'ing us in a very rude and unprofessional email, which was sent to our lender. This letter was so rude my lender vowed that his company will never work with KB Homes again. At the very end of it Becky threatened us with our lender, saying that if our lender couldn't come up with a loan agreement that our contract would be voided out, unless we went with KB Homes lenders. When it came down to my family doing our final walkthrough, my wife and I had scheduled a trip to Texas for my work conference. We made it very well known in the beginning to middle of the project these dates were a no go for us to close due to that (my wife had paid 600ish for the conference and plus plane tickets, rental cars, hotel rooms etc.). Becky insisted that we need to be there on this date which was a few days before we were due back, couldn't even work with us about pushing it out a few days. After numerous days of arguing about it Becky, asked us to have our father-in-law who just had a heart attack (which Becky knew), who couldn't even drive and was not mentally capable at that moment (due to his health) to come to get the keys and do the final walkthrough. After a long time arguing, complete frustration, and Hopelessness that this would never get resolved we finally were able to get our date pushed out. I am beyond frustrated with the whole process besides the three (1 design studio, 2 contractors) people I spoke about above. As for the pricing, I have remodeled my home before and I have a good idea how much labor and materials cost. You guys would of raked me over the coals, with flooring if I had not done the flooring in my old home.. The up charge on the materials alone made me reconsider adding anything extra through you guys. It would of been nice to have a home ready to move into at the end of the process instead of having to do construction for the first two weeks of living there. I much rather have the thousands of dollars in my pocket that were the difference in the prices quoted by you guys instead of the actual cost. The home Is beautiful and was well made. That's why I gave the for stars.... everything else would of been a 1 due to becky, except for the people I mentioned above. ... More

Smooth process. Love our new kB home!

Not the best quality materials overall. A few dings and marks already after only 1 month.

We have been very happy with KB. Throughout the building process they were open to our questions and to our visits to the build site. Every member of the KB team with whom we came into contact was welcoming and happy to answer our questions. The house was finished on the day promised, and the problems we found were minor and taken care of quickly. They have continued to stay in contact with us to take care of our questions and concerns. We have found them easy to work with and eager to make sure we love our house!

The staff at kB homes go above and beyond to make sure all is well and happy.

KB homes did a great job I highly recommend them

We experienced the Camp Fire last November. After 10 months of moving 4 times and experiencing the loss of all we owned, we have finally moved into our new home. It is blessing for us and finding the opportunity to enter into this relationship with KB Home has been very good for us.

1st KB home. Outstanding quality and have not had any major issues to date. Been in the house 2 months and very pleased with the builder.

KB is no.1 in costermer satisfaction.They are a awsome group of people.

As a first time home buyer it can be very scary, as for myself and my wife it was! but our realtor told us about these new homes they were being built and we should consider taking a look. First of all these homes are beautiful, Affordable and Energy Efficient . From the very moment we walked into the sale office and spoke to their sale manager Bryon we were greeted with a warm welcome! this place is by far a place of EXCELLENCY starting with their sale manager! he was Very Professional and at the same time very pleasant,he kept us update throughout the process for the weeks our home was being built. He made sure that we knew what we needed to do, for each step and what to expect. he would Email us pictures, telling us what to expect following week to come each week with our home, making himself available for answering our question even on his day off! he is just Amazing! great guy!...Then there's Rocky the construction manager making sure every single detail we wanted to put inside our home was to our liking! he went over the plans he,walked us through,he explained everything about our home and how it works. This guy took care of our home as if he was building this home for himself and his family! and not to mention his team they were Excellent, they worked hard in providing us everything that came to mind to be put inside our home! that's hard to do! but Rocky and his team got it done for us!... Now we are in our BEAUTIFUL dream home and could not be more happier .THIS WAS JUST AN AMAZING EXPERIENCE!!!! LOVE OUR NEW KB HOME!!!... ... More