Skip main navigation

KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 432 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

432 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

View Homes

Customer Reviews

Avg construction homes

  • Balakrishnan J.
  • Verified HomeBuyer
  • August 25, 2021
  • Castle Pines, CO

We moved with lot of expectations but it seems like expectations doesn’t work parallel with kb homes construction

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

KB Home - We had a smooth home buying experience with KBHome!

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Castle Pines, CO

We had a smooth home buying experience with KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Everyone was very helpful and made sure I was constantly communicated

  • Isaiah D.
  • Verified HomeBuyer
  • August 24, 2021
  • Aurora, CO

Everyone was very helpful and made sure I was constantly communicated with updates. Very professional and friendly staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - All Kb employees were always friendly, answered questions and

  • Elwood T.
  • Verified HomeBuyer
  • August 17, 2021
  • Castle Pines, CO

All Kb employees were always friendly, answered questions and were very helpful with any problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Thank you for making our first home purchase and first build

  • Darlyn R.
  • Verified HomeBuyer
  • August 17, 2021
  • Aurora, CO

Thank you for making our first home purchase and first build experience so helpful and easy !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Extremely happy with KB from beginning to close date has been

  • Dale B.
  • Verified HomeBuyer
  • August 11, 2021
  • Brighton, CO

Extremely happy with KB from beginning to close date has been a great ride!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very slow to react to any issues with our new home.

  • Todd M.
  • Verified HomeBuyer
  • August 11, 2021
  • Parker, CO

Very slow to react to any issues with our new home.

KB Home responded:
Hello, Todd, thank you for your feedback. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – James

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Overall good

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Aurora, CO

The sales and construction team were better than average. I wish that the architect put more thought into the room designs and that the building supervisor would have communicated the changes made from the model. KBHS was terrible, use your own lender. We love are home and will continue to work with the warranty department to fix issues.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - The quality of the finished product at final walk through was

  • Ryan L.
  • Verified HomeBuyer
  • August 04, 2021
  • Broomfield, CO

The quality of the finished product at final walk through was not as expected. The project manager did not seem concerned that this final issues we pointed out 2 weeks before closing were not fixed the day before we were to close. We had to beg them to get the issues fixed 24 hrs. before closing. We have also had a number of issues after closing. The driveway needed to be redone twice and the roof leaked into the home and things got wet inside. Other than that we like the home and the floorplan works well.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

KB Home - Great experience up until turn over of the home.

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2021
  • Castle Rock, CO

Great experience up until turn over of the home. several ongoing issues, no landscaping yet (and no sign of it happening anytime soon). get the feeling that there is a "pass the buck" mentality going on. with all that said, we are really happy with the home. just frustrated that we have/had to deal with some of the issues that should have been done at or prior to closing.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

The sales, care and loan teams

  • Sean C.
  • Verified HomeBuyer
  • August 03, 2021
  • CASTLE ROCK, CO

The team of folks KB provides you makes the process fun and reduces the stress of building a new home. All 3 teams sales, care and loan, will take good care of you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - We had a wonderful experience building our new home with KB Home!

  • Melinda T.
  • Verified HomeBuyer
  • July 27, 2021
  • Parker, CO

We had a wonderful experience building our new home with KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a good experience with KB home.

  • Tapan D.
  • Verified HomeBuyer
  • July 21, 2021
  • Parker, CO

We had a good experience with KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Bad experience from the start.

  • Kellen O.
  • Verified HomeBuyer
  • July 21, 2021
  • AURORA, CO

Bad experience from the start. We were vastly misled from the beginning on when the house would be built. The sales team was difficult to get a hold of for any updates. There were things we were told during the sales pitch that turned out to be not true (i.e. the siding and roof was covered by the HOA, when groundbreaking and completion was... this was especially frustrating as we had an expiring lease and the house ended up being 3 months late). I will say once we got their leadership team involved, they did everything they could to resolve our issues. That is the only thing saving them from ...

KB Home responded:
Hi Kellen, Thank you for your feedback. I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

KB Home - Awesome building experience!

  • Praveenkumar R.
  • Verified HomeBuyer
  • July 20, 2021
  • Aurora, CO

Awesome building experience!! Great options and good quality workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional communication. Promises delivered. Responsive to requests.

  • Nicole G.
  • Verified HomeBuyer
  • July 20, 2021
  • Erie, CO

My experience with KB HOMES was phenomenal. As a newly divorced later-in-life female I approached this journey with great trepidation. In retrospect ... I had nothing to fear. All my expectations were exceeded in terms of craftsmanship and communication. Everyone from A to Z took such exceptional care of me. I cannot say enough positive things. Rather than 5 stars I wish "infinity" stars was an option.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I would buy a KB home again.

  • Laury S.
  • Verified HomeBuyer
  • July 15, 2021
  • Parker, CO

I would buy a KB home again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Terrible experience

  • Tony F.
  • Verified HomeBuyer
  • July 14, 2021
  • Castle Rock, CO

Absolutely the worst home building experience I have ever had. Overpromised and underdelivered, untrustworthy and unresponsive staff, poor workmanship. I closed in May and still haven’t gotten to finished product.

KB Home responded:
Hi Tony, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Tyler

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

KB Home - Great team of people.

  • Roger S.
  • Verified HomeBuyer
  • July 14, 2021
  • Castle Pines, CO

Great team of people. Love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - During construction- take care of the surrounding property for

  • Roxan R.
  • Verified HomeBuyer
  • July 13, 2021
  • AURORA, CO

During construction- take care of the surrounding property for those who have moved in during construction.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 2

Communication

  • Edith E.
  • Verified HomeBuyer
  • July 13, 2021
  • Aurora, CO

KBhome have good team workers from the house agent, superintendent, loan officer, just name it. they will work with your time and budget.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

He did a good Job

  • Anthonia U.
  • Verified HomeBuyer
  • July 13, 2021
  • Aurora, CO

It is a smooth and straight forward process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Terry is the best and represents your company well

  • John R.
  • Verified HomeBuyer
  • July 03, 2021
  • Parker, CO

Terry is the best and represents your company well

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of Oversight

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Erie, CO

We had a wonderful sales experience and were pleased to be able to visit the house through the construction progress. However, once we moved in we found that there was something wrong in every room --cracked toilet tank, carpet that needs to be removed throughout the house due to "lumps" in every room, bending shelves in the pantry, and many more. The warranty team has been exceptional, but we wish they would have done it right the first time.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Gook communication.

  • Tori P.
  • Verified HomeBuyer
  • June 27, 2021
  • Erie, CO

The process from start to finish was great and I'm very happy with my new home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5