KB Home Reviews in Ventura, CA
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What Ventura Homeowners Have to Say About KB Home.
Read all 57 verified reviews from homeowners that built a new home with KB Home in the Ventura area. Ventura homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Ventura Area
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Customer Reviews
KB has great customer service and are quick to resolve any issues you may have.
- Abel M.
- Verified HomeBuyer
- March 03, 2021
- Santa Paula, CA
The quality of their workmanship and materials could be better. The garage door is very noisy and one can hear the footsteps very loud when people walk on the second floor.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
The construction superintendent, Carlos, and salesperson, Christian, were very responsive to our questions and provided excellent customer service.
- Mario Z.
- Verified HomeBuyer
- January 20, 2021
- Santa Paula, CA
That KB Homes provides a high-quality home at a good price
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Michael P.
- Verified HomeBuyer
- January 14, 2021
- SIMI VALLEY, CA
Working with KB homes was really pleasant. I grew up in a home built by KB, and am proud to now own one for myself. From my salesperson to the foreman, all of my concerns were immediately addressed. The craftsmanship of my new home is top notch, and would absolutely recommend KB to my friends and family looking for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Attention to detail could use improvement.
- Victor A.
- Verified HomeBuyer
- December 15, 2020
- SIMI VALLEY, CA
Attention to detail could use improvement.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Beautiful Home and Great Value!
- Hector F.
- Verified HomeBuyer
- December 09, 2020
- Santa Paula, CA
KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Over experience was great
- Angelo H.
- Verified HomeBuyer
- December 09, 2020
- Santa Paula, CA
Superstars: John Hale was our initial processor and did an amazing job explaining the process. Always followed up. Thank you Becky our lending officer did an amazing job! Thank you for giving us clarity Charlie our superintendent was very kind and made us feel that we were very important.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great options at reasonable prices
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Santa Paula, CA
Great options at reasonable prices
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
KB Home - I recommended,, very professional , good service
- Ernesto E.
- Verified HomeBuyer
- November 17, 2020
- Santa Paula, CA
I recommended,, very professional , good service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Jenee was excellent during the entire process.
- Dan P.
- Verified HomeBuyer
- November 16, 2020
- SIMI VALLEY, CA
Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Extremely Dissapointed
- Alice S.
- Verified HomeBuyer
- November 11, 2020
- Santa Paula, CA
Once you sign the purchase agreement get ready for delays, broken promises and costly mistakes that will most likely delay your closing. We have been in our home a month and a half, had to leave for 5 days for them to do the repair work to the house at the end of October and still have not received reimbursement as promised. Their vendors do NOT wear masks so beware of that if you are at high risk for COVID. Our solar is still not set up and the HOA rep does not respond for weeks at a time.
KB Home responded:
Hello, Alice, we appreciate your feedback on your experience, and we will be sure to share your comments with KB Home division management. Best wishes. -James
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Their willingness to make things right after the purchase.
- David C.
- Verified HomeBuyer
- November 05, 2020
- SIMI VALLEY, CA
There were a number of things wrong with the house after we moved in but the construction manager and his staff were very responsive and quick to fix them.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
KB Home - Nothing.
- Anonymous
- Verified HomeBuyer
- November 04, 2020
- SIMI VALLEY, CA
Nothing... had a worst buying experience!
KB Home responded:
Hello, I am sorry that you are disappointed with your experience and would like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into any concerns you may have. -Brian
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Good sale person and loan officer. Coperator is bad people to deal with.
- Loi L.
- Verified HomeBuyer
- October 28, 2020
- SIMI VALLEY, CA
Closing date is critical problem. we didn't know until last minute. It is not easy for us to plan to move with mover. We wish had more time to plan.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Materials quality could be better,
- Jose R.
- Verified HomeBuyer
- October 22, 2020
- SIMI VALLEY, CA
You guys can do better. KB is a big corporation. I was expecting great service and quality. I am disappointed with the whole experience. This is not my first new home I purchased.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Staff make the whole process easy
- Brenda R.
- Verified HomeBuyer
- September 15, 2020
- Santa Paula, CA
Absolutely fell in love with our new home, but the staff make the whole process easy and enjoyable. KB homes staff has great customer service! If the staff member couldn't help you they got back to you promptly or they would guide you to someone who could best assist you. Everyone went above and beyond the scope of their position. After we purchased our home multiple staff members reached out to myself and my husband to make sure everything went well and offered their assistance with anything that might arise. It made us feel secure knowing that someone was always working on our file and they ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Satisfied with my home.
- Denise J.
- Verified HomeBuyer
- April 27, 2020
- Santa Paula, CA
Satisfied with my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Wonderful and responsive staff.
- Thomas K.
- Verified HomeBuyer
- March 24, 2020
- SIMI VALLEY, CA
Wonderful and responsive staff.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Okay grading.
- Donald B.
- Verified HomeBuyer
- March 17, 2020
- SIMI VALLEY, CA
Okay grading. A little to pricey for a few cheap looking standard fixtures like the flooring.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Everyone was very informative and helpful in making my decision
- Mario D.
- Verified HomeBuyer
- February 04, 2020
- Camarillo, CA
Everyone was very informative and helpful in making my decision
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mariposa camarillo
- Alan R.
- Verified HomeBuyer
- January 21, 2020
- Camarillo, CA
We love our new home. We had a few problem when we moved in but they were quickly fixed. Sal is the best to deal with when we moved in to help us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Homes
- Amy H.
- Verified HomeBuyer
- January 14, 2020
- Camarillo, CA
I have had a great experience with everyone who has worked with me at KB Homes. I bought my Townhome 5 months ago. I was able to upgrade my home and pick out what i wanted. Andi in the sales office was so nice and amazing to work with. She made the whole process of buying a home easy. Sal has helped me with everything after i moved in. When i call him to come over to help fix something he responds right away. Sal and Andi have been there the whole time since i bought my Townhome. The quality of the home is not what i expected. This home was built was built so fast and had so many people ...
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
KB Home - Happy with my home!
- Camillo I.
- Verified HomeBuyer
- January 07, 2020
- SIMI VALLEY, CA
Happy with my home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - Andy, Fidel and Sal are amazing!
- Julio A.
- Verified HomeBuyer
- December 10, 2019
- Camarillo, CA
Andy, Fidel and Sal are amazing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- October 22, 2019
- Camarillo, CA
The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love it
- Jason S.
- Verified HomeBuyer
- September 24, 2019
- SIMI VALLEY, CA
It was s great experience from the beginning. Jenee and Curtis were a pleasure to work with. We love it here!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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