What Homeowners Have to Say About KB Home in Salinas

Read the 23 homeowner reviews of KB Home's new homes in the Salinas area. Salinas homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Salinas area

star-rating

23 Reviews - 1 Community

5 ★(17)

4 ★(5)

3 ★(1)

2 ★(0)

1 ★(0)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.9

star-rating Amazing customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Favian V.
  • Salinas, CA
  • January 22, 2021

They were there when I needed them the most and are very willing to help.

star-rating Honest and upfront about everything

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ray K.
  • Salinas, CA
  • January 15, 2021

Fantastic experience. They were upfront about everything and although COVID interfered, I had a fantastic experience working with KB Home.

star-rating Comited to deliver on time..

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Abraham M.
  • Salinas, CA
  • January 12, 2021

Over all interior and exterior details were on point by expected delivery date, thanks...

star-rating KB Home - Everything was awesome ,No complaints

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Samuel M.
  • Salinas, CA
  • January 09, 2021

Everything was awesome ,No complaints

star-rating KB Home - With this being our first home purchase.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Adan H.
  • Salinas, CA
  • January 05, 2021

With this being our first home purchase. We didn't know what to expect, we had alot of questions. We are so glad we went with KB because they were always there for us. Thank you so much KB and your wonderful staff.

star-rating KB Home - Staff was very helpful and on point

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Genaro G.
  • Salinas, CA
  • September 22, 2020

Staff was very helpful and on point

star-rating Excellent Home Buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ruben G.
  • Salinas, CA
  • July 17, 2020

The process from start to finish was very smooth. At every stage, we were supported and all our question and concerns were addressed in a timely manner.

star-rating Love our new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • MaKatrina L.
  • Salinas, CA
  • April 14, 2020

Enjoy the process!

star-rating Home Sweet Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • April 14, 2020

Prepare yourself for a wonderful experience! I have developed a great friendship with the team and feel confident they will be there to help.

star-rating 100 % Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George C.
  • Salinas, CA
  • January 10, 2020

Customer Service Representative extremely helpful and very nice . Everyone that worked at KB Home was very nice to me and my family. The Whole process from sales at the model homes to the building of our house was very professional and closing of escrow. The way everything was scheduled and on time was amazing . I'm so happy I bought a KB Home. I will recommend KB Home to everybody. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher H.
  • Salinas, CA
  • November 19, 2019

Tim needs a raise he went above and beyond to ensure our family home came out beautiful thank you Tim

star-rating They’re the best choice

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Isaias C.
  • Salinas, CA
  • September 03, 2019

The house of my dreams come true, with so many things to add and their help from beginning to end.

star-rating Exceptional customer service throughout the whole process!!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jesus N.
  • Salinas, CA
  • January 06, 2021

All the team was very responsive and guided us through the process!! Each team member went the extra mile to make our experience as first time home buyers a positive one. All of our questions were answered on a timely manner, any hiccup was addressed immediately, each team member followed up with us to ensure that we were satisfied, and most importantly, as first time buyers, our decisions were supported and that gave us even more confidence to purchase our home. ... More

star-rating Monte Bella

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • April 16, 2020

The community is wonderful with a mix of every home models. We choose plan 4 and love it. The workmanship on the home is average the material is average as well , but the upgrades are what make the home unique and beautiful. To be able an visit the home while construction is occurring and acknowledging adjustments is a good quality they offer. The Monte Bella , KB Home team is great to work with and heard our request of what my family was looking for in a home. They fulfilled our dream beyond our expectations. Thank you Monte Bella KB Home team for all the time in getting to know us and we did you. ... More

star-rating KB Home - Overall everyone is doing a great job to make this a great and

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Carlos C.
  • Salinas, CA
  • April 07, 2020

Overall everyone is doing a great job to make this a great and easy way to purchase a home with kB .

star-rating We Love Our Home!

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Sara V.
  • Salinas, CA
  • January 07, 2020

My family and I absolutely love our home. It is spacious, comfortable, and new - can't beat that! Thank you KB staff for showing care and concern for any questions I've had. :)

star-rating KB Home - Good experience in buying our second home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • January 05, 2021

Good experience in buying our second home

star-rating Great Home, But Too Expensive

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • September 11, 2020

Choose the upgrades. Saves time money and allows you to roll it into your mortgage payment. For the price we're paying for homes in CA, the upgrades will be worth it in the long run.

star-rating KB Home Review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Salinas, CA
  • December 22, 2020

The house design is beautiful and simple.

star-rating KB Home - Overall I am happy with my buying experience.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Antonio F.
  • Salinas, CA
  • May 05, 2020

Overall I am happy with my buying experience.

star-rating KB Home - Excellent

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Marco M.
  • Salinas, CA
  • January 14, 2020

Excellent

star-rating KB Home - Service is very good, fast and of good quality.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • January 07, 2020

Service is very good, fast and of good quality. There were several minor issues when we just moved in, such as heating and the master bedroom door. They could have been prevented.

star-rating KB Home Monte Bella Housing Project

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • June 09, 2020

Buildup materials are very good. Our property model was designed to cancel outside noise. Very quiet inside the house. Quality of workmanship should be double and triple checked for the general contractor and subcontractors. Upon occupancy of the property, we came across items that were damaged and loose fixtures. Painters failed to remove edging tapes, clean their areas, and windows were dirty. KB has a checklist during a walk-through. The company definitely can improve reliability of the subcontractors to keep them at a higher standard. A quality control or a checklist should be performed for each sub’s workmanship. Given the current Pandemic, KB made every effort to resolve issues in a timely manner. ... More