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KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 432 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

432 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

View Homes

Customer Reviews

Extraordinary Experience

  • Elmer M.
  • Verified HomeBuyer
  • April 19, 2023
  • Aurora, CO

KB Home was the best experience in buying my first home. I had ti opportunity to choose every detail and make my home unique. From start to finish, every process was done professionally. Everyone was on top of everything to make sure my home turn out, my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stressful … arduous….frustrating….

  • Michele D.
  • Verified HomeBuyer
  • April 18, 2023
  • Denver, CO

Stressful, arduous experience building a new home with KB - sub par contractors - sub par Project Managers who didn’t know how to manage a job and the result is a sub par home which I will have to already update and renovate. What should have been an exciting time in my life turned out to be anything but with me having to micro-manage them and beg for the job to be done right - mistake after mistake cost valuable time - took 15 months to get into the house.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

5 stars

  • Sifrash Y.
  • Verified HomeBuyer
  • April 18, 2023
  • Aurora, CO

I like KB home , the reason that , from the beginning to the end, they communicated with me by phone and email ever step , when they build my house. The entire house is beautiful. The only thing I do not like is from the outside when I look at it . All of the house have different designs that may decrease the house value until you get in the house it self to see the inner beauty.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best choice to make!

  • Lum B.
  • Verified HomeBuyer
  • April 14, 2023
  • Aurora, CO

“Let see what they have” is the word we spoke to each other before we walked in to the model home. And from the point, all the sell representative, engineers, designers and mortgage processor from KB home are there to help you along the way. Of course there is some homework to do from our part. But once we get all the numbers right, the whole process of home buying for KB is pretty smooth sailing from our experience. Try to establish good communication with KB team and every thing is taken care of in due time. I believe that the Key !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Below par for price paid

  • Warren W.
  • Verified HomeBuyer
  • April 11, 2023
  • Denver, CO

Warranty followup has been good.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Fantastic home and staff to work with~

  • Christopher W.
  • Verified HomeBuyer
  • April 07, 2023
  • Thornton, CO

literally everyone from start to finish with KB Homes was FANTASTIC 11/10 stars all around. Best home buying experience ever!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mark is great at promises but lacks delivery

  • Adriana S.
  • Verified HomeBuyer
  • April 04, 2023
  • Denver, CO

We were very excited to work with KB because the sales team is great at making the presentation and making a lot of promises. Unfortunately, many of those promises were not delivered or brushed off. After we moved in, there were too many issues, small and bigger ones that need to be addressed. Yes, the warranty team is responsive but it requires us to be at home each time we wait to someone to show up to fix something. We are in the house for 6 weeks now and I had to take 8 days off from work to be at home. That is incredibly inconvenient for a brand new house.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great Experience

  • Benton R.
  • Verified HomeBuyer
  • March 28, 2023
  • Arvada, CO

Great process and would suggest anyone use KB

KB Home responded:
Thank you so much for sharing your great KB Home experience with us, Benton! We're so happy to hear that you had a great home-buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not that impressive.

  • Patrick P.
  • Verified HomeBuyer
  • March 28, 2023
  • Arvada, CO

We’re just a number.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Nice Home but KB not consistent with how they represent themselves online

  • Anonymous
  • Verified HomeBuyer
  • March 22, 2023
  • Watkins, CO

Sales staff was very nice and listen to our issue and addressed what they could. Loan department seemed to put minimal effort into giving us loan options or providing information about the different loan options, get a realtor you trust to help you. Construction was on schedule but did not repair all the issue identified during home inspection walk and was difficult to work with to address those issue.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great Home Buying Experience with KB!

  • Victor C.
  • Verified HomeBuyer
  • March 21, 2023
  • Aurora, CO

Everyone at KB was super helpful answering all our questions. As first time home buyers, it was awesome to work with a team that had the knowledge and patience to help us out through the process.

KB Home responded:
Congratulations on your first home, Victor! We're so glad to hear that our team was able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional, know their work, did a great job

  • Ali B.
  • Verified HomeBuyer
  • March 08, 2023
  • Aurora, CO

Professional, know their work, did a great job

KB Home responded:
We're thrilled to hear that you enjoyed your KB Home experience, Ali! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beware

  • Adam B.
  • Verified HomeBuyer
  • March 07, 2023
  • Denver, CO

The standards are far below what they should be for this price point. I felt like I had to oversee construction to get anything close to what it should be and still have quality issues that will never be right.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

KB

  • Tesfalem B.
  • Verified HomeBuyer
  • March 07, 2023
  • Aurora, CO

Kb is very good company. they have very excellent customer service, they know how to handle customer very friendly professional from the sales to the mortgage officer. I really recommend my friends , my family and other people stick with KB .

KB Home responded:
We're so excited to hear that you had an excellent experience working with our team, Tesfalem! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Raymi, lori

  • John W.
  • Verified HomeBuyer
  • February 15, 2023
  • Aurora, CO

My sales person and loan officer were great to work with throughout this process

KB Home responded:
We're happy to hear that our team was able to provide such a positive experience for you, John! Thanks for sharing your home-buying process with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attached home

  • Anonymous
  • Verified HomeBuyer
  • February 07, 2023
  • Arvada, CO

Attached home Arvada CO. Excellent-sales lead and crew, KB home loan personnel and weekly communication. Design studio-process to customize interior-was also excellent. Build quality is average. Value is harder to quantify given rapid price increases in neighborhood at time of purchase.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home was awesome!

  • Grace K.
  • Verified HomeBuyer
  • February 02, 2023
  • Erie, CO

The new build home buying process was awesome especially with a great team behind the scenes. Jossie!!!, Kelsey, Mark, Jordan have helped me make this experience memorable. Thank you!

KB Home responded:
We're thrilled to hear that you had an awesome time working with the team here at KB Home, Grace! Jossie, Kelsey, Mark, Jordan, and the entire team appreciate you sharing these kind words.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Snow shoveling, no drawers in Bathrooms. Not enough shelves in closets. I’m disappointed. I don’t feel I was given good information.

  • Jeannie C.
  • Verified HomeBuyer
  • February 01, 2023
  • Castle Pines, CO

Disappointed with house purchase.experience & explanations of what was included.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

The staff was wonderful to work with. Great team!

  • Jesum E.
  • Verified HomeBuyer
  • January 25, 2023
  • AURORA, CO

Rest assure when you move into your new KB home, their staff will follow up on everything they promised and make sure you are 100% satisfied with your home in case anything else comes up.

KB Home responded:
Thank you for taking the time to share your KB Home experience with us, Jesum! We're excited to hear that you're 100% satisfied with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I give Martin from sales a 10. Brian and Kerrie from KB mortgage a 10.

  • Rosalina B.
  • Verified HomeBuyer
  • January 21, 2023
  • Erie, CO

KB had a weekly update on the progress of the home which I appreciated very much.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Rosalina! Martin, Brian, Kerrie, and the entire team are grateful for your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everything went smooth, thanks !

  • Ricardo C.
  • Verified HomeBuyer
  • January 21, 2023
  • Aurora, CO

Everything’s good, happy w the purchase

KB Home responded:
We love to hear that you're happy with your new home, Ricardo! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our honest review to date

  • George G.
  • Verified HomeBuyer
  • January 18, 2023
  • Parker, CO

Quality of our home is maybe average. Failed mostly with cosmetic items - paint, inside and outside very poor, caulking, scratches and dents on appliances, but also electrical problems, insulation. Fixing these problems has been way below acceptable. Overall, we feel we did not receive the value for which we paid.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Greta buy! Highly recommend!

  • Alena T.
  • Verified HomeBuyer
  • January 17, 2023
  • Aurora, CO

Great experience, would recommend to anybody looking for an affordable new build.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Alena!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Experience

  • Merl V.
  • Verified HomeBuyer
  • January 12, 2023
  • Arvada, CO

Overall I am happy with my new home. However, the process took much longer than I had anticipated. This was probably due to a shortage of workers and difficulty obtaining materials. The 30 day warranty check did not happen. I am anticipating the 60 day check. There are just a few items that need to be fixed in my home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Positive over all

  • Selamawit S.
  • Verified HomeBuyer
  • January 11, 2023
  • Aurora, CO

Positive over all. Some finish ups (spots of paints on the laminate floors, doors were a little sub-standard). However, everything else is great. Cody, the sales person, goes above and beyond to answer all my questions in a timely manner! Both Erik's were great - when completing the walk throughs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5