KB Home Reviews in Jacksonville St. Augustine, FL

I have reached out on multiple times to the superintendent, Luke, with no response.

I appreciated how all your processes were in place and Everyome was passionate

I want buyers to be very careful when you buying houses with this company, what you see in the models is not what your actually gonna to get if your not paying close attention. So, please pay attention to what house your getting and ask questions!!

It was a great experience everyone was so professional and nice

Mike and his team are amazing. They have been on top of everything. Have been great to work with. And even gone the extra mile to make sure we are happy with our home. Any questions or concerns they get addressed promptly.

Don't close till all issues are resolved

Home had some issues when we closed but they took care of me fast and fix everything. I am very satisfied with my house and would definitely recommend KB to the people I know.

It was our dream to have a home and at the beginning our experience was pleasant. However, we can’t believe it’s just COVID that has made our experience decline so drastically. If we would have waited to have our home just right we would still be living out of motels and friends homes. We have reached out to warranty multiple times and have had no response. Great reviews are wanted but not warranted.

This was my first experience buying a home and it was ruined. I never got the wow excitement experience because everywhere I looked there was something wrong. Careless things like holes in brand new wall and paint on things that should not have paint on them. The worse issue of all was the worker ate in the unfinished home and left behind a mess a 1 year old child would leave. Additionally, they tried to force me to close on an unfinished home. Twice I went to closing and the bright orange stain from food was still there. In my opinion they stall and take to long fixing things from careless mistakes. I have a hole in one of my bedrooms from a careless plumbing incident. It’s been two weeks and they still haven’t completed the job. When people buy a brand new home they want to move in and relax without interruption. At this point it feels like they or still fixing structural issue that should be addressed during the building period. I would never build another home with KB. ... More

Great experience! Love my new home. KB Home made the home buying experience smooth.

We absolutely love our new home! It is beautiful and well-built and our new neighborhood is lovely!

Our house was 2-3 months delayed due to 1 person. Our lawn is the worst lawn I have ever seen due to a bad quality sod product and install. KB Home seems to think the problem will go away on it's own and are sitting on their hands.

There were a few very minor ssues that had to be corrected/fixed after closing and they were handled to my satisfaction and with white glove attention to detail. Thank you for making this process a wonderful experience

Ty D, help me about technology ac connect on iPhone. And all fixed make sure check all good. Love this home really nice to live around near treaty park for my kids! Thank you very much!!!

The process is slow, however is worth it. Really happy with my new home.

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

Nice home with great construction crew

KB Home builds a beautiful home. Because they are not using there normal contractors our home has a lot of issues that still haven't been resolved. In the final phase of our home before we moved in, they didn't take the time to pay attention to the details of completing our home correctly.

They did a good job considering the current challenges of the market. It had some bumps in the way but overall I am happy and feel like I got a great house.

KB Homes knows what customer care means and acts upon that meaning from day one with sales, thorough the entire build process until the final closing day and even stays committed to their clients months and years after closing. Applying this approach to their already awesome line up of homes available to build and amazing options to add to them makes this an out of this world home buying experience. You will walk from the KB options studio into your actual new home feeling empowered and educated but most importantly feeling 100% IMPORTANT!

Working with KB Homes team was amazing

Quality, Warranties and service by far the best.

My entire team was helpful in ensuring I was ready to move into my home in a timely manner. From start to finish my questions were answered quickly. The staff was very professional and knowledgeable which increased my level of comfort and trust while working with the KB Home staff/team.

I was pleased with the outcome

I must say the initial process of working with Derek and Andrea was GREAT. They walk me through and explain everything that I needed to do to make sure I wasaproved.