KB Home Reviews in Jacksonville St. Augustine, FL

We absolutely love our new home! It is beautiful and well-built and our new neighborhood is lovely!

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

My entire team was helpful in ensuring I was ready to move into my home in a timely manner. From start to finish my questions were answered quickly. The staff was very professional and knowledgeable which increased my level of comfort and trust while working with the KB Home staff/team.

My experience was that they had great communication with me, on where the home was at each stage of the build.

Great process covid was a big deal but they push through and got it done great experience I’m satisfied

it was great all around

Excellent community and environment to grow a family

Good KB Folks from sales to construction to financing

The staff at KB are wonderful and helped make our home buying experience awesome!!

I loved that I was kept up to date with everything and every step. I have always gotten quick responses on any questions I have had.

The house was built in a timely manner and any repairs that were needed have been completed in a quick time frame. Everyone was super nice and helpful.

We've built three homes with KB and each experience was different. If your community has an awesome build superintendent then the home is built with a lot of care and attention to detail. You will have no issues post-build to deal with and you will have a home that you will be happy to live in for years. If your superintendent is lazy or uncaring then your home will have many issues you will deal with for sometimes years. So find a KB community with a solid build superintendent and you will love KB and the home they build for you.

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Kb was easy to work with and our team of people always kept us up to date.

I can't say enough about my new KB Townhome. It's centrally located, offers a beautiful design aesthetic and thrilled that my equity is growing!! KB staff are excellent, friendly and down to earth.

I highly recommend KB Homes to anyone considering purchasing a home. Naz and Brian were our 2 main contacts and they both did a great job getting us in the house built to our specifications on time as promised.

Love the space and design of my home

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Had a great experience, professional, responsive, we had a few minor issues after we moved in, but we made the Superintendent Tyler aware, he personally visited our home and took care of it. It’s all resolved now. I would recommend KBHomes

Very timely. The KB design center was excellent. Building superintendent was excellent.

Everything went well with a few hiccups along the way. We are settling in and getting the hiccups worked out. Still need a few things done. Very disappointed in the landscaping. Small ailing plants. Definitely C grade. A lot of dead grass. They came back and took out a lot of it but simply didn’t finish. Now we have several large areas with no grass. I will call super about it soon.

The KB home I purchased was found by my broker after two weeks of searching for a home, and I was concerned that I wouldn't find the right home for my family. But once we were shown our home, I was ready to buy it. It was beautiful, well-presented, and the sales staff was excellent. I had a water leak after moving in that caused some damage, but KB was fast and helpful as they took care of everything and made it even better than it was before. I highly recommend KB as your builder.

Final building details must be improved,

The sales staff and mortgage team CP and Cindy were awesome! Johnathan the construction super was very attentive and fast in responding. I have no issues with the Magnolia Grove jax KB team. I would say my issue is with the quality of the sheet rock and flooring construction sub contractors . They did not pay attention to details. Be sure to watch their work. Be sure that floors, walls, and windows are level and square- as ours was not. We have crooked and uneven walls windows floors and ceiling. Apart from the cosmetics, the house seems to be sturdy. The exterior looks perfect. I cannot complain about the design or construction of the outside. The only reason I gave 4 stars to responsiveness is because I used the KB 800 number to resolve warranty issues. They are pretty much useless. The KB construction super (Johnathan) deserves 10 stars for his fast response being to sole person responsible for rectifying our issues. The KB team we worked with were and are 100% trust worthy. Also 10 stars to KB sub contractors NWP plumbing for fast reaponding. ... More

The construction was good, the house looks great. Some very small details needed to be fixed but they are working on it... Everything good.