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KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 440 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

440 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

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Customer Reviews

KB Home - Sales team very responsive and customer centric

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2020
  • Castle Pines, CO

Sales team very responsive and customer centric

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Marcia was so awesome!

  • Emily C.
  • Verified HomeBuyer
  • December 22, 2020
  • Castle Rock, CO

Marcia was so awesome! Thank You!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good people to work with

  • Steven C.
  • Verified HomeBuyer
  • December 19, 2020
  • Castle Rock, CO

Sales, design, closing and construction staff were all great to work with. In a pandemic year prohibiting in person contact, we had to make many design and construction decisions from afar. Not the best way to do things, but we got them done with the support of the KB Home staffers. Most all glitches and construction issues were corrected and solved under the direction of the construction supervisor.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Failed to follow up

  • Richard P.
  • Verified HomeBuyer
  • December 18, 2020
  • Castle Rock, CO

My main issue was when things went wrong, on more than one occasion, KB failed to escalate and get resolution. Would not recommend.

KB Home responded:
Hi, Richard, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. -- James

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good communication and solid product

  • Valerie L.
  • Verified HomeBuyer
  • December 15, 2020
  • Castle Rock, CO

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - How nice the staff was across the board.

  • Santiago R.
  • Verified HomeBuyer
  • December 15, 2020
  • Aurora, CO

How nice the staff was across the board.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Irina P.
  • Verified HomeBuyer
  • December 15, 2020
  • Castle Rock, CO

It’s was a smooth process. We felt our time was actually taken into consideration and at no point did we feel we were making a rushed purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The designs are great and the materials available are good selection

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2020
  • Parker, CO

Be aware of progress and be diligent on inspections. Weekly calls are great, but they don't always have much substance. Most importantly, be patient. When given a tentative schedule, it is kept to the best of their ability, but some things will get missed or shortcuts will happen to meet the deadlines.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - The team at KB Homestead Hills were there every step of the way.

  • Gilbert M.
  • Verified HomeBuyer
  • December 15, 2020
  • Thornton, CO

The team at KB Homestead Hills were there every step of the way. They made the process of buying a home easier. Amanda is amazing! Thank you guys we are so pleased with our new home!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall great experience buying a home with KB

  • Benjamin H.
  • Verified HomeBuyer
  • December 09, 2020
  • Castle Pines, CO

Overall great experience buying a home with KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very happy to be living in a KB home

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Aurora, CO

Very happy to be living in a KB home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Diane and JP kept me up to date on the progress of my home

  • Janice C.
  • Verified HomeBuyer
  • December 08, 2020
  • Castle Rock, CO

I like the clever use of space. Plenty of storage. The response to any questions I may have ... very prompt response.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

It was great to be involved in design and build process from start to finish.

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2020
  • Aurora, CO

Everyone was very helpful and knowledgeable.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - The experience was a good one.

  • Renita R.
  • Verified HomeBuyer
  • December 02, 2020
  • Aurora, CO

The experience was a good one.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everyone is just so kind and wonderful to work with .

  • Joy I.
  • Verified HomeBuyer
  • December 01, 2020
  • Aurora, CO

Coming from the construction industry myself it was a absolute pleasure to work with KB Homes. Everyone was so friendly and wonderful to work with from the beginning. I could not have picked a better builder to work with for my new home. The quality of the home is outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our sales representative, Terry, was fantastic through the entire process. He was in constant communication and has done a great job following up with us even after we've closed. We had a wonderful experience working with him!

  • Joseph L.
  • Verified HomeBuyer
  • December 01, 2020
  • Parker, CO

Terry Heyden was fantastic through the entire process from beginning to end. He's gone out of his way to follow up with me even after we've closed to make sure everything with our home is going smoothly. Terry is a true professional in every aspect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes Process and Team

  • Waymond J.
  • Verified HomeBuyer
  • November 18, 2020
  • Aurora, CO

Buying a home can be overwhelming however KB Homes not only has a great process that keeps the homeowner in the loop from the start to the finish of your home but their team/employees are awesome. They are very professional at all times and they really care about the homeowners being satisfied in the service and product they receive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home, for the value!

  • Michael S.
  • Verified HomeBuyer
  • November 18, 2020
  • Castle Rock, CO

Great home, for the value! My wife and I are happy with the home and issues that need to be fixed they come and fixed no questions asked.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Trough out the whole experience everyone worked super hard.

  • Heidi K.
  • Verified HomeBuyer
  • November 17, 2020
  • Aurora, CO

Trough out the whole experience everyone worked super hard. Laura started by believing we could do this. Gregory in loans worked so hard getting us approved Rachel was easy to work with and always provided us with information that we needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - sales team very informed and helpful

  • Michael B.
  • Verified HomeBuyer
  • November 13, 2020
  • Parker, CO

sales team very informed and helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, lots of helpful people along the way

  • Mason D.
  • Verified HomeBuyer
  • November 11, 2020
  • Parker, CO

Great experience, lots of helpful people along the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The thoroughness and availability of the sales staff and build crew.

  • Richard B.
  • Verified HomeBuyer
  • November 10, 2020
  • Castle Rock, CO

The design of the home impressed me so much that I went from viewing the model to going on contract in 5 days. Diane was very helpful in guiding me through the process, as was David with the financial part. Everything went so smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The willingness of the staff to be helpful

  • Klaus D.
  • Verified HomeBuyer
  • November 06, 2020
  • Castle Rock, CO

As homeowners in a new city and state, we were pleasantly surprised by the quality of our new home. But what surprised us even more was the people. Everyone, from the sales persons to the carpenter that had to fix our door, were will to go above and beyond what was expected. What made this buying experience exceptional was the people.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Kept us in the loop with consistent updates

  • Brandon O.
  • Verified HomeBuyer
  • November 05, 2020
  • Aurora, CO

Overall very easy home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - We were kept up to date on progress

  • Karl P.
  • Verified HomeBuyer
  • November 03, 2020
  • Castle Rock, CO

We were kept up to date on progress

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5