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KB Home Reviews in Boulder Longmont, CO

What Boulder Longmont Homeowners Have to Say About KB Home.

Read all 17 verified reviews from homeowners that built a new home with KB Home in the Boulder Longmont area. Boulder Longmont homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Boulder-Longmont Area

17 Reviews in Boulder-Longmont Area

Star Rating Breakdown

5 ★ 10

4 ★ 4

3 ★ 0

2 ★ 2

1 ★ 1

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4

KB Home in Boulder-Longmont Area

View Homes

Customer Reviews

New home satisfaction survey

  • Robert B.
  • Verified HomeBuyer
  • January 14, 2023
  • Longmont, CO

Good communication skills along with a great knowledgeable sales staff and construction supervisors.

KB Home responded:
We're glad to hear that you had a positive experience working with the entire team here at KB Home, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Nicole Elizabet L.
  • Verified HomeBuyer
  • November 08, 2022
  • Longmont, CO

Grateful for the awesome team at Prairie Village Villas who have made this experience as seamless as possible!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my home

  • Nicole C.
  • Verified HomeBuyer
  • July 23, 2022
  • Longmont, CO

The KB home buying experience has been incredible from the initial sale through move in. The team has held my hand along the way giving me peace of mind as settle in my property.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The KB Home buying experience was fantastic.

  • Thomas W.
  • Verified HomeBuyer
  • August 09, 2021
  • Firestone, CO

The KB Home buying experience was fantastic. tremendous builders, great communication, truly felt apart of a family throughout this hectic process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant people to work with.

  • Pam B.
  • Verified HomeBuyer
  • April 27, 2021
  • Firestone, CO

The process of buying with KB was explained to us in detail throughout. Questions were answered quickly and any problems were delt with immediately. We would definitely recommend KB to potential buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Builder!

  • Tyler S.
  • Verified HomeBuyer
  • August 25, 2020
  • Firestone, CO

Great builder! I'd recommend for anyone!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Worked FOR us during the difficulties of COVID-19

  • Seth B.
  • Verified HomeBuyer
  • July 28, 2020
  • Firestone, CO

KB homes did an amazing job in ensuring we got everything we wanted and still closed in a timely fashion with COVID-19. My spouse was on leave during the lockdown, and Rich was able to work with us and manage a timely close date. They bent over backwards to provide what we needed and overcome the many obstacles during the lockdown.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A happy retirement home owner.

  • Shirley H.
  • Verified HomeBuyer
  • January 15, 2023
  • Longmont, CO

Sales experience has been thorough, personalized, and beyond expectations.

KB Home responded:
Thank you for sharing your KB Home journey with our team, Shirley! We're glad that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The home buying experience was great with questions being answered

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Firestone, CO

The home buying experience was great with questions being answered in a timely manner as well as after the purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I love my new in home!

  • Marcia M.
  • Verified HomeBuyer
  • January 15, 2021
  • Firestone, CO

I love my new in home!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Overall the construction and materials are fine. The details and final touches to the home need some fine tuning. Quality control for workmanship should be followed through.

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2022
  • Longmont, CO

Home buyer experience was fine. Quality of materials used are fine. Major construction of the home itself is fine. Many details and follow through not completed appropriately.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Sam and Jason were very responsive and personable.

  • Bert M.
  • Verified HomeBuyer
  • March 23, 2021
  • Firestone, CO

Sam and Jason were very responsive and personable. Good people to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Ok experience, good luck with warranty work

  • Andrew W.
  • Verified HomeBuyer
  • June 10, 2023
  • Longmont, CO

The house seems to be well built, layout is well thought out, houses are very attractive, internal touches are nice Salespeople’s and builder were fantastic when purchasing but once you sign for the house they drop off the face of the world(probably how it is supposed to work), but the warranty person doesn’t pick up the slack. Takes multiple emails to get any response and then weeks to schedule workers to come out. The warranty workers only show up half the time which starts the cycle of trying to get a response from kb warranty all over again. Neighborhood landscaping is going in ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

KB Home - Need a lot of rework done!

  • Jeffrey S.
  • Verified HomeBuyer
  • April 04, 2021
  • Firestone, CO

Need a lot of rework done! Roof leaks floor squeaks on 2 rooms! Stairs sound like there falling apart. Window Not square! Paint falling off out side! Poor craftsmanship done with kB homes! Sad but true!

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

Still waiting…

  • Elizabeth B.
  • Verified HomeBuyer
  • August 31, 2023
  • Longmont, CO

Waiting for completion and repair of fencing (overall- poor execution) miscellaneous broken items inside and outside the home. Lack of response and therefore attention to these matters is unacceptable

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Not upholding commitments

  • Khristina Gail G.
  • Verified HomeBuyer
  • June 27, 2023
  • Longmont, CO

We do not advise other home buyers to get the idea that you are buying a new home. Home was not and still is not after 2 months 100% completed. Quality of workmanship is lacking and not upheld by supervisors. People seem to have good intentions but actions are not reflecting this. Issues that had been pointed out before are simply being deferred to

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Quantity over Quality

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2022
  • Longmont, CO

My title sums it up, quantity over quality. Two months after closing and they still can't finish off the list of items needing to be corrected, for any one removed, two are added (poor workmanship). Contractors show up and either don't know how to fix correctly (they sent the new guy), the fix is worse than the original issue, they just don't show up at all, or cancel the day of. Someone might respond to your concern, but don't expect it to be fixed for months (if ever?! TBD...). I no longer trust in the follow through to be sure work is actually completed well, all the way up to regional ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1