KB Home Reviews in Denver, CO
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What Denver Homeowners Have to Say About KB Home.
Read all 432 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Denver Area
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Customer Reviews
KB Home - Overall a good experience and we are happy with our new home!
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- AURORA, CO
Overall a good experience and we are happy with our new home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Best sales and building staff out there.
- Jung K.
- Verified HomeBuyer
- June 15, 2021
- Aurora, CO
They work to keep us aware week by week. Made sure everything was done and if there was a issue fully disclosed it and made it right. Best experience buying another new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Communication is horrible.
- Michael L.
- Verified HomeBuyer
- June 15, 2021
- Parker, CO
Communication is horrible. Still waiting on when out front landscaping is going to be finished. We have been in for 2 months and no word on when they will get to it. We paid to have our house interior painted and I could have painted it better myself. We were told we may be too picky that they painting was fine even though it looked horrible. We were treated by our superintendent like we were idiots and he thought he knew everything and always had an excuse as to why something was the way it was. We were told it’s not a custom house about 2” times when we asked for something to be fixed like ...
KB Home responded:
Hi, Michael, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
KB Home - Stood out amongst the rest literally from beginning to end in
- Charles S.
- Verified HomeBuyer
- June 15, 2021
- Erie, CO
Stood out amongst the rest literally from beginning to end in every category!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We loved our first home building experience.
- Anonymous
- Verified HomeBuyer
- June 14, 2021
- Parker, CO
We loved our first home building experience. A few things could use improvement but overall a pleasant experience with KB.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Great Communication and quick resolution of issues!
- Anonymous
- Verified HomeBuyer
- June 12, 2021
- Aurora, CO
Great Communication and quick resolution of issues!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
KB Home - it's been over a MONTH almost two, that our garage door opener
- KL K.
- Verified HomeBuyer
- June 11, 2021
- Erie, CO
it's been over a MONTH almost two, that our garage door opener or electricity is not working in the garage. Ridiculous. My daughter's house - the kitchen sink fell down on mount. Leaked water everywhere.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Great communication with the home building process.
- Chad B.
- Verified HomeBuyer
- June 08, 2021
- Thornton, CO
Our home building experience with KB was a great adventure. The building process was really enjoyable to watch and be apart of. My family and I love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Staff at site.
- Nancy D.
- Verified HomeBuyer
- June 06, 2021
- Castle Pines, CO
Great communication with buyer!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - My experience with KB has been good.
- Anonymous
- Verified HomeBuyer
- June 03, 2021
- Aurora, CO
My experience with KB has been good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Professional and responsive during the process
- Howard S.
- Verified HomeBuyer
- June 02, 2021
- Castle Pines, CO
Professional and responsive during the process
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Amanda and Kevin have been extremely helpful and provided great
- Toshendra M.
- Verified HomeBuyer
- June 01, 2021
- Thornton, CO
Amanda and Kevin have been extremely helpful and provided great experience right from first meeting. Timelines were met and the team was very accommodating.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - An overall enjoyable experience.
- Anonymous
- Verified HomeBuyer
- May 30, 2021
- Parker, CO
An overall enjoyable experience. Would recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication throughout the build process was excellent. After closing, not so great!
- Michael P.
- Verified HomeBuyer
- May 27, 2021
- Castle Pines, CO
We are pleased with the overall experience as a whole. Some minor things right after move in, but were managed. The Warranty process needs improvement.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
The build was good minor issues that haven't completed yet and landscaping has not been done we closed on the sale of the home ! 04/01/21 .
- Eugene D.
- Verified HomeBuyer
- May 25, 2021
- Castle Rock, CO
Be sure your home is ready to your satisfaction before you close on the sale !
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
KB Home - They claim that you have a full warranty, but getting things
- Anonymous
- Verified HomeBuyer
- May 25, 2021
- Thornton, CO
They claim that you have a full warranty, but getting things taken care of is like pulling teeth. Wouldn’t go with this builder again.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
KB Home - The home is beautiful but it’s been challenging fixing the issues
- Helena B.
- Verified HomeBuyer
- May 24, 2021
- Castle Pines, CO
The home is beautiful but it’s been challenging fixing the issues from building them too fast.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
KB Home - Which ever builder you choose, insist on a 3rd party inspection.
- Ben G.
- Verified HomeBuyer
- May 18, 2021
- Aurora, CO
Which ever builder you choose, insist on a 3rd party inspection. Unlike other builders KB welcomed my 3rd party inspector and provided access through out the different phases of the construction. In addition KB made the few minor corrections he requested.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
You kept your timetable and schedule.
- Michelle T.
- Verified HomeBuyer
- May 18, 2021
- Castle Rock, CO
You kept your timetable and schedule.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - SALE AGENT AND CONSTRUCTION MANAGER GAVE AN EXCELLENT SERVICE
- Rosa O.
- Verified HomeBuyer
- May 12, 2021
- Aurora, CO
SALE AGENT AND CONSTRUCTION MANAGER GAVE AN EXCELLENT SERVICE JUST THE CONCRETE CONTRACTOR DID A TERRIBLE JOB. TWO ISSUES: GARAGE FLOOR WITH HOLDS AND STEPS STOOP IN THE BACKYARD
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 5
KB Home - Marcia in the sales department has been amazing.
- Robert W.
- Verified HomeBuyer
- May 11, 2021
- Castle Pines, CO
Marcia in the sales department has been amazing. She communicated with us in a timely manner through out the buying process and continues to do so as we settle into our new home. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great communication
- James W.
- Verified HomeBuyer
- May 06, 2021
- Castle Pines, CO
We had weekly calls, could always reach out to someone with questions. Design center was great, especially working with Teresa B. Mark in sales was always helpful. Enrique is amazing! Very informative, and his walk throughs were detailed, and always took time to answer any and every question, down to what cleaning supplies he recommended.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Trustworthiness
- Xiao-Qing L.
- Verified HomeBuyer
- May 04, 2021
- Aurora, CO
I got good responses about issues and KB came to fix them. KB is a trustworthiness builder and I like the model I bought very much. I bought a new house about 20 years ago and I feel the quality of workmanship is not as good as my previous house.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
The friendliness & willingness to address our questions during the process.
- Thomas B.
- Verified HomeBuyer
- April 26, 2021
- Castle Rock, CO
Overall & everything considered, we recommend KBHome as a builder of choice for this type of home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great customer service, communication, great build!
- Jennifer M.
- Verified HomeBuyer
- April 22, 2021
- CASTLE ROCK, CO
Jeff and Rene were great! My home is beautiful and couldn't be happier!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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