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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8813 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Loan Officer of the Year!!

  • Bobbie M.
  • Verified HomeBuyer
  • February 19, 2026
  • Texas City, TX

Shomari is THE BEST!! he is so caring and takes his time explaining everything to make sure I understood and was comfortable. He also always made sure all our tasks were completed in a timely manner and He was always on top of it! So thankful for Shomari during this process and all of his help!!! My home buying experience was awesome because of Him!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fabio

  • Fabio S.
  • Verified HomeBuyer
  • February 18, 2026
  • Arcola, TX

We have great experience with KB Associates

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shaya

  • John S.
  • Verified HomeBuyer
  • February 17, 2026
  • Haines City, FL

My experience with KB has been so phenomenal. I love his community the builders, especially Hector Wilford. These guys are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Flawless

  • Timmothy B.
  • Verified HomeBuyer
  • February 17, 2026
  • Maricopa, AZ

Everyone was great to work with, plenty of communication and if I needed anything everyone was willing to help!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Theresa

  • Sandy R.
  • Verified HomeBuyer
  • February 16, 2026
  • Commerce City, CO

Every body it’s so great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Perfect Custome Sevice

  • Yongjian O.
  • Verified HomeBuyer
  • February 16, 2026
  • Castro Valley, CA

KB Home has a professional team to provide great Customer service and address our issues very timely and efficiently. Very grateful to work with Nancy, Don, Vidal, Kathy and Mericela

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Andy

  • Andy M.
  • Verified HomeBuyer
  • February 12, 2026
  • Fuquay Varina, NC

Our experience from beginning to end has been amazing. Can’t say anything negative about KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good service from everybody

  • Oscar Y.
  • Verified HomeBuyer
  • February 12, 2026
  • San Antonio, TX

Good service,good quality on materials

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2026
  • Casa Grande, AZ

We have not had any issues at this time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Right Home, Right Team

  • Jessica T.
  • Verified HomeBuyer
  • February 10, 2026
  • Las Vegas, NV

My experience with KB Home at Quail Cove in Summerlin was truly exceptional. I honestly didn’t think I would qualify, but my sales agent John encouraged me to apply and reassured me there would be no harm to my credit. Thanks to his support and the dedication of the KB Home Loan team, I was able to get into my dream home. I chose the 2226 floor plan with phenomenal upgrades and now enjoy a beautiful view of the Las Vegas Strip and surrounding mountains. Even better, my home was completed in mid-December instead of the originally estimated mid-January timeframe, which gave me extra time to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Timothy T.
  • Verified HomeBuyer
  • February 10, 2026
  • Caldwell, ID

Definitely a 10 out of 10 experience. The crew with KB Maple Hill are amazing people. Having a sales and building team that walk side by side with you through the entire process and worrying about the details as much as the consumer is a major deal.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extraordinary Home Purchase Experience

  • Rogie F.
  • Verified HomeBuyer
  • February 10, 2026
  • Antioch, CA

We are very satisfied with our decision to purchase our home with KB Home. From the very beginning, the experience has been smooth and positive. The team at the sellers office was welcoming, professional, and helpful every step of the way. A special thank you to our loan agent, Ms. Susan, who made the financing process clear and stress-free. She was patient, responsive, and truly supportive throughout the journey. We’re also very impressed with the quality of the construction and the overall customer service. John especially exceeded my expectations — he went above and beyond to make ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Tammy L.
  • Verified HomeBuyer
  • February 10, 2026
  • San Antonio, TX

This was such a great experience for our family and everyone that had helped throughout the process. Starting with Jorge /mireya/Juan and Tony those 4 really helped every step of the way and we are so grateful we had them

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Diego M.
  • Verified HomeBuyer
  • February 09, 2026
  • Moreno Valley, CA

Carlos and Rod have been really helpful, we moved in late December and had minor Details with our electric, they both made sure everything was well taken care of. Very responsive when I called them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Didn’t meet the builders

  • Monty S.
  • Verified HomeBuyer
  • February 09, 2026
  • Tucson, AZ

Beautiful flooring and great appliances, the mgr came and met us after we moved in and so polite and big help and have any concerns or issues to call them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Miranda R.
  • Verified HomeBuyer
  • February 04, 2026
  • San Antonio, TX

Sergio and Joshua were very kind and knowledgeable through the whole process. As a first time homeowner/builder they made it easy to understand how the process worked. They made sure my questions were answered and followed up with any concerns that were raised. Overall I had a excellent experience with KB homes, and would recommend them to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Maravillosa

  • Eduardo S.
  • Verified HomeBuyer
  • February 04, 2026
  • Hockley, TX

Todo perfecto muy buena contruccion

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Danny

  • Danny C.
  • Verified HomeBuyer
  • February 04, 2026
  • Henderson, NV

I love my new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Buying Experience

  • Joshua H.
  • Verified HomeBuyer
  • February 04, 2026
  • Henderson, NV

The entire KB crew of Jackie, Michael, Deni and others made this a great buying experience and we overcame any hurdles and found solutions (i.e. allowing us to purchase under our LLC etc.). They all did their job professionally and all had excellent communication and timeliness. We bought with KB as you allow the homebuyer so many options when designing the home and interior. We will recommend KB Homes to others. The only poor experience we found during the process was with First American Title and would recommend that KB homes finds another provider for these services. Communication ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommend – Wonderful Experience

  • Christian P.
  • Verified HomeBuyer
  • February 03, 2026
  • Elk Grove, CA

Buying a new home can feel overwhelming, but our experience turned out to be incredibly smooth and exciting from start to finish. From the moment we began the process, we felt supported, informed, and genuinely cared for. The team was knowledgeable, responsive, and patient, always taking the time to answer our questions and walk us through each step. As first-time (or repeat!) buyers, that level of guidance made a huge difference and helped us feel confident in every decision we made. Our new home itself exceeded our expectations. The layout is thoughtful, the finishes are beautiful, ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Randy

  • Randy N.
  • Verified HomeBuyer
  • February 03, 2026
  • Las Vegas, NV

Excellent communication, quality, and service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience.

  • Indira W.
  • Verified HomeBuyer
  • February 03, 2026
  • Round Rock, TX

Great experience during the entire process. Amazing professionals that guided me through the journey. Good and quality design and materials.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional, transparent, and no-fuss experience

  • Gisselle G.
  • Verified HomeBuyer
  • February 02, 2026
  • Leander, TX

Everyone we worked with seemed genuine and transparent. They answered every question/concern we had. Our home build quality is great. Had some minor cosmetic fixes, but they were addressed super quickly and precisely.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The easiest home purchase

  • Rishel C.
  • Verified HomeBuyer
  • February 02, 2026
  • Las Vegas, NV

KB make it really easy for us through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Damon K.
  • Verified HomeBuyer
  • February 01, 2026
  • San Jacinto, CA

Everything and everyone was great. Real smooth experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5