Read the 158 homeowner reviews of KB Home's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(109)
4 ★(25)
3 ★(13)
2 ★(8)
1 ★(3)
Quality 4.4
Trustworthiness 4.5
Value 4.5
Responsiveness 4.3
star-rating KB Home - The entire staff that assisted me did an excellent job.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The entire staff that assisted me did an excellent job.
star-rating KB Home - We are pleased with the experience and the help received from
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We are pleased with the experience and the help received from Phillip. Thanks
star-rating The costumer service is very good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The electric bill is really low for a 2 level home. First month was around 75!
star-rating There Customer Service is Rivals others.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Fidel is an amazing super! He explains everything you need to know and treats you like family. 10/10 recommended.
star-rating KB Home - It was great working with Chris & Jason
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was great working with Chris & Jason
star-rating KB Home - Agent and second Superintendent were great.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Agent and second Superintendent were great. The first Superintendent was not willing to communicate or push to get us in when we needed. I’m thankful he was removed. The Loan Officer was also great!
star-rating KB Home - No complaints, very satisfied with the entire process and quality.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
No complaints, very satisfied with the entire process and quality.
star-rating Ease of designing and purchasing home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This is the 2nd time I have used KB Homes to build a home! When the process began, we were living in North Georgia. Everyone was very flexible in being able to schedule appointments. The design center is one of my favorite things because it allows you to make your home exactly what you are looking for. The building process was very easy and the building superintendent, Fidel, is awesome! He was available to answer any questions and since closing, he has handled all issues we have had. ... More
star-rating Love KB Homes and their Staff
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great builder. Excellent fit and finish. Responsive people all the time. Highly recommend. Love my house!
star-rating KB Home - Great experience overall, great staff!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience overall, great staff!
star-rating THE AWESOME TEAMS
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB MAKES EVERYTHING SO EASY
star-rating Professional service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very professional and courteous service, answered all our questions and responsive to any issues.
star-rating Just the communication and follow up of everything we needed accomplished.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB was great with every step. They took the time to explain and collaborate with us to make our experience smooth and seamless. We appreciated every person who helped us with this process in buying our 1st home.
star-rating Excellent Construction Manager-Ty
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Fast punch list scheduling and great customer service.
star-rating The friendliness of everyone involved
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything was ready on time if there was a problem the team was diligent to get to fixed.
star-rating KB Home - It was a enjoyable house buying process.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was a enjoyable house buying process.
star-rating KB Home - Matt, the construction supervisor was fantastic, He made sure
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Matt, the construction supervisor was fantastic, He made sure the process was smooth. Addressed any issues immediately
star-rating KB Home - Great experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience. They are very responsive to any needs and questions you may have. Their Super intendant Matt was awesome and made sure we were happy with everything from start to finish.
star-rating KB Home - I would definitely buy another home with KB
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I would definitely buy another home with KB
star-rating KB Home - Great all around experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great all around experience. Always able to get answers to any questions we needed along the whole build and buying experience.
star-rating Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had a great experience overall.
star-rating KB Home - 100% satisfied!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
100% satisfied!!
star-rating KB Home - We had a great experience would defiantly recommend to other
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had a great experience would defiantly recommend to other future home buyers.
star-rating Excellent Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Love our new home!!!
star-rating My KB Home Sweet Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Got an awesome new house !!! Love the high technology and the design too according to your wish ...