KB Home Reviews in Denver, CO

Professional. Happy with purchase.

They never seem to get the time frame right and each dept did not seem to speak to the other (eg sales, construction, financial). So be flexible because we waited 3 additional months from the original quoted completion date, but it’s what you get to design. So the process sucks but the final product we love.

Exceptional work.

Great team to work with would have liked more finish options.

Very responsive in fixing any issues.

Quality of home is very good. Customer service since closing has been outstanding. Cleanliness of work site and new home at closing was an issue.

The folks at KB are great to work with. There are a couple corners that they cut to save $$$, but overall good value.

Drywall finish is Poor

Overall, we had a good experience with KB Home. The issues we ran into were their attention to detail and execution of the final product. Many things were not followed up on, and left to be finished when we did our walk throughs. Kyle (construction) was the best one to work with, because he actually came back to address everything and is a nice person to work with. Emma in sales is tremendous and I would recommend working with her any time.

Like the house like the area, getting some of the repairs done is really frustrating as tradesmen don't show or follow thru.

My new home is OK, nuff said.

Overall I am happy with my new home. However, the process took much longer than I had anticipated. This was probably due to a shortage of workers and difficulty obtaining materials. The 30 day warranty check did not happen. I am anticipating the 60 day check. There are just a few items that need to be fixed in my home.

Everything had been great other than the promise to have our front yard and wing fence put in. We have been told over and over that it will be done and still have nothing. It has been the only thing we have had trouble getting answers about.

Home, overall, is great. Sales people and Superintendents are responsive to issues that need to be address. During the walk-thru process, many things were pointed out as "needs to be corrected" and they didn't get fixed, so we continue to point them out, which is frustrating

The experience was great. The staffs were very pleasant to work with. The craftsmanship wasn’t too great. Some of the work were sloppy, Lots of issues to correct afterwards.

Builder needs to improve on the details and finishing touches

Great experience up until turn over of the home. several ongoing issues, no landscaping yet (and no sign of it happening anytime soon). get the feeling that there is a "pass the buck" mentality going on. with all that said, we are really happy with the home. just frustrated that we have/had to deal with some of the issues that should have been done at or prior to closing.

Be sure your home is ready to your satisfaction before you close on the sale !

SALE AGENT AND CONSTRUCTION MANAGER GAVE AN EXCELLENT SERVICE JUST THE CONCRETE CONTRACTOR DID A TERRIBLE JOB. TWO ISSUES: GARAGE FLOOR WITH HOLDS AND STEPS STOOP IN THE BACKYARD

Kept me informed all along the way

It was great and all the staff was good

Good house only issue is some items about 6 weeks over due

Construction process went well. Mortgage and closing was not good

Sales, design, closing and construction staff were all great to work with. In a pandemic year prohibiting in person contact, we had to make many design and construction decisions from afar. Not the best way to do things, but we got them done with the support of the KB Home staffers. Most all glitches and construction issues were corrected and solved under the direction of the construction supervisor.

So far the house is coming along fine. No major issues and KB answers within a reasonable time.