KB Home Reviews in Denver, CO

Many unfinish items, No INSPECTIONS DONE BY KB PM I had to found all issues, still unsolved

2 months after moving in and many items still not resolved.

Everything had been great other than the promise to have our front yard and wing fence put in. We have been told over and over that it will be done and still have nothing. It has been the only thing we have had trouble getting answers about.

It's been almost two month I have no dryer the replacement they brought doesn't work. The hot water was working fine when we moved inn and it completely stopped working i was told they missed a part and they will fix it. It is still not fixed. I am now told to move out and get a hotel. All this with two kids. I am not even adding a whole wrong instalation of all the bars that is still not fixed and a shower glass not in place.....to say the least I didn't expect this from KB homes.

numerous miner issues (i.e. paint and flooring) among others seem to keep cropping up

Responsive, great value for money

We had a wonderful experience buying our KB home. The design was luxurious and just right for us. We chose an 1885 paired home with large windows, an island counter, a large primary bedroom and bath, spacious hallways, upstairs laundry, and more. Cody helped with the decision and Eric did an outstanding job supervising the build. We are completely happy with our dream home and design choices.

The overall process is really smooth and pretty easy to navigate. The staff is knowledgeable and responsive. We are pretty happy with our house and the construction quality but the finitions (paint, trims, baseboards, drywall alignment, etc.) didn't meet our expectations. Finally, the only thing we disliked in the process was the closing experience which felt rushed and pushy.

Home, overall, is great. Sales people and Superintendents are responsive to issues that need to be address. During the walk-thru process, many things were pointed out as "needs to be corrected" and they didn't get fixed, so we continue to point them out, which is frustrating

The house was finished on time for closing.

The new home was ready when promised, the workmanship is solid, the sales and customer service are top notch.

Negatives 1)Closing delayed several times required to sign agreement to sell prior home in order to purchase this one. 2)Construction disorganized no quality control measures in place excessive warranty service tickets needed. 3) Made living in active construction area very unpleasant this is my third new build and by far the worst experience so far. Trash bins not emptied regularly even malodorous at times trash and other debris frequently blown into driveway and yard. 4)Trades continually parking behind home blocking driveway. Positives 1)Warranty team very responsive and good at engaging right partners for work needed done. 2)Sales VP went above and beyond to try and resolve most issues. ... More

Home buying experience was at best ok. I would not recommend using their mortgage services, was a poor experience and had 4 different representatives through the process.

Very good experience, I totally recommend buying your new house with KB homes, the whole process was very smooth and they delivered the house to us just as we had planned it

I expected better workmanship. The tile work looks like it was done by an amateur.

Smooth transition. Great home in great location.

Lack of supervision throughout the build process. Terrible response to issues/concerns. Complete disconnect of management and leadership. I would never buy another KB home. Quality and customer service does not exist.

Construction manager informed us that ours was a “production home” not a “custom home” and that the flaws we pointed out could be fixed. We thought we were getting a “new” home, not a fixer-upper.

We closed on our house over 60 days ago and you still have not completed building it. Issues pointed out to the team months before we closed are still not resolved. Management lies and makes promises they have no intention of following through with.

Worst home buying experience ever. We will never buy a KB home again.

Martin, Tucker and Bryan have all been wonderful!

This is our 2nd KB Home. We bought from the same salesperson who is amazing. The design team was awesome, and the rest of the team does a very nice job.

The experience was great. The staffs were very pleasant to work with. The craftsmanship wasn’t too great. Some of the work were sloppy, Lots of issues to correct afterwards.

Bryan arrived when he said he would for the 30 day check in. He listened to all of our needs and scheduled repairs in a timely manner. Bryan is knowledgeable about the process and wants to make everything right for the customer. Extremely satisfied!

Cheryl, Mark and Brady were wonderful about keeping me informed of the process. Due to interest rates rising, I locked my rate a little earlier than I probably should have. Knowing I was coming up on the deadline they went the extra mile to get me closed just in time. I would absolutely buy another KB Home and have shared my experience with many.