What Homeowners Have to Say About KB Home in Jacksonville-St. Augustine

Process was seamless from the sales office to building to lending. Everyone was professional and kept us up to date. All in all a wonderful experience.

KB will work their tail off to make sure you are satisfied. Really appreciated everyone reaching out and focusing on customer service. Would absolutely recommend.

Need to improve on design studio appointments and flexibility

From David our salesman to Amy at the design center back to Joe our supervisor for the build, we could not be happier! Matt also helped out when Joe was not there. This is the 3rd house we have had built and by far the best experience!

Fadell is the best property manager I have seen in 30 years!

the company pretty gives a gift as welcome to a new home anything just remember the company.

The sales representative, Trish, kicked off the process with a helpful, thorough, and professional approach with our ultimate happiness and satisfaction as her primary goals. Andre, the building superintendent, made certain that each step in the building process was completed to our satisfaction. The KB Home vendor partners were obviously vetted to ensure that they met the high standards of KB Home. Post move-in, Trish has checked in on a regular basis. Andre has been incredibly attentive and helpful in fixing every little "irregularity" that we have brought to his attention. It's been a fabulous and totally painless experience! Quality and workmanship have been outstanding. Prospective buyers should look to KB Home! ... More

Had a great experience buying and building our home with kb at logan pointe in jacksonville

The home building process was fun, timely, and professional. Any questions I had along the way were answered quickly and confidently. Any initial repairs were also handled in a timely and friendly way as well.

KB Home was wonderful to work with in all areas of the buying experience. From starting with our wonderful sales person, Lucy, to the Design Center with Kristina (so much fun picking from all of the beautiful options) to working with our fantastic Superintendent, Justin! Everyone made sure all of our expectations were met and we were completely happy with our new home! ... More

I’m very much Pls wth the work KBHOMES put into making my dream come alive again for home ownership.

Nothing bad to say about my experience

Wonderful home

Excellent

The entire team was very helpful in securing the home as well as the home loan and insurance. Sales staff was very informative, the builder answered all my questions and whenever there was anything that needed attention, it was takes care of in a timely manner. ... More

The team at KB Home are well trained and easy to interact with. Always willing to assist or office guidance with any questions asked of them.

All work was expedited in a timely fashion, anything I needed after the sale was fixed with the Help of Will in Castine Cove.

Great

The KB superintendent Fidel was great! He was super responsive and took care of any issues very quickly. I would buy another KB home again as long as I could have Fidel as my point of contact!

My husband and I are first time homeowners and the entire process from start to finish was seamless and a great experience.

Friendly staff that has responded quickly to almost all of my questions/concerns

Great service and knowledgeable friendly team that worked excellent in tandem to provide great customer service and get the home done!

The whole process was pretty easy.

Brian helped out a lot during the building process

From the beginning of the process of sitting down with the KB salesman to picking out the items we wanted in our home to the building, financing and finally moving in the process went smoothly. KB's finance Department was very helpful and friendly and professional, it was a pleasure working with them. The construction crew gave me weekly updates and actually where able to move up our closing date due to our needs and still were able to meet expectations of a nicely built home. ... More