What Homeowners Have to Say About KB Home in Sacramento

Read the 96 homeowner reviews of KB Home's new homes in the Sacramento area. Sacramento homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Sacramento area

star-rating

96 Reviews - 9 Communities

5 ★(75)

4 ★(15)

3 ★(3)

2 ★(2)

1 ★(1)

Quality 4.7

Trustworthiness 4.8

Value 4.7

Responsiveness 4.8

star-rating The perfect home experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wendey W.
  • Elk Grove, CA
  • January 25, 2019

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes! ... More

star-rating KB Homes provide new home buyers with special treatment.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christian L.
  • Sacramento, CA
  • January 24, 2019

KB Homes would immediately remedy any newly discovered home's workmanship material (building) deficiencies or shortcomings. Their customer service representative is very courteous and is willing to help install more ceiling bulbs on vacant light fixtures as a complimentary task for the new homeowner. He is also fast in providing a quick remedy on the spot like for example, when I found out that my living room's Cor Thermostat was defective, he immediately replaced the defective thermostat after performing a remedial action, and I was able to reconnect and take control of it thru my internet/Wi-Fi system. He also helped me configure and take control of my outer garage door opener/device. ... More

star-rating Very Responsive

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Taylor M.
  • Elk Grove, CA
  • January 19, 2019

Rob Charles and his team are fantastic. Every issue is met with professionalism and fixed in a timely manner.

star-rating KB Home - It was an overall smooth experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Harpreet B.
  • Sacramento, CA
  • January 19, 2019

It was an overall smooth experience.

star-rating KB Home - Great experience with KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Elk Grove, CA
  • January 17, 2019

Great experience with KB Home

star-rating Loving kb built home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Preetinder S.
  • Sacramento, CA
  • January 16, 2019

Well built and highly energy efficient. Whenever I have an issue and concern they take care of it right away. Very happy with them. Intially I was very scared to go with kb knowing what happened to home owners in florida, but they have improved their standards. I would highly recommend kb homes to others. ... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Linda N.
  • Elk Grove, CA
  • January 11, 2019

The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.

star-rating KB Home - Great service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dongping H.
  • Elk Grove, CA
  • December 20, 2018

Great service.

star-rating Excellent customer service warranty department

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Lincoln, CA
  • June 24, 2020

KB Home’s customer service have always promptly responded to any issues or questions.

star-rating KB Home - Team members are friendly and always updated me regarding the

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Elk Grove, CA
  • January 07, 2020

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

star-rating Great home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rogelio J.
  • Woodland, CA
  • December 10, 2019

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

star-rating Good service well done.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Michael R.
  • Live Oak, CA
  • November 04, 2019

KB is no.1 in costermer satisfaction.They are a awsome group of people.

star-rating KB Home - All great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Nagapandi M.
  • Sacramento, CA
  • October 29, 2019

All great

star-rating Happy customer

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karin Z.
  • Live Oak, CA
  • October 29, 2019

Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.

star-rating KB Home - all over good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Davinder B.
  • Roseville, CA
  • September 10, 2019

all over good

star-rating Great priced homes for new builds

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kerry S.
  • Live Oak, CA
  • July 17, 2019

Very reasonably priced for new builds. Low maintenance, solar included

star-rating KB Home - I had great experience with everyone that dealt with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Maneesh K.
  • Sacramento, CA
  • June 26, 2019

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

star-rating Very happy with my house.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • April 16, 2019

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

star-rating KB Home - overall it was a good experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Elk Grove, CA
  • January 21, 2019

overall it was a good experience.

star-rating Fair enough

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Zahra E.
  • Sacramento, CA
  • January 08, 2019

Smart investment

star-rating So far so good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ricardo E.
  • Live Oak, CA
  • January 16, 2020

I only been on the house a few weeks and so far a few minor details like scratches and paint touches that have appear but their response team have been awesome anything I'd have came across I let Devin know and he will responds and fix the issues right away. ... More

star-rating Excellent Customer Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • John R.
  • Elk Grove, CA
  • September 10, 2019

Customer Service was outstanding. Bryon truly cares about what the buyer wants. The process was very smooth and if there were any delays etc. he would let you know right away. The Design Studio was excellent in making sure what personal touches you wanted to add but keeping you within your budget. Rocky, Rob and their whole team go above and beyond to ensure the homeowner are satisfied. ... More

star-rating Nice builder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • September 04, 2019

The staffs are friendly and professional. They will listen and answer my inquiries. They are very helpful on selecting items on upgrading my house.

star-rating KB Home - Thanks!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ryan O.
  • Elk Grove, CA
  • April 02, 2019

Thanks!

star-rating KB Home - Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • HaiHong Z.
  • Sacramento, CA
  • April 02, 2019

Good