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KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 436 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

436 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

View Homes

Customer Reviews

Communication

  • Drew L.
  • Verified HomeBuyer
  • September 23, 2019
  • Castle Rock, CO

The KB Homes team was all very good about communicating, which helped us to feel comfortable for what and when stuff would be done. We have been very happy with the experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Having lot of post closing issues and those are not addressed

  • Dinesh D.
  • Verified HomeBuyer
  • September 18, 2019
  • Denver, CO

Having lot of post closing issues and those are not addressed properly. No point of having 1 month check in of everything has to go through the product warranty.

KB Home responded:
Hello Dinesh, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Very disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2019
  • Thornton, CO

Poor design, sloppy workmanship and insufficient equipment. Entire experience has been a case of ‘over promise and under deliver.’

KB Home responded:
Hello, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

great home

  • Lionirez R.
  • Verified HomeBuyer
  • September 06, 2019
  • Denver, CO

excellent customer service. excellent value for a new house in great area.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience

  • Victor V.
  • Verified HomeBuyer
  • September 03, 2019
  • Aurora, CO

I would never recommend a KB home to anyone based on my experience.

KB Home responded:
Hi Victor, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Outstanding

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Aurora, CO

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :)

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Home Buillder

  • Rebecca R.
  • Verified HomeBuyer
  • August 24, 2019
  • AURORA, CO

I recently purchased a paired home build by KB Homes. I have been impressed with the quality, care, and commitment from the builder and the staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Communication During Build

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2019
  • Castle Rock, CO

Overall, very happy with home except for too many outside and garage stairs (6) for a ranch home. Also, porch handrails do not come sanded so plan on homeowners doing that themselves. Otherwise, good work and done quickly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thoroughly pleased.

  • Patrick D.
  • Verified HomeBuyer
  • August 14, 2019
  • Castle Rock, CO

We were thoroughly pleased with the process from sales to design and construction. Our KB sales and construction manager contacted us weekly from permitting through closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Well Done

  • Zachary B.
  • Verified HomeBuyer
  • August 13, 2019
  • CASTLE ROCK, CO

Well Done

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Such a quiet home!

  • John K.
  • Verified HomeBuyer
  • August 13, 2019
  • AURORA, CO

Very responsive in fixing any issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Kb Homes builds a good product.

  • Richard M.
  • Verified HomeBuyer
  • August 07, 2019
  • Aurora, CO

Kb Homes builds a good product. They are conscientious about pleasing the new homeowner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Starlight Series Rocks

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Denver, CO

KB has designed and built one of the most amazing houses in our city. Everyone who has seen it is mesmerized by the design, how the windows maximize light, the effective use of space, and quality of the construction. Plus the KB team has been responsive, informative and willing to go the extra mile to insure customer satisfaction. This is a winning combination!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unbiased opinion.

  • Montgomery B.
  • Verified HomeBuyer
  • June 05, 2019
  • Commerce City, CO

Make sure to get a reputable home inspector before buying. Be willing to walk a way if the price you’re willing to pay is denied. Also it’s a good idea to buy a book that tells you what to look for and what to be aware of before buying a home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great Salespeople but the issue person...

  • Gregory T.
  • Verified HomeBuyer
  • June 01, 2019
  • CASTLE ROCK, CO

John our sales guy is awesome! The issues we have faced is with the problems with simple things: with windows that aren't straight, knocking in the walls, cement that was broken never being fixed or scheduled to be fixed. We have been called, but the repair team is awful. Our specific guy has not communicated well, when we have told him issues he has said, "that's just the way it is." When he has scheduled things often times we were at work and we had told him we couldn't be there. When the crews came to fix the issues they have done a great job, unfortunately we still have at least three ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Seamless from start to finish

  • Jamie V.
  • Verified HomeBuyer
  • May 31, 2019
  • Aurora, CO

This was the best home buying experience we have had. Even after moving in we have been in contact with the team and they helped us through everything. I will never go to another home builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and enjoyable experience

  • Christopher K.
  • Verified HomeBuyer
  • May 22, 2019
  • CASTLE ROCK, CO

Our home buying experience with the KB Home professionals surpassed our expectations. The sales staff took the time to listen to our needs and helped us select a house that best met what we wanted to find in a new home. They made what could have been a stressful experience into one that was both easy and enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tim, warranty mgr and Austin construction mgr

  • Dallas P.
  • Verified HomeBuyer
  • May 22, 2019
  • CASTLE ROCK, CO

Tim and Austin have been wonderful to work with. Both very professional and responsive

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

We're Very Impressed with KB Homes

  • Richard L.
  • Verified HomeBuyer
  • May 15, 2019
  • CASTLE ROCK, CO

KB Homes has done a very good job at educating the new home owner on the ins and outs of home ownership, and what to expect. We're impressed with the walk through done for the new home, as well as the education on the appliances, warranties, and things we may encounter as a part of owning a KB home. The quality of workmanship is good as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience with Great Staff

  • Scott G.
  • Verified HomeBuyer
  • May 15, 2019
  • Aurora, CO

Our KB Staff was amazing in every department!! From purchase, to loan, to completion everyone was amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Quality of home is very good.

  • Steven G.
  • Verified HomeBuyer
  • April 16, 2019
  • CASTLE ROCK, CO

Quality of home is very good. Customer service since closing has been outstanding. Cleanliness of work site and new home at closing was an issue.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great experience

  • Mansur N.
  • Verified HomeBuyer
  • April 16, 2019
  • Aurora, CO

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The folks at KB are great to work with.

  • Adam T.
  • Verified HomeBuyer
  • March 26, 2019
  • Castle Rock, CO

The folks at KB are great to work with. There are a couple corners that they cut to save $$$, but overall good value.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Not very good customer service

  • Felipe A.
  • Verified HomeBuyer
  • March 19, 2019
  • Thornton, CO

Not very good customer service

KB Home responded:
Hello Felipe, we are sorry for your frustration and would like to help. Please e-mail CustomerRelations@kbhome.com, and we will put you in touch with a KB Home division manager to assist with any issues you are having. –Brian

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great Builder - Great Home

  • Richard G.
  • Verified HomeBuyer
  • March 15, 2019
  • Castle Rock, CO

Without exception, the KB employees that we have had contact with in the fields of sales, finance and construction have all been competent, friendly and extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5