KB Home Reviews in Jacksonville St. Augustine, FL

Everything has been taken cared for in my process of buying this House!

Everything good and professional people working there. Recomended 100%

Overall experience was painless because we paid cash and didn’t go through the process of mortgage application. Although there are issues with new home construction, major or minor, we expect it will be resolved in due time. Some issues were resolved quickly which we appreciate. KB personnel we dealt with, were quick to update, and responded with ease . I commend KB with their professionalism and knowledgeable experience. Thank you, KB Homes!

Brian our sales rep and Rick our super were fantastic. They helped make the home buying experience alot easier and based on their performance I would recommend Kb Homes to Family and friends

KB Homes kept in contact with us throughout the entire build. Considering we lived 3 hours away, we were able to get weekly updates as our home was being built. From sales to design studio to closing on our new home has been a great experience.

Moved into a new house. Loving it. Best part is the warranty. Issue occurs right? But the Superintendents made my life happy. Quick fix of any issues ,,,,not many but amazing customer service by these guys.....(FYI-Sales person is not getting this rating,,dont want to talk about him)

Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.

Overall, we are pleased with the sales, construction and financing. We have an irregular driveway that did not get resolved properly. We were compensated which we do appreciate. The quality of the construction is better than expected. Insulation for the internal walls should be a standard for construction.

Ive had a decent amount of issues that were not completed before the closing and the team has been very helpful and communicates and responds quickly to messages.

My experience was really fantastic in every aspect.The crew is really highly professional, very patient, always ready to explain every single detail and help .I give grade 10/10 to Marianna, Adam and Ty.Very kind , polite and trusting people. It was a big pleasure working with them!

Buying a home is a lot of work, I liked the fact that KB offered a Fannie Mae video explaining all the steps, some of the things that they talked about I had already gone through the process, it would have been more useful if I had none of some of the do's and don'ts. So I suggest when you are ready to purchase your new home to watch this video. Prepare and save for all the expenses that you will have, from you moving , storing, delays etc. Make sure your credit is Good and do our homework. Overall purchasing my home was great and exciting. This was my second time purchasing a home. KB studio was a big plus for me, being able to select and see items going into your home was the best part to me. I was able to design my home just for me inside and out, I didn't have this choice with my first purchase. It seemed like a long process, however if you are prepared and ready to purchase a home KB is a excellent choice. KB got the job done. ... More

Luke made the whole experience pleasant!

I’m very happy with my new townhome. It’s in a great location and the entire staff was wonderful to work with.

Very Good builders and great service.

First time home owner and the experience with KB homes was excellent. I had a great team working with me.

My KB homes experience was a great. Carmen & Ilya was an awesome pair to work with. They provided me with weekly updated on the building process. Anytime I called for problems that occurred; they was definity on point on how to resolve & don't stress. I have no regrets for selecting KB homes as my builder.

I have found the entire KB home buying experience to be a pleasant transition from construction to occupy

Very responsive to follow-up and address any concerns

I love my new home!

From start to finish, this was a stress free experience. The KB Home staff at Orchard Park exceeded my expectations every step of the way. Marianna's constant communication and responsiveness was very much appreciated. I knew exactly what was going on with my new home and the process every day. Likewise, Ty got involved when closing time approached and worked with Marianna to keep me updated on every detail. The final inspection was better than expected with only a very small punch list of incomplete items. Ty had almost all of those completed within one day. I would also be remiss if I didn't mention how well the KB Home finance team worked to help me secure the loan. Jayson and Suzette were so professional. Overall, the KB Home team at Orchard Park is nothing less than top notch. ... More

Great community and they will get your house to your liking

Understanding of individual needs

Every person involved in the process from actual signing of the contract to detailed follow ups and updates during the construction process is great. Then the follow ups are done in a very timely manner.:,

I loved the prompt response from the KB team

Home had some issues when we closed but they took care of me fast and fix everything. I am very satisfied with my house and would definitely recommend KB to the people I know.