What Homeowners Have to Say About KB Home in Daytona Beach

Read the 13 homeowner reviews of KB Home's new homes in the Daytona Beach area. Daytona Beach homeowners rated KB Home an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.9 out of 5 stars
in the Daytona Beach area

star-rating

13 Reviews - 2 Communities

5 ★(8)

4 ★(0)

3 ★(2)

2 ★(1)

1 ★(2)

Quality 3.7

Trustworthiness 4.3

Value 4.4

Responsiveness 3.8

star-rating KB Home - Excellent Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William K.
  • Palm Coast, FL
  • September 23, 2020

Excellent Experience

star-rating Amazing

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ralph T.
  • Palm Coast, FL
  • September 22, 2020

Fantastic experience all around

star-rating New Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary B.
  • Ormond Beach, FL
  • September 08, 2020

KB made my looking, buying, financing and insuring experience beyond compare. Easy and pleasant the whole way through. Quick response to any and all questions. Very professional team and great service!

star-rating New Home at the Beach

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Palm Coast, FL
  • August 26, 2020

Thanks to KB, I was able to get the home I wanted, at the price I wanted, in my dream location at the beach. I would have never been able to afford this home by purchasing a beach lot and working with a custom builder, but thanks to KB's affordability and great work, I'm living my dream life at the beach. The quality of work has been great, the issues I had were minor and to be expected on new construction. My superintendent (Matt) is so quick to respond and always makes sure anything I come across is taken care of very quickly. ... More

star-rating Excellent Service!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephanie E.
  • Ormond Beach, FL
  • January 13, 2020

As a first time home owner, I am extremely happy that i choose KB Homes, from the sales agents to the contractors, I had nothing but the best experience. Will buy again from then in a heartbeat.

star-rating KB Home - Delay in move in was problematic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pauline D.
  • Ormond Beach, FL
  • November 12, 2019

Delay in move in was problematic

star-rating Excellent Buying Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick R.
  • Palm Coast, FL
  • July 14, 2020

You will receive excellent customer service from both the on-site builder; and the sales team.

star-rating Great Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Catherine T.
  • Ormond Beach, FL
  • January 15, 2020

Wonderful experience from sales to the mortgage process and final construction. Everyone at KB was outstanding!

star-rating The home is great! The finishing work was less than expected

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Nancy A.
  • Ormond Beach, FL
  • June 01, 2020

The quality of the home overall is great! The finishing work (painting, trim work) and overall cleaning was very messy! We did a lot of work on our own to get the place in tip/top shape. As a new build we expected to move in with most everything ready to go. Our KB sales rep was very responsive and understanding. ... More

star-rating Still haven’t gotten items fixed.

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Sarah P.
  • Ormond Beach, FL
  • July 07, 2020

3 weeks after my 10 day walk through and I’m still trying to get items fixed. Love the home. Sales was great and the construction was done on time.

KB Home responded:
Hi Sarah, thank you for your feedback. We are sorry for any frustration, if you have not already contacted Customer Care regarding these issues you mentioned, please feel free to email us at CustomerRelations@kbhome.com and we will ensure you are contacted. –Brian ... More

star-rating Terrible workmanship and followup

Quality star-rating 1

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 1

  • Joseph A.
  • Ormond Beach, FL
  • May 12, 2020

Many problems with floors, paint, tile, cabinet and more have made what could have been a great buying experience. The home has energy saving devices and insulation that can save a lot over the years but the nagging problems that remain makes me warn people I talk with to look somewhere else. Punch list items will not be taken care of. So if you don't mind getting irritated every day when you look around at all the problems that have been ignored by KB Homes, you might like their townhomes in Ormond Beach. Couple things to think about if you look at their townhomes, the units on the outside of the street have two parking spaces in their driveway whereas the units on the inside only have one because the sidewalk is in front of the units on the inside of the street. Also, units on the outside can park in the street and partially on their lot for a third space where the units in the inside cannot again because of the sidewalk. One of those things you don't even think about until you move in and notice your neighbor across the street has 3 cars parked there and you can only park one. ... More

KB Home responded:
Hello Joseph, we are sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick ... More

star-rating Worst.Buying.Experience

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Kyle R.
  • Ormond Beach, FL
  • November 12, 2019

There isn’t enough room here to cover everything that didn't come remotely close to meeting expectations. My advice to prospective buyers, do your research and look for options elsewhere.

KB Home responded:
Hi Kyle, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James ... More

star-rating More negatives than positives. Incomplete. Amateur jobs.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 2

  • Linda H.
  • Ormond Beach, FL
  • January 14, 2020

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

KB Home responded:
Hi Linda, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James ... More